2004 PORSCHE CAYENNE service

1
Dear Owner,We would like to thank you for your purchase of a
Porsche Cayenne. Judging by the car you have
chosen, you are a motorist of a special breed, and
you are probably no novice when it comes to
automobiles.
Remember however, as with any vehicle, you
should take time to familiarize yourself with your
Porsche and its performance characteristics.
Always drive within your own unique capabilities as
a driver and your level of experience with your
Porsche. Ensure that anyone else driving your
Porsche does the same. To prevent or minimize
injury, always use your safety belts. Never
consume alcohol or drugs before or during the
operation of your vehicle.
This Owner's Manual contains a host of useful
information. Please take the time to read this
manual before you drive your new Porsche.
Become familiar with the operation of your
Porsche car for maximum safety and operating
pleasure. The better you know your Porsche, the
more pleasure you will experience driving your
new car.
Always keep your Owner's Manual in the car, and
give it to the new owner if you ever sell your
Porsche.A separate Maintenance Booklet explains how
you can keep your Porsche in top driving condition
by having it serviced regularly.
A separate Warranty and Customer Informa-
tion Booklet contains detailed information about
the warranties covering your Porsche.
For U.S. only:
If you believe that your vehicle has a fault which
could cause a crash, injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to
notifying Porsche Cars North America, Inc.
(Porsche Cars N.A.).
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety
problem exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you and your dealer, or Porsche Cars
N.A.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll-free at 1–888–327–4236 (TTY:
1–800–424–9153); go to
http://www.safercar.gov; or write to: Administ-
rator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
Your car has thousands of parts and components
which have been designed and manufactured in
accordance with Porsche's high standards of
engineering quality and safety.
Warning!
Any alteration or misuse of the vehicle can
lead to accidents and serious or fatal
personal injuries.
Any alteration of the vehicle may negate or
interfere with those safety features built into
the vehicle. Modifications may be carried out
on your vehicle only if approved by Porsche.
Your Porsche is intended to be used in a safe
manner obeying the local laws and in the
light of driving conditions faced by you, and
in accordance with the instructions provided
in this Owner's Manual.
fDo not misuse your Porsche by ignoring those
laws and driving conditions, or by ignoring the instructions in this manual.
Regularly check your vehicle for signs of
damage.
Damaged or missing aerodynamic compon-
ents such as spoilers or underside panels
affect the driving behavior and therefore
must be replaced immediately.
Your car may have all or some of the components
described in this manual.
Should you have difficulty understanding any of
the explanations of features or equipment installed
in your vehicle, contact your authorized Porsche
dealer. He/She will be glad to assist you. Also
check with your dealer on other available options
or equipment.
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2Throughout this booklet, left is designated as the
driver's side of the vehicle, and right as the
passenger's side of the vehicle.
Text, illustrations and specifications in this manual
are based on the information available at the time
of printing.
It has always been Porsche's policy to conti-
nuously improve its products. Porsche, therefore,
reserves the right to make changes in design and
specification, and to make additions or improve-
ments in its product without incurring any obliga-
tion to install them on products previously manu-
factured.
We wish you many miles of safe and pleasurable
driving in your Porsche.
Important!
For your own protection and longer service life of
your car, please heed all operating instructions
and special warnings. These special warnings use
the safety alert symbol, followed by the words
Danger, Warning and Caution. These special
warnings contain important messages regarding
your safety and/or the potential for damage to
your Porsche. Ignoring them could result in
serious mechanical failure, serious personal injury
or death.fDo not alter your Porsche. Any alteration could
create dangerous conditions or defeat safety
engineering features built into your car.
fDo not misuse your Porsche. Use it safely, and
consistently with the law, according to the
driving conditions, and the instructions in this
manual.
Alteration or misuse of your Porsche could
cause accidents and serious personal injury
or death.
Note to ownersIn Canada, this manual is also available in French.
To obtain a copy contact your dealer or write to:Note aux proprietairesAu Canada on peut se procurer un exemplaire de
ce Manuel en français auprès du concessionaire
ou du:
Porsche Cars Canada, Ltd.
Automobiles Porsche Canada, LTEE
5045 Orbitor Drive
Building #8, Suite 200
Mississauga, Ontario
Canada L4W 4Y4
Telephone number for customer assistance:
1-800-PORSCHE / Option 3
Setting and operating vehicle compon-
ents when driving
Warning!
There is a danger of accident if you set or
operate the on-board computer, radio,
navigation system, telephone or other equip-
ment when driving.
This could distract you from the traffic and
cause you to lose control of the vehicle resul-
ting in serious personal injury or death.
fOperate the components while driving only if
the traffic situation allows you to do so safely.
fCarry out any complicated operating or setting procedures only with the vehicle stationary.
Engine Exhaust
Danger!
Engine exhaust is dangerous if inhaled.
Engine exhaust fumes have many compo-
nents which you can smell. They also contain
carbon monoxide (CO), which is a colorless
and odorless gas.
Carbon monoxide can cause unconscious-
ness and even death if inhaled.
fNever start or let the engine run in an en-
closed, unventilated area.
It is not recommended to sit in your car for
prolonged periods with the engine on and the car not moving.
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Multi-Purpose Display and Instruments
123
Emission ControlThe emission control system detects malfunctions
early that could, for example, cause increased
pollutant emissions or consequential damage.
Faults are indicated by a continuously lit or
flashing instrument panel warning light.
The faults are recorded in the control unit's fault
memory.
The warning light in the instrument panel lights up
when the ignition is switched on as a bulb check
and goes out approx. 4 seconds after the engine
starts. If the warning light does not light up, have
the bulb replaced promptly.The warning light in the instrument panel flashes to
indicate operating states (e.g. engine misfiring)
which might cause damage to certain parts of the
emission control system.
fIn this case, immediately reduce the engine
load by easing off the accelerator.
fIn order to avoid consequential damage to the
engine or emission control system (e.g. cata-
lytic converter), have the fault diagnosed and
rectified immediately at the nearest authorized
Porsche dealer.
If the warning light in the instrument panel lights up
permanently without flashing before and remains
on while driving, it suggests:
– a potential engine control problem and the
need for system service or
– an improperly fastened tank cap or
– the vehicle was refueled while the engine was
running.
fStop immediately at a suitable and secure
place and check tank cap for proper fastening.
If tank cap was fastened correctly, see your
authorized Porsche dealer for service as soon
as possible.
Caution!
If the check engine warning light in the in-
strument panel is flashing, serious catalytic
converter damage and power loss will soon
occur.
Prolonged driving with the check engine
warning light on could cause damage to the
emission control system. It also could affect
fuel economy and driveability.
fHave the fault remedied at the nearest authorized Porsche dealer immediately.
Check engine warning light
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Multi-Purpose Display and Instruments
153
Oil pressure too low Immediately stop in a suitable place and switch engine off. Do not continue driving.
Check engine oil level. Add oil if necessary.
Do not continue driving if the warning light comes on even when the oil level is correct. Have the fault
remedied at an authorized Porsche dealer.Oil pressure monitoring
FailureHave the fault remedied at an authorized Porsche dealer.Service in 1864 mls (3000 km) Service indicator
Bring the vehicle in for service no later than after the distance shown has been covered. Please see the
additional information in the “Maintenance
” booklet.
Service now Service indicator
Have your vehicle serviced at an authorized Porsche dealer.Brake pads Have the brake pads replaced at an authorized Porsche dealer.Warning
Brake proportioningStop immediately in a suitable place. Do not continue driving.
Have the fault remedied at an authorized Porsche dealer.ABS failure Drive carefully. Have the fault remedied at an authorized Porsche dealer.PSM failure Drive carefully. Have the fault remedied at an authorized Porsche dealer.Warning
Brake fluid levelStop immediately in a suitable place. Do not continue driving.
Have the fault remedied at an authorized Porsche dealer.Parking brake Parking brake not released.PSM on Porsche Stability Management was switched on.
Light on
instrument
panel
Warning message on the multi-purpose
displayMeaning/measures
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Luggage Compartment, Loadspace and Storage
219
Compact disc player
Caution!
To avoid damage to compact disc player and
discs.
fUse only compact discs labeled as shown,
having no dirt, damage or warpage.
fNever attempt to disassemble or oil any part
of the player unit. Do not insert any object
other than a disc into the slot.Remember there
are no user-serviceable parts inside the
compact disc player.
fDo not allow the disc to sustain any finger-
prints, scrapes or stickers on the surfaces.
This may cause poor sound quality.
Hold the disc only on the edge or center hole.
fWhen not in use, take the disc out of the player,
put the disc back into its case and store it
away from dust, heat, damp and direct sun-
light.
Leaving the disc on the dashboard in the sun
can damage the disc.fIf the disc gets dirty, clean the disc by wiping
the surfaces from the center to the outside in
a radial direction with a soft cloth.
Do not use a conventional record cleaner or
anti-static record preservative.
Disc cleaners are available in audio stores.
Car Telephone and Aftermarket Alarms Important legal and safety information
regarding the use of cellular telephones
Some states may prohibit the use of cellular tele-
phones while driving a vehicle. Check the laws and
regulations on the use of cellular telephones in the
areas where you drive.
Danger!
Risk of an accident.
Severe personal injury or death can result in
the event of an accident.
Looking away from the road or turning your
attention away from your driving can cause
an accident and lead to serious personal
injury or death.
When using your cellular telephone, you should
always:
fGive full attention to your driving - pull off the
road and park before making or answering a
call if traffic conditions so require; andfKeep both hands on the steering wheel - use
hands-free operation (if available) - pull off the
road and park before using a hand-held tele-
phone.
It is essential to observe the telephone
manufacturer's instructions before operating
the telephone.
Any portable telephone or radio transmitter which
is used in a Porsche must be properly installed in
accordance with the technical requirements of
Porsche.
The transmission power must not exceed
10 W.
The devices must possess a type approval for
your vehicle and have an “e” symbol.
If you should require equipment with transmission
power values greater than 10 W, please consult
your authorized Porsche dealer for this purpose.
He is familiar with the technical requirements for
installing devices of this kind.
The antennas for all radios and telephones with a
transmitting antenna must be externally mounted.
The improper installation of radios or telephones
or use of a radio or telephone with a transmitting
antenna inside the car may cause the warning
lights to come on.
Improper installation of such equipment can
create a discharged battery or excessive current
draw from added equipment.
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Trailer Hitch
231
Loading InformationDefinitionsThe towing capacity (gross weight of the trailer)
is the sum of the trailer's empty weight and the
weight of the load.
The vertical coupling load is the weight that the
trailer drawbar exerts on the trailer coupling of the
vehicle.
The rear-axle load is the vehicle weight on the
rear axle plus the weight of the transported load
and the vertical coupling load of the trailer.
The gross weight of the vehicle and trailer is
the sum of the weight of the towing vehicle and the
weight of the trailer.
The Curb weight - actual weight of your vehicle -
vehicle weight including standard and optional
equipment, fluids, emergency tools, and spare tire
assembly. This weight does not include passen-
gers and cargo.
The Gross Vehicle Weight is sum of the curb
weight and the weight of passengers and cargo
combined.
The Gross Vehicle Weight Rating is the
maximum total weight of vehicle, passengers,
luggage, hitch, trailer tongue load and optional
equipment.The Gross Axle Weight Rating is the maximum
load limit for the front or the rear axle. This infor-
mation is located on the safety comliance sticker
located in the driver’s side door jamb.
For determining the compatibility of the tire and
vehicle load capabilities:
fPlease see the chapter “TIRES, RIMS, TRACKS”
on Page 350.
The load capacity coefficient (e.g. “106”) is a
minimum requirement. For more information:
fPlease see the chapter “INSCRIPTION ON
RADIAL TIRE” on Page 290.
The Gross Combined Weight Rating is the
maximum total weight rating of vehicle, passen-
gers, cargo and trailer.
The Vehicle Capacity Weight - Load Limit - is
the maximum total weight limit specified of the
load (passengers and cargo) for the vehicle. This
is the maximum weight of passengers and cargo
that can be loaded into the vehicle. This informa-
tion can be found on the tire pressure plate.
If a trailer is being towed, the trailer tongue weight
must be included as part of the cargo load.
The maximum loaded vehicle weight is the
sum of curb weight, accessory weight, vehicle
capacity weight and production options weight.
The load rating is the maximum load that a tire
is rated to carry for a given inflation pressure.The maximum load rating is the load rating for
a tire at the maximum permissible inflation pres-
sure.
The cargo capacity is the permissible weight of
cargo, the subtracted weight of passengers from
the load limit.
fNever exceed the permissible limits.
Danger!
Risk of personal injury or death.
Injuries are much more likely in an accident
if persons ride in the cargo area.
fPersons must ride only on the seats provided
for this purpose.
fMake sure that everybody fastens their safety
belts.
Risk of loss of control, damage to the vehicle
and serious personal injury or death.
fNever exceed the specified axle loads. Over-
loading can shorten the service life of the tires
and car, as well as lead to dangerous vehicle
reactions and long braking distances. Damage
due to overloading is not covered by the vehicle warranty.
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254
Maintenance and Car Care Always observe the following points:
– Use only engine oils approved by Porsche.
This is a precondition for optimum and
problem-free operation of your vehicle.
– The engine oil is changed regularly during
servicing.
It is important that the service intervals,
particularly the oil change intervals, are
observed in accordance with the specifications
in the Maintenance Schedule.
We recommend that you have the engine oil
changed at your authorized Porsche dealer.
– Oils approved by Porsche can be mixed with
each other.
– Porsche engines are designed so that no oil
additives may be used.
– A label located in the engine compartment
provides you with details of the most suitable
oil for your engine.
Your authorized Porsche dealer will be pleased to
advise you.
Engine oil filling point on Cayenne S, Cayenne GTS,
Cayenne S Transsyberia
Warning!
Fire hazard if engine oil comes into contact
with hot engine parts.
Risk of damage if engine oil comes into con-
tact with the drive belt.
fExercise great care when adding engine oil.
Engine oil filling point on Cayenne1. Unscrew cap of the oil filler opening.
2. Add at most half a liter of engine oil at a time.
3. Measure oil level again after a few minutes.
Never exceed the MAX mark on the oil
dipstick.
4. Push oil dipstick in as far as the stop.
5. Carefully close cap of the oil filler opening.
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Maintenance and Car Care
261
Wiper BladesMaintenance Notes
Wiper blades that are in perfect condition are vital
for a clear view.
fReplace the wiper blades twice per year
(before and after the cold season) or if wiper
performance deteriorates or the blades are
damaged.
fFor important information on “service topics”:
Please see the chapter “CAR CARE
INSTRUCTIONS” on Page 270.
Caution!
Risk of damage if wiper arm accidentally
falls back onto the windshield.
fAlways hold the wiper arm securely when
replacing the wiper blade.
Risk of damage if wiper blades that are
frozen in place are loosened improperly.
fThaw the wiper blades before loosening them.
Risk of damage.
If the wiper blades are not changed properly,
they can come loose when the car is moving.
fCheck whether the wiper blades are seated
securely.
The wiper blade must be pushed onto the wiper arm up to the stop. fPeriodically clean the wiper blades with
window cleaner, especially after the vehicle
has been washed in a car wash.
We recommend the Porsche window cleaner. If
they are very dirty (e.g. with insect remains),
they can be cleaned with a sponge or cloth.
If the wiper blades rub or squeak, this may be as
a result of the following:
– If the vehicle is washed in an automatic car
wash, wax residues may adhere to the wind-
shield. These wax residues can be removed
only by using window cleaner concentrate.
fPlease see the chapter “WASHER FLUID” on
Page 258.
Please contact your authorized Porsche dealer for
further information.
– The wiper blades may be damaged or worn.
fReplace damaged or worn wiper blades as
soon as possible.
Replacing wiper blades at frontfApply the parking brake.
fSwitch the windshield wipers off (wiper stalk in
position 0).
fSwitch ignition off.
1. Fold windshield wiper arm away from the
windshield (arrow 1).
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