2004 Mercury Mountaineer mileage

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
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Customer Assistance
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3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. Release the parking brake. With your foot on the brake pedal and with
the A/C on, put the vehicle in D (Drive) and allow the engine to idle for
at least one minute.
7. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 16 km (10 miles) or more to
relearn the idle and fuel trim strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and radio settings must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in theScheduled Maintenance Guide. The
coolant concentration should be maintained at 50/50 coolant and distilled
water, which equates to a freeze point of -36° C (-34° F). Coolant
concentration testing is possible with a hydrometer or antifreeze tester
(such as the Rotunda Battery and Antifreeze Tester, 014–R1060). The
level of coolant should be maintained at the “FULL COLD” or within the
“COLD FILL RANGE” level in the coolant reservoir. If the level falls
below, add coolant per the instructions in theAdding engine coolant
section.
LEAD
RETURN
RECYCLE
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Maintenance and Specifications
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If your vehicle has a leak in the exhaust system, a road tire or the spare
tire may be exposed to hot exhaust temperatures requiring the tire to be
replaced.
Tire Replacement Requirements
Your vehicle is equipped with tires designed to provide safe ride and
handling capability.
Only use replacement tires and wheels that are the same size
and type (such as P-metric versus LT-metric or all-season versus
all-terrain) as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and
performance of your vehicle, which could result in an increased risk of
loss of vehicle control, vehicle rollover, personal injury and death.
Additionally the use of non-recommended tires and wheels could cause
steering, suspension, axle or transfer case/power transfer unit failure. If
you have questions regarding tire replacement, see an authorized Ford
or Lincoln/Mercury dealer.
Make sure all tires and wheels on the vehicle are of the same size, type,
tread design, brand, load-carrying capacity and speed rating because it
can affect the safety and performance of your vehicle, which could result
in an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
You should replace the spare tire when you replace the other road tires
due to the aging of the spare tire.
Safety practices
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits
•Avoid fast starts, stops and turns
•Avoid potholes and objects on the road
•Do not run over curbs or hit the tire against a curb when parking
If your vehicle is stuck in snow, mud, sand, etc.,do notrapidly spin the
tires; spinning the tires can tear the tire and cause an explosion. A tire
can explode in as little as three to five seconds.
Tire explosions can cause death, personal injury or property
damage. Do not allow anyone to stand near, directly ahead or
behind the spinning tire.
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Maintenance and Specifications
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refill capacities ........................263
service points ..................217–218
starting after a collision .........175
Engine block heater .................138
Engine oil ..................................220
checking and adding ..............220
dipstick ....................................220
filter, specifications ........223, 262
recommendations ...................223
refill capacities ........................263
specifications ..................265, 267
Exhaust fumes ..........................138
F
Fail safe cooling ........................230
Flexible Fuel Vehicle (FFV) ....232
Floor mats ...................................75
Fluid capacities .........................263
Foglamps .....................................33
Four-Wheel Drive vehicles
driving off road .......................153
preparing to drive your
vehicle .....................................144
Fuel ............................................232
calculating fuel
economy ............................65, 237
cap ...........................................236
capacity ...................................263
choosing the right fuel ...........234
comparisons with EPA fuel
economy estimates .................241
detergent in fuel .....................236
filling your vehicle
with fuel ..................232, 236, 238
filter, specifications ........237, 262
fuel pump shut-off switch .....175
improving fuel economy ........237
octane rating ...................235, 267quality ......................................235
running out of fuel .................236
safety information relating to
automotive fuels .....................232
Fuel - flex fuel vehicle
(FFV) .........................232, 234–235
Fuses ..................................176–177
G
Garage door opener ....................47
Garage Door Opener
(see Homelink wireless
control system) ...........................57
Gas cap (see Fuel cap) ............236
Gas mileage
(see Fuel economy) .................237
Gauges .........................................15
GAWR (Gross Axle Weight
Rating)
calculating ...............................166
GVWR (Gross Vehicle Weight
Rating)
calculating ...............................166
H
Hazard flashers .........................174
Head restraints ...........................92
Headlamps
aiming ........................................35
bulb specifications ....................37
daytime running lights .............33
flash to pass ..............................34
high beam .................................34
Heating
heating and air conditioning
system .................................27–28
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Market:USA English(fus)
Index
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