2004 TOYOTA MATRIX Scheduled Maintenance Guide

Toyota Maintenance and Repair Support6
Lifetime Guarantee Replacement Parts
To yota’s confidence in its products and commitment to customer satisfaction are
demonstrated by outstanding warranty co verage — including a lif etime guarantee
on replacement mufflers, exhaust pipes, s hock absorbers, struts and strut car-
tr idges. When purchased at and installed by a Toyota dealership, these Genuine
To yota Parts are guaranteed to the orig inal purchaser for the life of the vehicle.
This includes coverage for parts and labor.
C ompare the guarantees offered on these parts by aftermarket repair shops; many
don’t offer the extensive coverage Toyota does. And remember that only Genuine
To yota Parts are manufactured to your vehicle’s exact specifications. So don’t
compromise: When replacement time comes, count on your Toyota dealer for
quality, performance and th e peace of mind that comes with a factory-backed
lifetime guarantee.
For complete details of the Toyota Lifetime Gu arantee, see an authorized Toyota dealer.

Toyota Maintenance and Repair Support7
Tr ueStart Batteries
The reputation for quality and reliability was likely a ke y reason behind your
decision to buy a Toyota. That overall qu ality is present in each of the compo-
nents of your car or truck, including the b attery. When it’s time for a replace-
ment, your Toyota dealer is the only place to find a battery with the power to
start and operate your vehicle like new.
To maintain the original performance desig ned into your Toyota, a replacement
b attery must meet Toyota’s specifications for Cold Cranking Amps (CCA) and
R eserve Capacity (RC). RC, a specification oft en not met by aftermarket brands,
supplies the power you need duri ng high-demand conditions such as driving in
heavy traffic. RC is also what gives you the po werto operate electronic accessories
wi th the engine off. By choosing a TrueStart,
™you can be confident your battery
w ill meet your needs, every day.
Wa rranty coverage is another important consideration when selecting a battery.
Tr ueStart
™batteries feature a free repl acement period of 24 months or the
re mainder of the Toyota New Vehicle Li mited Warranty, whichever is longer.
Following the free replacement period, wa rranty coverage is prorated from
months 25—84 in two simple tiers. See your Toyota dealer for more details.
Don’t entrust your Toyota’s performance to anything less than the best: Genuine
To yota TrueStart
™Batteries.

Toyota Maintenance and Repair Support8
Co llis ion Repair Parts
Insist on Genuine Toyota Quality
If you’re involved in a collision, you want your vehicle to be returned to its pre-
accident condition when repaired. To mai ntain your Toyota’s value, it’s important
to make sure it is repaired with Genu ine Toyota Parts. Some repair shops and
insurance companies may suggest using im itation or used salvage parts to save
money. However, these parts do not meet To yota’s high standards for quality, fit
and corrosion resistance. In addition, im itation and used salvage parts are not
covered by any Toyota warranty (see box below).
To maintain the appearance, performance and safety of your Toyota, make sure
only Genuine Toyota Parts are used forc ollision repairs. Protect your investment
— insist on Genuine Toyota quality.
Toyota warranty coverage remains intact when vehicle repairs are completed
wi th Genuine Toyota Parts. Toyota warranties do not cover imitation or used
sa lvage parts or any damage or failures caused by the use of such parts.
In Case of Accident, Be an Informed Owner
To yo ta believes customers have the right to choose the types of parts used in the
re pa ir of their vehicles. That’s why Toyota supports full disclosure by repair shops
and insurance companies regarding parts used for collision repair. The following
information is provided to help you unde rstand the differences in the types of
par ts that could be used in the repair of your vehicle.
General Information
“Collision repair parts” or “replacement crash parts” are the parts typically
replaced during the repair of a v ehicle that has been damaged in a collision.
These parts include exte rior sheet metal such as f enders, hoods, doors and
re lated components; and plastic components such as bumper covers and
lamp assemblies.

Toyota Maintenance and Repair Support9
Co llis ion Repair Parts
Warran ty Coverage
Warranties for collision repair parts are provided by the manufacturer or distribu-
to ro f the parts. Warranty coverage va ries. Your insurance company or collision
re pa ir facility should provide you with wr itten warranty statements for all parts
used in the repair of your vehicle.
Ty pes of Collision Repair Parts
New original-equipment manufacturer (OEM):Par ts that are made by the
ve hicle manufacturer or one of its licensees and distributed through its normal
channels. These parts maintain the manufacturer’s vehicle warranty.
Aftermarket or imitation:Par ts that are made by companies other than the
ve hicle manufacturer or its licensees.
Re cycled or used salvage:Used parts and assemblies that have been removed
fr om another vehicle. There are no systems in place to regu late the quality or
safety of these parts.
Remanufa ctured:Parts that have been returned to like-new condit ion through
repair, ref urbishing or rebuilding.
Due to the critical nature of Supplemental Restraint Systems (also known as
air bags), Toyota does not support the use of imitation or used parts for their
re pa ir. Only new Genuine Toyota Parts should be used to repair or replace
Supplemental Restraint Systems.

Toyota Maintenance and Repair Support10
Do-It-Yourself Products
When it’s time to replace key wear it ems on your vehicle, don’t settle for less
than Genuine Toyota Parts. Available exclusively through Toyota dealerships,
Genuine Toyota Parts meet the highest standards of quality and performance and
are built to exact factory specifications. Here are a few of your vehicle’s compo-
nents that are particularly subject to wear and some benefits of replacing them
with Genu ine Toyota Parts.
Genuine Toyota Iridium Spark Plugs*
•Specially designed to work with your vehicle’s ignition system.
•Feature a smaller center electrode than conventional plugs, which translates
into better performance.
•Made with iridium form aximum durability.
Genuine Toyota Brake Pads
•Friction materials selected for optimum performance when matched with
To yota brake drums or rotors.
•Precision-machined backing plat es allow pads to move freely within the
ca lipers for smooth, efficient braking.
Genuine Toyota Wiper Inserts
•Cu tto match the exact length and shape of your vehicle’s wiper blades for a
proper and secure fit.
•Co ns tructed of compression-molded natural rubber — not synthetic — for
superior wiping performance.
*Always use the right spark plugs for you rengine. The wrong plugs can have a
negative impact on fuel economy and overall engine performance.

Toyota Maintenance and Repair Support11
Do-It-Yourself Products
Genuine Toyota Chemicals
Toyota offers a complete line of products to h elp you keep your Toyota looking and
running like new. To safeguard your v ehicle’s appearance, you’ll find everything
fr om fabric spot remover and glass cleaner to liquid car wash and touch-up paint.
When it’s time to get under the hood (or under the car), products such as fuel
injector cleaner, brake fluid and silicone spr ay will help you get t he job done.
All of these products are formulated specifically for use with Toyota vehicles, so you
ca n be confident you’re giving your vehicle the best care possible, inside and out.
Genuine Toyota Antifreeze Coolant
Genuine Toyota Long Life Antifreeze Coolant is the same high-quality, factory-fill
product found in all new Toyota vehicles. It provides maximum protection and
durability without the use of harmful silicates. And because it’s compatible with
non-metallic materials, it helps extend the life of water-pump seals. Don’t trust
your engine to anything less than the best: Genuine Toyota Long Life Antifreeze
Coolant.
Genuine Toyota Motor Oil
Yo ur Toyota’s engine features highly adv anced technology to ensure superior
performance, reliability and f uel economy. Genuine Toyota Motor Oil is formulated
wi th a special combination of lube-base stocks and an add itive blend to maxi-
mize the benefits of this technology. Make sure you’re gett ing the most out of
your engine by always putting the b est into it: Genuine Toyota Motor Oil.

Toyota Maintenance and Repair Support12
Toyota PartsCenters
If you plan to perform your own maintenance or repairs on your Toyota, be sure
to check out your nearby Toyota Parts Center (TPC). More than 535 Toyota dealer-
ships now have a TPC, which is an in-dealership parts store offering a wide
selection of automotive products. All TPCs feat ure a complete line of Genuine
To yota maintenance parts and car-care products for do-it-yourselfers.
In addition to Toyota maintenance and repair products, TPCs offer free technical
advice to Toyota owners who want to service their own vehicles. You’ll also find
model-specific parts application guides and ho w-to brochures covering most
common maintenance jo bs. Both are provided to customers free of charge.
To yota Parts Centers are open during regu lar dealership hours; many also have
ext ended evening and weekend hour s. If you’re a do-it-yourselfer, stop by and
ex perience the service, selection and value offered by your local TPC.

Toyota Maintenance and Repair Support13
To yota Service Manuals
If you’ll be doing some of your own maintenance and repair work on your vehi-
cle, a Toyota service manual will be one of your most valuable tools. Toyota offers
three types of manuals to assist do-it-yourselfers. To order any of the following
manuals, call Toyota’s service publications department at (800) 622-2033.
Vehicle Repair Manual
This is the same manual used by profession al technicians in Toyota dealerships
throughout the United States. It is fully illust rated and includes maintenance and
re pa ir procedures for all vehicle mechanical systems. It also includes instructions
fo rv ehicle tune-ups.
Electrical Systems Manual
This manual provides detailed wiring diagra ms for each electrical system in your
v ehicle, along with troubleshoot ing tips and repair procedures.
Automatic Transmission/Transaxle Repair Manual
This manual includes complete procedures fo roverhauling the automatic trans-
mission/transaxle of your vehicle.
For information on basic do-it-yourself maintenance items, see the “Vehicle
Maintenance and Care” and “Do-It-Your self Maintenance” sections of your
Owner’s Manual.