Scheduled Maintenance
When the CHG OIL message comes on, it means
that service is required for your vehicle. Have your
vehicle serviced as soon as possible within the next
600 miles (1 000 km). It is possible that, if you are
driving under the best conditions, the engine oil life
system may not indicate that vehicle service is
necessary for over a year. However, your engine oil and
lter must be changed at least once a year and at
this time the system must be reset. Your Saturn retailer
has Saturn-trained service technicians who will
perform this work using genuine Saturn parts and reset
the system.
If the engine oil life system is ever reset accidentally,
you must service your vehicle within 3,000 miles
(5 000 km) since your last service. Remember to reset
the oil life system whenever the oil is changed. See
Engine Oil on page 5-15for information on the Engine
Oil Life System and resetting the system.When the CHG OIL message appears, certain services,
checks and inspections are required. Required
services are described in the following for
“MaintenanceI” and “MaintenanceII.” Generally, it is
recommended that your rst service be MaintenanceI,
your second service be MaintenanceIIand that you
alternate MaintenanceIand MaintenanceIIthereafter.
However, in some cases, MaintenanceIImay be
required more often.
MaintenanceI— Use MaintenanceIif the CHG OIL
message comes on within ten months since vehicle was
purchased or MaintenanceIIwas performed.
MaintenanceII— Use MaintenanceIIif the previous
service performed was MaintenanceI. Always use
MaintenanceIIwhenever the message comes on ten
months or more since the last service or if the message
has not come on at all for one year.
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In Canada, write to:
Saturn Customer Communication Centre
General Motors of Canada Ltd.
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
When contacting Saturn, please remember that your
concern will likely be resolved at a retailer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both Saturn and its retailers are
committed to making sure you are completely satis ed
with your Saturn vehicle. However, if you continue
to remain unsatis ed after following the procedure
outlined in Steps One and Two, Saturn and its
retailers offer the additional assistance of a neutral
party through our voluntary participation in a
mediation/arbitration program called BBB Auto Line.
Canadian owners refer to your Warranty and Owner
Assistance Information booklet, located in the front cover
pocket of your owner’s handbook, for information on
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out-of-court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
This program is available at no cost to you, our customer.We ask that you not resort to BBB Auto Line until after
Saturn and its retailers have been given the opportunity
to satisfy your vehicle concerns. However, U.S. residents
may le a claim at any time by contacting your local
Better Business Bureau at 1-800-955-5100.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program by using
the toll-free telephone number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle
age, mileage and other factors. Saturn Corporation
reserves the right to change eligibility limitations and/or
discontinue its participation in this program.
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While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember we are only a phone call
away. Saturn Roadside Assistance: 1-800-553-6000;
text telephone (TTY) users, call 1-800-833-6000.
Saturn reserves the right to limit services or
reimbursement to an owner or driver when, in Saturn’s
judgment, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Saturn reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without noti cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Saturn
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for air bag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash or near crash
event by computer systems commonly called event data
recorders (EDR).
In a crash or near crash event, computer systems, such
as the Air Bag Sensing and Diagnostic Module (SDM) in
your vehicle may record information about the condition
of the vehicle and how it was operated, such as engine
speed, brake applications, throttle position, vehicle
speed, safety belt usage, air bag readiness, air bag
performance data, and the severity of a collision.
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Theft-Deterrent System...................................... 2-6
Theft-Deterrent Systems...................................2-17
Passlock
®...................................................2-17
Tilt Wheel........................................................ 3-7
Tire In ation Check.........................................6-10
Tire Sidewall Labeling......................................5-60
Tire Size.......................................................5-62
Tire Terminology and De nitions........................5-63
Tires.............................................................5-58
Buying New Tires........................................5-70
Chains.......................................................5-74
Changing a Flat Tire....................................5-76
Compact Spare Tire.....................................5-86
If a Tire Goes Flat.......................................5-75
In ation - Tire Pressure................................5-66
Inspection and Rotation................................5-68
Uniform Tire Quality Grading.........................5-71
Wheel Alignment and Tire Balance.................5-72
Wheel Replacement.....................................5-72
When It Is Time for New Tires......................5-69
To Use the Engine Coolant Heater....................2-22
Top Strap......................................................1-39
Top Strap Anchor Location...............................1-41
Torque Lock...................................................2-32
Total Weight on Your Vehicle’s Tires..................4-42Towing
Recreational Vehicle.....................................4-31
Towing a Trailer..........................................4-39
Your Vehicle...............................................4-31
Traction
Control System (TCS).................................... 4-8
Low Message.............................................3-42
Traction Off Message......................................3-42
Trailer Brakes.................................................4-42
Transaxle
Fluid, Automatic...........................................5-24
Fluid Cold Message.....................................3-43
Fluid Hot Message......................................3-42
Fluid, Manual..............................................5-25
Transaxle Operation, Automatic.........................2-23
Transaxle Operation, Manual............................2-28
Transmission
Up-Shift Light..............................................3-32
Trunk............................................................2-12
Trunk Ajar Warning Message............................3-44
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-8
Turn Signals When Towing a Trailer..................4-44
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