2004 TOYOTA HIGHLANDER maintenance

Finish
’04 HIGHLANDER_U (L/O 0308)
318
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
BREAKIN SCHEDULE
Toyota recommends that you do not
tow a trailer with a new vehicle or a
vehicle with any new power train com-
ponent (engine, transmission, differen-
tial, wheel bearings, etc.) for the first
800 km (500 miles) of driving.
MAINTENANCE
If you tow a trailer, your vehicle will
require more frequent maintenance due
to the additional load. For this informa-
tion, please refer to the scheduled
maintenance information in the “Sched-
uled Maintenance Guide” or “Owner ’s
Manual Supplement”.
Retighten all fixing bolts of the towing
ball and bracket after approximately
1000 km (600 miles) of trailer driving. PRETOWING SAFETY CHECK
Check that your vehicle remains level
when a loaded or unloaded trailer is
hitched. Do not drive if the vehicle has
an abnormal nose
−up or nose −down
condition, and check for improper
tongue load, overload, worn suspension
or other possible causes.
Make sure the trailer cargo is securely
loaded so that it cannot shift.
Check that your rear view mirrors con-
form to any applicable federal, state/
provincial or local regulations. If not,
install the rear view mirrors required
for towing purposes.
TRAILER TOWING TIPS
When towing a trailer, your vehicle will
handle differently than when not tow-
ing. The three main causes of vehicle
trailer accidents are driver error, exces-
sive speed and improper trailer loading.
Keep these in mind when towing:
Before starting out, check operation of
the lights and all vehicle −trailer connec-
tions. After driving a short distance,
stop and recheck the lights and con-
nections. Before actually towing a trail-
er, practice turning, stopping and back-
ing with a trailer in an area away from
traffic until you learn the feel.
Backing with a trailer is difficult and
requires practice. Grip the bottom of
the steering wheel and move your hand
to the left to move the trailer to the
left. Move your hand to the right to
move the trailer to the right. (This pro-
cedure is generally opposite to that
when backing without a trailer.) Also,
just turn the steering wheel a little at
a time, avoiding sharp or prolonged
turning. Have someone guide you when
backing to reduce the risk of an acci-
dent.
Because stopping distance may be in-
creased, vehicle− to−vehicle distance
should be increased when towing a
trailer. For each 16 km/h (10 mph) of
speed, allow at least one vehicle and
trailer length between you and the ve-
hicle ahead. Avoid sudden braking as
you may skid, resulting in jackknifing
and loss of control. This is especially
true on wet or slippery surfaces.
Avoid jerky starts or sudden accelera-
tion.
Avoid jerky steering and sharp turns.
The trailer could hit your vehicle in a
tight turn. Slow down before making a
turn to avoid the necessity of sudden
braking.

Finish
’04 HIGHLANDER_U (L/O 0308)
321
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
Keep the front wheels in proper
alignment. Avoid hitting the curb and
slow down on rough roads. Improper
alignment not only causes faster tire
wear but also puts an extra load on
the engine, which, in turn, wastes fuel.
Keep the bottom of your vehicle free
from mud, etc. This not only lessens
weight but also helps prevent corro-
sion.
Keep your vehicle tunedup and in
top shape. A dirty air cleaner, improp-
er valve clearance, dirty plugs, dirty oil
and grease,brakes not adjusted, etc. all
lower engine performance and contrib-
ute to poor fuel economy. For longer
life of all parts and lower operating
costs, keep all maintenance work on
schedule, and if you often drive under
severe conditions, see that your vehicle
receives more frequent maintenance.
(For scheduled maintenance informa-
tion, please refer to the “Scheduled
Maintenance Guide” or “Owner ’s Manu-
al Supplement”.)
CAUTION
Never turn off the engine to coast
down hills. Your power steering and
brake booster will not function with-
out the engine running. Also, the
emission control system operates
properly only when the engine is run-
ning.

’04 HIGHLANDER_U (L/O 0308)
357
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
VEHICLE MAINTENANCE AND CARE
Vehicle maintenance and care
Maintenance requirements 358
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General maintenance 359
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . .
Does your vehicle need repairing? 361
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Emissions Inspection and Maintenance (I/M) programs 362
. . . . . . . . .
For scheduled maintenance information, please refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.
SECTION 6

’04 HIGHLANDER_U (L/O 0308)
358
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
Your Toyota vehicle has been designed for
fewer maintenance requirements with long-
er service intervals to save both your time
and money. However, each regular mainte-
nance, as well as day−to −day care, is
more important than ever before to ensure
smooth, trouble− free, safe, and economical
drivings.
It is the owner ’s responsibility to make
sure the specified maintenance, including
general maintenance service, is performed.
Note that both the new vehicle and emis-
sion control system warranties specify that
proper maintenance and care must be per-
formed. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for complete warranty information.
General maintenance
General maintenance items are those day −
to −day care practices that are important to
your vehicle for proper operation. It is the
owner ’s responsib ility to ensure that the
general maintenance items are performed
regularly.
These checks or inspections can be done
either by yourself or a qualified technician,
or if you prefer, your Toyota dealer will be
pleased to do them at a nominal cost. Scheduled maintenance
The scheduled maintenance items listed in
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement” are those
required to be serviced at regular inter-
vals.
For details of your maintenance schedule,
read the “Scheduled Maintenance Guide”
or “Owner ’s Manual Supplement”.
It is recommended that any replacement
parts used for maintenance or for the
repair of the emission control system
be Toyota supplied.
The owner may elect to use nonToyota
supplied parts for replacement pur-
poses without invalidating the emission
control system warranty. However, use
of replacement parts which are not of
equivalent quality may impair the effec-
tiveness of the emission control sys-
tems.
You may also elect to have mainte-
nance, replacement, or repair of the
emission control devices and system
performed by any automotive repair es-
tablishment or individual without invali-
dating this warranty. See “Owner’s War-
ranty Information Booklet” or “Owner’s
Manual Supplement” for complete war-
ranty information.Where to go for service?
Toyota technicians are well
−trained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips, and in −dealership
training programs. They learn to work on
Toyotas before they work on your vehicle,
rather than while they are working on it.
You can be confident that your Toyota
dealer ’s service department performs the
best job to meet the maintenance require-
ments on your vehicle—reliably and eco-
nomically.
Your copy of the repair order is proof that
all required maintenance has been per-
formed for warranty coverage. If any prob-
lems should arise with your vehicle while
under warranty, your Toyota dealer will
promptly take care of it. Again, be sure
to keep a copy of the repair order for any
service performed on your Toyota.
What about doityourself maintenance?
Many of the maintenance items are easy
to do yourself if you have a little mechani-
cal ability and a few basic automotive
tools. Simple instructions for how to per-
form them are presented on page 363 in
Section 7.
Maintenance requirements

’04 HIGHLANDER_U (L/O 0308)
359
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
If you are a skilled do−it−yourself mechan-
ic, the Toyota service manuals are recom-
mended. Please be aware that do −it−your-
self maintenance can affect your warranty
coverage. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for the details. Listed below are the general maintenance
items that should be performed as fre-
quently as specified. In addition to check-
ing the items listed, if you notice any
unusual noise, smell or vibration, you
should investigate the cause or take your
vehicle to your Toyota dealer or a quali-
fied service shop immediately. It is recom-
mended that any problem you notice be
brought to the attention of your dealer or
the qualified service shop for their advice.
CAUTION
Make these checks only with ade-
quate ventilation if you run the en-
gine.
IN THE ENGINE COMPARTMENT
Items listed below should be checked
from time to time, e.g. each time when
refueling.
Washer fluid
Make sure there is sufficient fluid in the
tank. See page 391 in Section 7
−3 for
additional information. Engine coolant level
Make sure the coolant level is between
the “F” and “L” lines on the see
−through
reservoir when the engine is cold. See
page 375 in Section 7 −2 for additional
information.
Radiator, condenser and hoses
Check that the front of the radiator and
condenser are clean and not blocked with
leaves, dirt or insects. See page 376 in
Section 7 −2 for additional information.
Battery electrolyte level
Your Toyota has a maintenance free bat-
tery. You do not have to add distilled wa-
ter. For longer life of the battery, however,
see page 388 for additional information.
Brake fluid level
Make sure the brake fluid level is correct.
See page 376 in Section 7 −2 for addition-
al information.
Engine oil level
Check the level on the dipstick with the
engine turned off and the vehicle parked
on a level spot. See page 372 in Section
7 −2 for additional information.
General maintenance

’04 HIGHLANDER_U (L/O 0308)
361
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
Tire inflation pressure
Check the pressure with a gauge ev-
ery two weeks, or at least once a
month. See page 377 in Section 7 −2
for additional information.
Tire surface and wheel nuts
Check the tires carefully for cuts,
damage or excessive wear. See page
380 in Section 7− 2 for additional in-
formation. When checking the tires,
make sure no nuts are missing, and
check the nuts for looseness. Tighten
them if necessary.
Tire rotation
Rotate the tires according to the
maintenance schedule. (For sched-
uled maintenance information, please
refer to the “Scheduled Maintenance
Guide” or “Owner ’s Manual Supple-
ment”.) See page 382 in Section 7 −2
for additional information.Be on the alert for changes in perfor-
mance, sounds, and visual tip −offs that
indicate service is needed. Some impor-
tant clues are as follows:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A leak under the vehicle (however, wa-
ter dripping from the air conditioning
after use is normal.)
Change in exhaust sound (This may
indicate a dangerous carbon monoxide
leak. Drive with the windows open and
have the exhaust system checked im-
mediately.)
Flat −looking tire; excessive tire squeal
when cornering; uneven tire wear
Vehicle pulls to one side when driving
straight on a level road
Strange noises related to suspension
movement
Loss of brake effectiveness; spongy
feeling brake pedal; pedal almost
touches floor; vehicle pulls to one side
when braking
Engine coolant temperature continually
higher than normal If you notice any of these clues, take your
vehicle to your Toyota dealer as soon as
possible. It probably needs adjustment or
repair.
CAUTION
Do not continue driving with the ve-
hicle unchecked. It could result in se-
rious vehicle damage and possibly
personal injury.
Does your vehicle need
repairing?

’04 HIGHLANDER_U (L/O 0308)
362
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
Some states have vehicle emission in-
spection programs which include OBD
(On−Board Diagnostics) che cks.
The OBD system monitors the operation
of the emission control system. When the
OBD system determines that a problem
exists somewhere in the emission control
system, the malfunction indicator lamp
comes on. In this case, your vehicle may
not pass the I/M test and need to be
repaired. Contact your Toyota dealer to
service the vehicle.
Even if the malfunction indicator lamp
does not come on, your vehicle may not
pass the I/M test as readiness codes
have not been set in the OBD system.
Readiness codes are automatically set
during ordinary driving. However, when the
battery is disconnected or run down, the
codes are erased. Also, depending on
your driving habits, the codes may not be
completely set.
Also, if the malfunction indicator lamp had
come on recently due to temporary mal-
function such as a loose fuel tank cap,
your vehicle may not pass the I/M test. The malfunction indicator lamp will go off
after taking several driving trips, but the
error code in the OBD system will not be
cleared unless about 40 trips or more are
taken.
If your vehicle does not pass the I/M test
even the malfunction indicator lamp does
not come on, contact your Toyota dealer
to prepare the vehicle for re
−testing.
Emissions Inspection and
Maintenance (I/M) programs

’04 HIGHLANDER_U (L/O 0308)
363
2004 HIGHLANDER from Aug. ’03 Prod. (OM48478U)
DOITYOURSELF MAINTENANCE
Introduction
Engine compartment overview 364
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fuse locations 366
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . .
Do −it− yourself service precautions 367
. . . . . . . . . . . . . . . . . . . . . . . . . . .
Positioning the jack 368
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . .
Parts and tools 369
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . .
SECTION 7 1