
If your vehicle gets stuck in mud or snow
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting from forward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
If necessary, try turning the Traction Controlsystem off. This will allow
the wheels to spin, which may help to free your stuck vehicle. For more
information, refer toTraction Control(if equipped)in this chapter.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a minute or damage to the
transmission and tires may occur, or the engine may overheat.
DRIVING THROUGH WATER
If driving through deep or standing water is unavoidable, proceed very
slowly especially if the depth is not known. Never drive through water
that is higher than the bottom of the hubs (for trucks) or the bottom of
the wheel rims (for cars). Traction or brake capability may be limited
and your vehicle may stall. Water may also enter your engine’s air intake
and severely damage your engine.
Once through the water, always dry the brakes by moving your vehicle
slowly while applying light pressure on the brake pedal. Wet brakes do
not stop the vehicle as quickly as dry brakes.Driving through deep
water where the transmission vent tube is submerged may allow
water into the transmission and cause internal transmission
damage.
VEHICLE LOADING–WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
your vehicle, familiarize yourself with the following terms for determining
your vehicle’s weight ratings, with or without a trailer, from the vehicle’s
Safety Certification Label and Tire Label:
Base Curb Weight–is the weight of the vehicle including a full tank of
fuel and all standard equipment. It does not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight–is the weight of your new vehicle when you
picked it up from your dealer plus any aftermarket equipment.
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Driving
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•In the wagon, they are stored in
the left side rear trim panel for
the temporary spare and in the
floor cargo area storage
compartment for the full size
spare.
3. If equipped with a wheel cover
that’s bolted on, loosen the five
plastic nuts with the lug nut
wrench.
4. Remove the center ornament or wheel cover from the wheel with the
tapered end of the wheel lug nut wrench that came with your vehicle.
Insert and twist the handle, then pry against the wheel.
5. Loosen each wheel lug nut
one-half turn counterclockwise but
do not remove them until the wheel
is raised off the ground.
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Roadside Emergencies
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The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
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Customer Assistance
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will“gray”or stain the parts over time.
PAINT CHIPS
Your dealer has touch-up paint and sprays to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jam) to
your dealer to ensure you get the correct color.
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Cleaning
Cleaning
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•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),
which is available from your dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Motorcraft Bug and Tar Remover
(ZC-42), available from your dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
•Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts
that require cleaning and pressure rinse clean.
•Cover the highlighted areas to prevent water damage when cleaning
the engine.
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Cleaning
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•Remove light stains and soil with Motorcraft Extra Strength
Upholstery Cleaner (ZC-41).
•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14).
•Never saturate the seat covers with cleaning solution.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
Do not use cleaning solvents, bleach or dye on the vehicle’s
safety belts, as these actions may weaken the belt webbing.
Do not use chemical solvents or strong detergents when cleaning
the seat-mounted side air bag. Such products could contaminate
the side air bag system and affect performance of the side air bag in a
collision.
LEATHER SEATS (IF EQUIPPED)
Your leather seating surfaces have a clear, protective coating over the
leather.
•To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl
Cleaner (ZC-11–A). Dry the area with a soft cloth.
•To help maintain its resiliency and color, use the Motorcraft Deluxe
Leather Care Kit (ZC-11–D), available from your authorized dealer.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing of
the clear, protective coating.
Note:In some instances, color or dye transfer can occur when wet
clothing comes in contact with leather upholstery. If this occurs, the
leather should be cleaned immediately to avoid permanent staining.
INTERIOR TRIM
•Clean the interior trim areas with a damp cloth, then dry by wiping
with a dry, soft, clean cloth.
•
Do not use household or glass cleaners as these may damage the finish.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
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Cleaning
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When lifting a plastic-cased battery, excessive pressure on the
end walls could cause acid to flow through the vent caps,
resulting in personal injury and/or damage to the vehicle or battery.
Lift the battery with a battery carrier or with your hands on opposite
corners.
Keep batteries out of reach of children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or clothing. Shield your eyes
when working near the battery to protect against possible splashing of
acid solution. In case of acid contact with skin or eyes, flush
immediately with water for a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a physician immediately.
Battery posts, terminals and related accessories contain lead and
lead compounds.Wash hands after handling.
Because your vehicle’s engine is electronically controlled by a computer,
some control conditions are maintained by power from the battery. When
the battery is disconnected or a new battery is installed, the engine must
relearn its idle and fuel trim strategy for optimum driveability and
performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift in P (Park), turn off all accessories and start the
engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. Release the parking brake. With your foot on the brake pedal and with
the A/C on, put the vehicle in D (Drive) and allow the engine to idle for
at least one minute.
7. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 16 km (10 miles) or more to
relearn the idle and fuel trim strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
2004 Sable(sab)
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Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING
New vehicles are fitted with tires
that have a rating on them called
Tire Quality Grades. The Quality
grades can be found where
applicable on the tire sidewall
between tread shoulder and
maximum section width. For
example:
•Treadwear 200 Traction AA Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic tires for use on passenger
cars. They do not apply to deep tread, winter-type snow tires,
space-saver or temporary use spare tires, tires with nominal rim
diameters of 10 to 12 inches or limited production tires as defined in
Title 49 Code of Federal Regulations Part 575.104(c)(2).
U.S. Department of Transportation-Tire quality grades:The U.S.
Department of Transportation requires Ford to give you the following
information about tire grades exactly as the government has written it.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear one
and one-half (1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction AA A B C
The traction grades, from highest to lowest are AA, A, B, and C. The
grades represent the tire’s ability to stop on wet pavement as measured
under controlled conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor traction
performance.
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Maintenance and Specifications
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