2004 Mercury Mountaineer Alt

4x4/AWD
GCWR (Gross Combined Weight Rating)/Trailer Weight
Engine Rear axle ratio Maximum
GCWR-lbs.
(kg)Trailer weight
range-lbs. (kg)
(0-Maximum)
4.0L SOHC Class
II towing3.55 8000 (3629) 0–3275 (0–1486)
4.6L* Class II
towing3.55 8000 (3629) 0–3295 (0–1495)
4.0L SOHC Class
III/IV Towing3.73 LS 10000 (4536) 0–5255 (0–2384)
4.6L* Class III/IV
Towing3.73/3.73 LS 11600 (5262) 0–6875 (0–3118)
Notes:- For high altitude operation, reduce GCW by 2% per 1,000 ft.
(300 meters) elevation. For definitions of terms used in this table and
instructions on how to calculate your vehicle load, refer toVehicle
loadingin this chapter. Maximum trailer weights shown. The
combined weight of the completed towing vehicle and the loaded
trailer must not exceed the GCWR.
*-When towing maximum loads under high outside temperatures and
on steep grades, the A/C system may cycle on and off to protect the
engine from overheating. This may result in a temporary increase of
interior temperatures.
Towing a trailer over 3,500 lbs. (1,588 kg) requires a weight
distributing hitch.
Preparing to tow
Use the proper equipment for towing a trailer and make sure it is
properly attached to your vehicle. See your dealer or a reliable trailer
dealer if you require assistance.
Hitches
Do not use hitches that clamp onto the vehicle bumper. Use a load
carrying hitch. You must distribute the load in your trailer so that
10–15% of the total weight of the trailer is on the tongue, not to exceed
the maximum tongue loads as stated:
•Class II receiver: 159 kg (350 lbs.)
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Driving
169

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
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Customer Assistance
205

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
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Cleaning
Cleaning
209

PAINT CHIPS
Your dealer has touch-up paint and sprays to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jam) to
your dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),
which is available from your dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Motorcraft Bug and Tar Remover
(ZC-42), available from your dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The high
pressure fluid could penetrate the sealed parts and cause damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
•Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts
that require cleaning and pressure rinse clean.
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Cleaning
210

How fail-safe cooling works
If the engine begins to overheat:
•The engine coolant temperature
gauge will move to the red (hot)
area.
•HIGH TEMP LOW OIL (if
equipped) or CHECK GAUGE (if
equipped) will illuminate.
•TheService engine soonindicator light will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature:
•The engine will completely shut down.
•Steering and braking effort will increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to a service facility as soon as possible to minimize engine
damage.
When fail-safe mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to a service facility.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
Never remove the coolant reservoir cap while the engine is
running or hot.
5. Restart the engine and take your vehicle to a service facility.
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Maintenance and Specifications
231

these additives can cause your vehicle’s emission control system to
deteriorate more rapidly. In Canada, many fuels contain critical fuel
system components.
Do not use fuel containing methanol. It can damage critical fuel system
components.
Repairs to correct the effects of using a fuel for which your vehicle was
not designed may not be covered by your warranty.
Octane recommendations
Do not be concerned if your engine
sometimes knocks lightly. However,
if it knocks heavily under most
driving conditions while you are
using fuel with the recommended
octane rating, see your dealer or a qualified service technician to prevent
any engine damage.
Unleaded Gasoline engines
Your vehicle is designed to use “Regular” unleaded gasoline with an
(R+M)/2 octane rating of 87. We do not recommend the use of gasolines
labeled as “Regular” that are sold with octane ratings of 86 or lower in
high altitude areas.
FFV engine (if equipped)
Your vehicle is designed to use (E85) Fuel Ethanol, “Regular” unleaded
gasoline or any percentage of the two fuels combined.
U.S. government regulations require fuel ethanol dispensing
pumps to have a small, square, orange and black label with the
common abbreviation or the appropriate percentage for that
region. Use of other fuels such as Fuel Methanol may cause
powertrain damage, a loss of vehicle performance, and your
warranty may be invalidated.
Fuel quality
Many of the world’s automakers approved the World-wide Fuel Charter
that recommends gasoline specifications to provide improved
performance and emission control system protection for your vehicle.
Gasolines that meet the World-wide Fuel Charter should be used when
available. Ask your fuel supplier about gasolines that meet the
World-wide Fuel Charter.
It should not be necessary to add any aftermarket products to your fuel
tank if you continue to use high quality fuel of the recommended octane
87(R+M)/2 METHOD
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Maintenance and Specifications
235

Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear one
and one-half (1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction AA A B C
The traction grades, from highest to lowest are AA, A, B, and C. The
grades represent the tire’s ability to stop on wet pavement as measured
under controlled conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor traction
performance.
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not include
acceleration, cornering, hydroplaning or peak traction characteristics.
Temperature A B C
The temperature grades are A (the highest), B and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade C corresponds to a level of performance
which all passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by
law.
The temperature grade for this tire is established for a tire that
is properly inflated and not overloaded. Excessive speed,
underinflation, or excessive loading, either separately or in
combination, can cause heat buildup and possible tire failure.
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Maintenance and Specifications
247

12.Treadwear, Traction and Temperature Grades
•Treadwear:The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled conditions on a
specified government test course. For example, a tire graded 150
would wear one and one-half (1
12) times as well on the government
course as a tire graded 100.
•Traction:The traction grades, from highest to lowest are AA, A, B,
and C. The grades represent the tire’s ability to stop on wet pavement
as measured under controlled conditions on specified government test
surfaces of asphalt and concrete. A tire marked C may have poor
traction performance.
•Temperature:The temperature grades are A (the highest), B and C,
representing the tire’s resistance to the generation of heat and its
ability to dissipate heat when tested under controlled conditions on a
specified indoor laboratory test wheel.
13.Maximum Permissible Inflation Pressure:Tire manufactures
maximum permissible pressure and/or the pressure at which the
maximum load can be carried by the tire. This pressure is normally
higher than the manufacturer’s recommended cold inflation pressure
which can be found on either the tire label or certification label which is
located on the structure by the trailing edge of the driver’s door or the
edge of the driver’s door. The cold inflation pressure should never be set
lower than the recommended pressure on the vehicle label.
The tire suppliers may have additional markings, notes or warnings such
as standard load, radial tubeless, etc.
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Maintenance and Specifications
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