
Battery Replacement
To change the batteries, do the following:
1. Loosen the screw on the battery compartment door
located on the left side of the headphone earpiece.
2. Replace the two AAA batteries in the compartment.
Make sure that they are installed correctly, using
the diagram on the inside of the battery
compartment.
3. Tighten the screw to close the compartment door.
Notice:Do not store the headphones in heat or
direct sunlight. This could damage the headphones
and repairs would not be covered by your warranty.
Keep the headphones stored in a cool, dry place.
If the headphones are to be stored for a long period of
time, remove the batteries and keep them in a cool,
dry place.
Stereo RCA Jacks
The RCA jacks are located behind the video screen.
The RCA jacks allow you to connect audio and
video from an auxiliary device such as a camcorder or a
video game unit to your RSE system. Standard RCA
cables are needed to connect the auxiliary device to the
RCA jacks. The yellow connector inputs video and
the red and white connectors input right and left stereo
audio. Refer to the manufacturer’s instructions for
proper connection of your auxiliary device.To use the auxiliary inputs on the RSE system, connect
an external auxiliary device to the color-coded RCA
jacks and turn both the auxiliary device and the
RSE system power on. If the RSE system had been
previously in the DVD player mode, pressing the SRCE
button on the faceplate or the remote control will
toggle the RSE system between the auxiliary device
and the DVD player.
How to Change the Video Format when in
the Auxiliary Mode
The auxiliary input video format is preset to NTSC. In
some countries, the video format may be in PAL system.
To change the video format, perform the following:
1. Press the display menu button.
2. Press the down arrow button to highlight the Video
Format option.
3. Press the enter button to select Video Format.
4. Press the right or left arrow button to select
the desired video format.
5. Press the enter button to accept the change.
3-89

Audio Output
Audio from the DVD player or auxiliary inputs may be
heard through the following possible sources:
Wireless Headphones
Vehicle Speakers
Vehicle wired headphone jacks on the Rear Seat
Audio system (if equipped)
The RSE system will always transmit the audio signal
by infrared to the wireless headphones, if there is audio
available. See “Headphones” previously for more
information.
The RSE system is capable of outputting audio to the
vehicle speakers by using the radio. The RSE
system may be selected as an audio source on the
radio if the RSE system power is on. Once the
RSE system is selected as an audio source on the radio
you may adjust the speaker volume on the radio. If
the RSE system power is not on, the RSE system will
not be an available source on the radio. Refer to
the radio information for the radio that your vehicle has
for more information.The RSE system is capable of outputting audio to the
wired headphone jacks on the rear seat audio system
(if equipped). The RSE system may be selected as
an audio source on the rear seat audio system if
the RSE system power is on. Refer toRear Seat Audio
(RSA) on page 3-93for more information.Problem Recommended Action
No power. The ignition might not be
in on or accessory.
Check to make sure the
parental control button
has not been activated.
(The power indicator light
will ash if parental
control is active.)
Disc will not play. The system might be off.
Check to make sure the
parental control button
has not been activated.
(The power indicator light
will ash if parental
control is active.)
The system might be in
auxiliary mode.
The disc is upside down
or is not compatible.
3-90

Problem Recommended Action
After stopping the player, I
push Play but sometimes
the DVD starts where I
left off and sometimes at
the beginning.If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player will
begin to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
My disc is stuck in the
player. The Load/Eject
button does not work.Turn the DVD power off,
then on and press the
Load/Eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in the
vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer for
assistance.
The DVD is playing, but
there is no picture or
sound.Check that the DVD
player is in DVD mode.
The audio/video skips or
jumps.The DVD or CD could be
dirty, scratched, or
damaged.
What is the best way to
clean the video screen?Wipe the video screen
with a damp, soft cloth.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD
when using the wired
headphones.The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.
3-92

Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the music sources: radio, cassette tapes, CDs, or
DVDs. The rear seat passengers can only control the
music sources that the front seat passengers are not
listening to. For example, rear seat passengers may
listen to a cassette tape or CD through headphones while
the driver listens to the radio through the front speakers.
The rear seat passengers have control of the volume for
each set of headphones. The front seat audio controls
always override the rear seat audio controls.
P(Power):Press this button to turn the rear seat
audio system on or off. The rear speakers will be muted
when the power is turned on unless you have a Bose
®
equipped vehicle. You may operate the rear seat audio
functions even when the primary radio power is off.
u(Volume):Turn this knob to increase or to
decrease volume. The left volume knob controls the left
headphone and the right volume knob controls the
right headphone.
SRCE (Source):Press this button to select an audio
source: radio, cassette tape, CD, or DVD. The inactive
tape, CD, or DVD will remain safely inside the radio
for future listening.
SEEK:Press this button to go to the next station and
stay there. The display will show your selection.
To scan preset stations, press and hold the SEEK
button. The radio will go to a preset station, play for a
few seconds, then go the next preset station. The
display will show your selections. The SEEK button is
inactive if the front radio is in use.
3-93

DVD Distortion
You may experience audio distortion in the
IR headphones when operating cellular phones,
scanners, CB radios, Global Positioning Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player
when operating one of these devices in or near the
vehicle.
* Excludes the OnStar
®System.
Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise.
FM
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM signals,
causing the sound to come and go.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes, or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight, and
extreme heat. If they are not, they may not operate
properly or may cause failure of the tape player.
Your tape player should be cleaned regularly after every
50 hours of use. Your radio may display CLEAN
PLAYR to indicate that you have used your tape player
for 50 hours without resetting the tape clean timer. If
this message appears on the display, your cassette tape
player needs to be cleaned. It will still play tapes, but
you should clean it as soon as possible to prevent
damage to your tapes and player. If you notice a
reduction in sound quality, try a known good cassette to
see if the tape or the tape player is at fault. If this
other cassette has no improvement in sound quality,
clean the tape player.
For best results, use a scrubbing action, non-abrasive
cleaning cassette with pads which scrub the tape
head as the hubs of the cleaner cassette turn. The
recommended cleaning cassette is available through
your dealer.
3-96

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-8.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when the
vehicle in front of you is going to brake or turn suddenly.Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task — such as concentrating on a cellular
telephone call, reading, or reaching for something on
the oor — makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.
Ask a passenger to help do things like this, or pull off the
road in a safe place to do them yourself. These simple
defensive driving techniques could save your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive a
vehicle:
Judgment
Muscular Coordination
Vision
Attentiveness.
4-2

Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see re ections
from trees, telephone poles or other vehicles, and
raindrops “dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you can not avoid deep puddles or standing
water, drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
Have good tires with proper tread depth. SeeTires
on page 5-55.
4-32

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-7Vehicle Data Collection and Event Data
Records...................................................7-10
Reporting Safety Defects................................7-11
Reporting Safety Defects to the United States
Government..............................................7-11
Reporting Safety Defects to the Canadian
Government..............................................7-12
Reporting Safety Defects to General Motors.....7-12
Service Publications Ordering Information.........7-12
Section 7 Customer Assistance and Information
7-1