2004 Mercury Mountaineer lock

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 36,000
miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 35 miles (56.3 km) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
Roadside Emergencies
173

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
23 15A Not used
24 15A Cigar lighter, OBD II
25 5A Mode-Temperature actuator for
auxiliary climate control, Trailer
tow battery charge relay coil,
TPMS
26 7.5A Reverse park aid, Brake shift
interlock, IVD switch
27 7.5A Automatic dimming mirror, Digital
transmission range sensor, Backup
lamps
28 5A Radio (Start)
29 10A Digital transmission range sensor,
PWR feed to fuse #28 (Start feed)
30 5A Daytime Running Lamps (DRL),
DEATC climate controller, Manual
climate control, Manual climate
control temp blend actuator
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
179

The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
1 60A** PJB #1
2 30A** BSM
3 — Not used
4 30A** Rear defrost
5 40A** Anti-lock Brake System (ABS)
pump
6 60A** Delayed accessory, Power
windows, Audio
7 20A** Power point #2
8 — Not used
9 20A** Power point #1
10 30A** ABS module (valves)
11 40A** Powertrain Control Module (PCM)
12 50A** Ignition relay, Starter relay
13 40A** Trailer tow battery charge, Trailer
tow turn signals
14 — Not used
15 15A* Memory (PCM/DEATC/Cluster),
Courtesy lamps
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
182

Stopping and securing the vehicle
1. If you get a flat tire while driving,
do not apply the brake heavily;
instead, gradually decrease your
speed. Hold the steering wheel
firmly and slowly move to a safe
place on the side of the road.
2. Park on a level surface, activate
the hazard flashers and set the
parking brake.
3. Place gearshift lever in P (Park)
and turn engine OFF.
When one of the rear wheels is off the ground, the transmission
alone will not prevent the vehicle from moving or slipping off the
jack, even if the transmission is in P (Park).
Note:Passengers should not remain
in the vehicle when the vehicle is
being jacked.
4. Block the wheel that is diagonally
opposite of the flat tire using the
wheel chock provided with your
vehicle.
Location of the spare tire and tools
The spare tire and tools for your vehicle are stowed in the following
locations:
Tool Location
Spare tire Under the vehicle, just in front of the
rear bumper. The spare tire winch
drive nut is located at the rear center
of the cargo area under a lid.
Jack, lug nut wrench, jack
handle, wheel chockBehind the rear seat under the
carpeted floor lid in the cargo floor.
The tools are located in a bag attached
to the jack.
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
188

Removing the jack and tools
1. Open liftgate and remove the
carpeted floor lid, then the jack.
2. Turn jack screw eyelet
counterclockwise and remove the
jack from the bracket.
3. Remove the tools from the
provided bag.
Rotate the wrench socket out from
the handle.
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
189

3. Turn the wrench
counterclockwise until the tire is
lowered to the ground and the cable
has slack. When turning the wrench,
make sure that it does not scuff the
kick plate.
4. Slide the tire rearward, lift one
side and remove the retainer from
the spare tire.
Changing the spare tire
To prevent the vehicle from moving when you change a tire, be
sure the parking brake is set, then block the wheel that is
diagonally opposite (other end of the vehicle) to the tire being
changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
Do not attempt to change a tire on the side of the vehicle close
to moving traffic. Pull far enough off the road to avoid the
danger of being hit when operating the jack or changing the wheel.
1. Use the tip of the lug wrench to
remove the beauty cap by twisting
the tip under the cap. The carpeted
floor lid can be used as a kneeling
pad.
2. Loosen each wheel lug nut by half
a turn, but do not remove them
until the wheel is raised off the
ground.
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
191

3. Assemble the jack handle
extension on the lug nut wrench by
sliding the square end of the jack
handle through the plastic grommet
on the lug nut wrench and into the
square hole on the other side.
4. Position the jack according to the
illustrated guides and turn the jack
handle clockwise until the tire is a
maximum of 1 inch (25 mm) off the
ground.
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
192

To lessen the risk of
personal injury, do not put
any part of your body under the
vehicle while changing a tire. Do
not start the engine when your
vehicle is on the jack. The jack is
only meant for changing the tire.
•Never use the front or rear
differential as a jacking point.
5. Remove the lug nuts with the lug wrench.
6. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts, cone side in, until the wheel is
snug against the hub. Do not fully tighten the lug nuts until the wheel
has been lowered.
7. Lower the wheel by turning the jack handle counterclockwise.
8. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing up, toward the
vehicle.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the lug wrench clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
1
4 3
2 5
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
193