Page 139 of 435
138 Controls in detailControl systemMenus, submenus and functions
Menu1
Standard dis-
play
Menu2
AUDIO
Menu3
Telephone*
Menu4
NAVI
Menu5
Distronic*
Menu6
Trip computer
Menu7
Malfunction
memory
Menu8
Settings
Commands/submenusCall up FSS
Select radio
station
Load phone
book
Activate
route guid-
ance
Call up set-
tings
Fuel consump-
tion statistics af-
ter start
Call up malfunc-
tion messages
Reset to factory
settings
Check tire
pressure*
Select satellite
radio station*
(USA only)
Search for
name in
phone book
Fuel consump-
tion statistics
since the last re-
set
Instrument clus-
ter submenu
Check engine
oil level
Operate CD
player
Select
number last
dialed
Call up range
Lighting sub-
menu
Digital speed-
ometer
Operate
cassette player
Vehicle sub-
menuConvenience
submenu
Page 250 of 435

249 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and press
the trunk lid button for a minimum of
20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonton the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio, tape or
CD) pauses. The optional cellular
phone (if installed) switches off. If you
must use this phone, the vehicle must
be parked. Disconnect the coiled cord
and place the call. The COMAND navi-
gation system (if engaged) will contin-
ue to run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND
unit. A pop-up window will appear in
the COMAND display to indicate that a
Tele Aid call is in progress.
Page 251 of 435

250 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk lid button was pressed for
more than 20 seconds before door un-
lock authorization was received by the
Response Center, you must wait
15 minutes before pressing the trunk
lid button again.