Page 352 of 420
’04 HIGHLANDER_U (L/O 0308)
344
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
1. Remove the front towing eyelet cover
on the front bumper by pushing the
outside of the cover.2. Use the front towing eyelet in the lug-gage compartment. Secure it to the
hole on the bumper by turning clock-
wise. (For the towing eyelet location,
see “—Required tools and spare tire”
on page 330 in this Section.)3. Tighten the front towing eyelet securelyby a wheel nut wrench.
CAUTION
When installing the eyelet on the ve-
hicle, be sure to tighten the front
eyelet securely. If the eyelet is loose,
it may come off when being towed
and result in death or serious injury.
—Installing front towing eyelet
Page 353 of 420

’04 HIGHLANDER_U (L/O 0308)
345
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
Before emergency towing, check that
the eyelet is not broken or damaged
and that the installation bolts are not
loose.
Fasten the towing cable or chain se-
curely to the eyelet.
Do not jerk the eyelet. Apply steady
and even force.
To avoid damaging the eyelet, do not
pull from the side or at a vertical
angle. Always pull straight ahead.
CAUTION
If the emergency towing eyelet is
used to get out when your vehicle
becomes struck in mud, sand or oth-
er condition from which the vehicle
cannot be driven out under its own
power, make sure to observe the pre-
cautions mentioned below. Otherwise,
excessive stress will be put on the
eyelet and the towing cable or chain
may break, causing serious injury or
damage.
If the towing vehicle can hardly
move, do not forcibly continue the
towing. Contact your Toyota dealer
or a commercial tow truck service
for assistance.
Tow the vehicle as straight ahead
as possible.
Keep away from the vehicle during
towing.
The following methods are effective to get
out when your vehicle is struck in mud,
sand or other condition from which the
vehicle cannot be driven out under its own
power. Use extreme caution when towing
vehicles. In addition, keep away from the
vehicles and towing cable or chain when
towing.
Remove the soil and sand in the front
and the back of the tires.
Place a stone or wood under the tires.
—Emergency towing eyelet
precautions — Tip s fo r to win g a st u ck
vehicle
Page 360 of 420

’04 HIGHLANDER_U (L/O 0308)
352
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
Aluminum wheels: Use only a mild soap
or neutral detergent.
Plastic bumpers: Wash carefully. Do not
scrub with abrasive cleaners. The bumper
faces are soft.
Road tar: Remove with turpentine or
cleaners that are marked safe for painted
surfaces.
NOTICE
Do not use organic substances (gaso-
line, kerosene, benzine or strong sol-
vents), which may be toxic or cause
damage.
3. Rinse thoroughly—dried soap can
cause streaking. In hot weather you
may need to rinse each section right
after you wash it.
4. To prevent water spots, dry the vehicle using a clean soft cotton towel. Do not
rub or press hard—you might scratch
the paint. Automatic car wash
Your vehicle may be washed in an auto-
matic car wash, but remember that the
paint can be scratched by some type of
brushes, unfiltered washing water, or the
washing process itself. Scratching reduces
paint durability and gloss, especially on
darker colors. The manager of the car
wash should be able to advise you wheth-
er the process is safe for the paint on
your vehicle.
NOTICE
With mast type antenna:
To prevent damage to the antenna,
make sure it is removed before driv-
ing your Toyota through an automatic
car wash.
Waxing your Toyota
Polishing and waxing is recommended
to maintain the original beauty of your
Toyota’s finish.
Once a month or if the vehicle surface
does not repel water well, apply wax.
1. Always wash and dry the vehicle be- fore you begin waxing, even if you are
using a combined cleaner and wax.
2. Use a good quality polish and wax. If the finish has become extremely weath-
ered, use a car −cleaning polish, fol-
lowed by a separate wax. Carefully fol-
low the manufacturer ’s instructions and
precautions. Be sure to polish and wax
the chrome trim as well as the paint.
Windshield washer nozzles: Make sure
that the nozzles do not become blocked
when waxing. If a nozzle becomes
blocked, contact your Toyota dealer to
have the vehicle serviced.
NOTICE
If a nozzle becomes blocked, do not
try to clear it with a pin or other
object. The nozzle will be damaged.
Page 377 of 420