2004 MERCEDES-BENZ ML350 steering

171 Controls in detail
Useful features
You can take and place telephone calls
using the MCS unit.
See separate instruction manual for infor-
mation on how to operate the telephone.
Tele Aid*
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his / her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the MCS (Modular Control Sys-
tem)
1 if road, weather and traffic conditions
permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approx. 44 feet (ap-
proximately 13.5 m) every second.
1Observe all legal requirements
Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning key
in steering lock to position2
(page 33) and the message
TELE
AID – NOT ACTIVATED
will be shown in
the MCS display for approximately
10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).

176 Controls in detailUseful featuresWhen the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the MCS dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the MCS display.

Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and / or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable,


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iWhile the call is connected you can
change to navigation menu by pressing
NAVI button on the MCS unit.
iThe indicator lamp in the Roadside As-
sistance button• remains illumi-
nated in red for approx. ten seconds
during the system self-check after turn-
ing the key in the steering lock to
position2 (together with the SOS but-
ton and the Information button¡).
See system self-check (
page 172)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.

178 Controls in detailUseful featuresFor more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade signals
The Tele Aid system processes calls using
the following priority.


Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The MCS
system operation will resume.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
steering lock to position2 (together
with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 172)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able).
The message
INFO CALL FAILED
ap-
pears in the MCS display.
Information calls can be terminated us-
ing the END button on the MCS.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.

189 Controls in detail
Useful features
Stop watch
Press MODE2 (
page 186) repeat-
edly until the stop watch display ap-
pears in the trip computer display3.
Counting

Press RESET1 (
page 186) to start
counting.Stopping

Press RESET1 again to stop counting.
Resetting

Press and hold RESET1 until the dis-
play shows “0:00”.
Average fuel consumption

Press MODE2 (
page 186) repeat-
edly until the average fuel consumption
display appears in the trip computer
display3.Distance remaining with fuel presently
in tank

Press MODE2 (
page 186) repeat-
edly until the distance remaining dis-
play appears in the trip computer
display3.
iIf CAL
remains in the display, calibration
was not successfully completed. You
have to recalibrate:


Remove the key from the steering
lock.


Start the vehicle and start the cali-
bration procedure described previ-
ously.
We recommend that you have the com-
pass calibrated at a Mercedes-Benz
Light Truck Center.
iWhen the fuel supply drops to reserve
level the display flashes distance re-
maining.

USA only:
The display alternates between FUEL
and distance remaining until
supply is consistently below the re-
serve level. When the fuel supply is
very low [approximately 1.5 gal
(5.5 l)]
FUEL
is displayed
continuously.

193 Operation
Driving instructions
Driving instructions
Drive sensibly – save fuel
Fuel consumption, to a great extent, de-
pends on driving habits and operating con-
ditions.
To save fuel you should:

Keep tires at the recommended infla-
tion pressures


Remove unnecessary loads


Allow engine to warm up under low
load use


Avoid frequent acceleration and decel-
eration


Have all maintenance work performed
at the intervals specified in the Service
Booklet and as required by the FSS.
Contact your authorized
Mercedes-Benz Light Truck Center
Fuel consumption is also increased by driv-
ing in cold weather, in stop-and-go traffic,
on short trips and in hilly country.
Drinking and driving
PedalsPower assistance
Warning!
G
Drinking and driving and / or taking drugs
and driving are a very dangerous combina-
tion. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgement.
The possibility of a serious or even fatal ac-
cident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Warning!
G
Keep driver’s foot area clear at all times. Ob-
jects stored in this area may impair pedal
movement.Warning!
G
With the engine is not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.

198 OperationDriving instructionsTire speed rating
Regardless of the tire speed rating, local
speed limits should be obeyed. Use pru-
dent driving speeds appropriate to prevail-
ing conditions.ML 350
Your vehicle is factory equipped with
“H”-rated tires, which have a speed rating
of 130 mph (210 km / h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km / h).
ML 500
Your vehicle is factory equipped with
“V”-rated tires, which have a speed rating
of 149 mph (240 km / h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km / h).
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever to positionN. Try
to keep the vehicle under control by cor-
rective steering action.
!Avoid spinning of one drive wheel. This
may cause serious damage to the
drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.Warning!
G
Even when permitted by law, never operate
a vehicle at speeds greater than the maxi-
mum speed rating of the tires.
Exceeding the maximum speed for which
tires are rated can lead to sudden tire fail-
ure, causing loss of vehicle control and pos-
sibly resulting in an accident and / or serious
injury and possible death, for you and for
others.
iFor information on speed ratings for
winter tires, see “Winter tires”
(page 230).
iFor information on driving with snow
chains, see “Snow chains”
(page 231).

199 Operation
Driving instructions
Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal brake effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed.
For more information, see "Winter driving"
(
page 230).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
Do not engage the transfer case in position
LOW when driving on ice or packed snow. At
speeds below 18 mph (30 km / h) vehicle
steering is adversely affected by the LOW
RANGE - ABS (
page 77).
Warning!
G
Make sure not to endanger any other road
users when carrying out these braking ma-
neuvers.Warning!
G
If the vehicle becomes stuck in snow, make
sure that snow is kept clear of the exhaust
pipe and from around the vehicle with the
engine running. Otherwise, deadly carbon
monoxide (CO) gases may enter vehicle in-
terior resulting in unconsciousness and
death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the wind.
Warning!
G
The outside temperature indicator is not de-
signed to serve as an ice-warning device and
is therefore unsuitable for that purpose. In-
dicated temperatures just above the freez-
ing point do not guarantee that the road
surface is free of ice.

210 OperationDriving instructions

The vehicle and trailer combination is
heavier, and therefore is limited in ac-
celeration and climbing ability, and re-
quires longer stopping distances.
I t i s m o r e p r o n e t o r e a c t i n g t o s i d e w i n d
gusts, and requires more sensitive
steering input.


If possible, do not brake abruptly, but
rather engage the brake slightly at first
to permit the trailer to activate its
brake. Then increase the braking force.


If the transmission hunts between
gears on inclines, manually shift to a
lower gear (select 4, 3, 2 or 1).
A lower gear and reduction of speed re-
duces the chance of engine overload-
ing and / or overheating.


On very steep inclines, not manageable
with gear selector lever in position1,
switch transfer case to LOW RANGE
mode (
page 125).


When going down a long hill, shift into
a lower gear and use the engine’s brak-
ing effect.
Avoid riding the brakes, thus overheat-
ing the vehicle and trailer brakes.


If the engine coolant rises to an ex-
tremely high temperature (coolant tem-
perature needle approaching the red
zone) when the air conditioning is on,
turn off the air conditioning system.
Engine coolant heat can be additionally
vented by opening the windows,
switching the climate control fan speed
to high and setting the temperature
control to the maximum hot position.


Extreme care must be exercised since
your vehicle with a trailer will require
additional passing distance ahead than
when driving without a trailer.
Because your vehicle and trailer is
longer than your vehicle alone, you will
also need to go much farther ahead of
the passed vehicle before you can re-
turn to your lane.
!If the trailer should begin to sway, re-
duce the vehicle’s speed and use the
brake controller by hand to straighten
out the vehicle and trailer.
In no case should you attempt to
straighten out the tow vehicle and trail-
er by increasing the speed or overstee-
ring and stepping on the brakes.