2004 SAAB 9-3 amp

264 Customer Assistance and InformationOwner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
The toll-free number to call from all 50 states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
Change of Address Notification
(U.S. and Canada)Two change of address cards are provided
at the end of the Warranties and Service
Record Booklet. Knowing your current
address allows Saab to contact you in the
event of a recall or service campaign.
Please help us keep our records up to date
for your own peace of mind.Service informationFactory Service Manuals for the Saab 9-3
and 9-5 car lines can be ordered through
your dealer. These are comprehensive
manuals on CD rom, geared to use by pro-
fessional technicians. Consult your Saab
dealer for prices for your model.
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265 Customer Assistance and Information
Reporting Safety
Defects (USA)If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to noti-
fying Saab Cars USA, Inc.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds that
a safety defect exists in a group of vehicles,
it may order a recall and remedy campaign.
However, NHTSA cannot become involved
in individual problems between you, your
dealer, or Saab Cars USA, Inc.
To contact NHTSA, you may either call the
Auto Safety Hotline toll-free at 1-800-424-
9393 (or 202/366-0123 in Washington D.C.
area) or write to: NHTSA, U.S. Department
of Transportation, Washington, D.C. 20590.
You can also obtain other information about
motor vehicle safety from the Hotline.
Reporting Safety
Defects to the Canadian
governmentIf you live in Canada, and believe that your
vehicle has a safety defect, you should
immediately notify Transport Canada, in
addition to notifying General Motors of
Canada Limited.
You may write to Transport Canada at Box
8880, Ottawa, Ontario, K1G 3J2.
In addition to notifying Transport Canada in
a situation like this, we certainly hope you
will notify us. In Canada, please call our
Saab Customer Assistance Centre at 1-
800-263-1999.
Or write:
General Motors of Canada Limited
Customer Assistance Centre,
1908 Colonel Sam Drive,
Oshawa, Ontario, L1H 8P7.
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273 Technical data
Automatic transmission Suspension
SteeringType _____________________________ Electronically con-
trolled, 5-speed,
fully-automatic with
hydraulic torque
converter, planetary
gears and integral
final drive.
Lock-up function in
selector positions 3,
4 and 5.
Selector lever positions _______________ P, R, N, D, M
Oil capacity, total ____________________ 7.6 qts. (7.2 litres)
Oil type ___________________________ Saab 3309
Clutch type ________________________ Hydraulic plate
clutches, brake
bands and one-way
couplings
Speed (mph/km/h) at 1000 rpm in top gear:
2.0t and 2.0T _____________________ 28–30/46–49Spring type, front and rear ____________ Coil springs
Maximum deflection of springs:
Front ____________________________ 7.0'' (178 mm)
Rear ____________________________ 8.3'' (212 mm)
Dampers, front and rear ______________ Gas-filled dampers
Steering __________________________ Power-assisted
steering gear of
rack-pinion type and
telescopic jointed
steering column
Number of turns, lock to lock___________ 3.0
Oil type ___________________________ Power steering fluid
CHF 11S
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278 Technical data
Plates and labelsWhen contacting your Saab dealer it may
sometimes be necessary to quote the car’s
vehicle identification, engine and gearbox
numbers.
1 V.I.N. number and barcode, inside wind-
shield
2 Gearbox number
3 Engine number
4 USA: Label for color codes (trim and body)
Canada: Label for tire pressure and color
codes (trim and body)
5 Certification label
6 Chassis number (stamped on body).
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280 Technical dataSeveral of the systems in your Saab
can be customized to better suit
your individual needs. Contact your
Saab dealerCentral locking system
Some functions are governed by legal
requirements and cannot therefore be
reprogrammed.
Consult a Saab dealer for further informa-
tion.
Listed below are a number of examples of
programmable functions.
 Audible confirmation of arming/disarming
the car alarm.
 Automatic unlocking when car stopped
and remote control removed from the igni-
tion switch.
 Trunk lid locked when car driven off or
30 s after being shut.
 Length of audible and visual acknowl-
edgements.
 Possibility to have the trunk lid unlocked
when doors unlocked, yes/no.Car alarm
Listed below are a number of examples of
programmable functions.
 Cabin lighting switched on when the car
alarm is tripped.
 Panic function can be enabled on cars
without car alarm.
Courtesy Headlamp Feature
 The length of time the lights are on.
 Whether the reversing light or tail lights
should come on as well as the dipped
beam.Automatic Climate System (ACC)
 To prevent the smell of washer fluid from
entering the car, recirculation can be acti-
vated automatically while the windshield
is washed. The recirculation symbol will
however not light up. This function is
optional; contact a Saab dealer.
 To increase the flow of air to the panel and
floor vents, the defroster vents can be
deselected (may desirable in hot
climates).
Convertible: A/C compressor not
switched off when the soft top is open.
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