149 Controls in detail
Differential locks
A few words about differentials and differential locks
When a vehicle negotiates a turn, wheels
on the outside of the curve must travel far-
ther and rotate faster than the inside
wheels. The differential, the operation of a
set of gears that allows the powered
wheels in a vehicle to turn at different
speeds, makes this essential function pos-
sible.
The drawback is that the differential also
sends most of the engine’s power to the
wheel with the least load or strain on it. For
example, if one of a vehicle’s powered
wheels sits on a patch of snow and spins
because there is no traction, all of the en-
gine’s power will go to that wheel because
the power will take the path of least resis-
tance. Meanwhile, the opposite wheel, sit-
ting on dry pavement where it could get
enough grip to start the vehicle moving,
sits idle because it receives no power.The Electronic Traction System (ETS) ad-
dresses this problem and provides for
good control and steering ability by auto-
matically slowing the slipping wheel and
thus increasing the power to the other
non-slipping drive wheels to get the vehicle
moving. The ESP and ETS in this vehicle
feature such intelligent limited-slip differ-
ential technology, ideally suited for
on-road and light off-road driving. Transfer
case position LOW (
page 145) also en-
hances off-road driving capabilities
(
page 213).
More extreme off-road conditions may call
for another solution, engaging a differen-
tial lock or preventing the differential from
operating altogether. As part of its stan-
dard equipment, this vehicle comes with
three differential locks: front, transfer case
(center) and rear. Each can be engaged
simply by pushing dashboard-mounted
buttons in sequential order (center, rear,
front) (
page 150). When the transfer
case (center) differential is locked, half of
the engine’s power is automatically distrib-
uted to the front wheels and half to the rear wheels. When the rear differential is
locked, power going to the rear wheels is
equally distributed, so that both rear
wheels turn at the same speed and torque.
When the front differential is locked, all
four wheels now turn with equal power and
torque. Please be aware that engaging the
differential locks will significantly reduce
the steering ability of the vehicle.
For your safety and the safety of others
and to prevent damage to the vehicle, the
differential locks must not be engaged
when driving on paved roads. It is impor-
tant to understand that during
on-road/paved driving, differentials are
absolutely necessary for providing the es-
sential control and steering ability of the
vehicle. The differential locks, therefore,
must not be engaged when driving on
paved roads and should only be used to
the extent necessary to negotiate off-road
conditions which cannot be handled by the
systems (automatic 4-ETS, the ESP, manu-
al switch position “LOW” of transfer case)
this vehicle comes equipped with.
153 Controls in detail
Good visibility
Activating exterior rear view mirror
parking position
Follow these steps to activate the mirror
parking position so that the passen-
ger-side exterior rear view mirror will be
turned downward to the stored position.
Make sure you stored a parking posi-
tion for the passenger-side exterior
rear view mirror (
page 103).
Make sure the
MIRROR SETTING WHEN
PARKING
function, found under the
CON-
VENIENCE
submenu in the control sys-
tem, is switched to
ON (page 135).
Switch on ignition.
Press button2 for the passenger-side
exterior rear view mirror.
Place the gear selector lever in reverse
gear R.
The passenger-side exterior rear view
mirror will be turned downward to the
stored position.1Driver’s side exterior rear view mirror
button
2Passenger-side exterior rear view mir-
ror button
The exterior rear view mirror returns to its
previously stored driving position:
10 seconds after you put the gear se-
lector lever out of position R
immediately once you exceed a vehicle
speed of approx. 6 mph (10 km/h)
immediately when you press button1
for driver’s side exterior rear view mir-
ror
Headlamp cleaning system
The switch is located to the left of the
steering column.
1Headlamp washer switch
Switch on ignition.
Press switch1.
The headlamps will be cleaned with a
high-pressure water jet.
169 Controls in detail
Driving systems
Driving systems
The driving systems of your vehicle are de-
scribed on the following pages:
Cruise control, with which the vehicle
can maintain a preset speed.
Rear Parking Assist*, with which you
can assist your parking maneuvers.
The BAS, ABS, ESP, 4-ETS and EBB driving
systems are described in the “Safety and
Security” section (
page 74).
Cruise control
Cruise control automatically maintains the
speed you set for your vehicle.
Use of cruise control is recommended for
driving at a constant speed for extended
periods of time. You can set or resume
cruise control at any speed over 20 mph
(30 km/h).
The cruise control function is operated by
means of the cruise control lever.
The cruise control lever is the uppermost
lever found on the left-hand side of the
steering column (
page 23).
iThe cruise control should not be acti-
vated during-off road driving.
Warning!
G
Cruise control is a convenience system de-
signed to assist the driver during vehicle op-
eration. The driver is and must always
remain responsible for the vehicle speed
and for safe brake operation.
Only use cruise control if the road, traffic
and weather conditions make it advisable to
travel at a steady speed.
The use of cruise control can be danger-
ous on winding roads or in heavy traffic
because conditions do not allow safe
driving at a steady speed.
The use of cruise control can be danger-
ous on slippery roads. Rapid changes in
tire traction can result in wheel spin and
loss of control.
Deactivate cruise control when driving
in fog.
The “Resume” function should only be oper-
ated if the driver is fully aware of the previ-
ously set speed and wishes to resume this
particular preset speed.
189 Controls in detail
Useful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Light Truck Center
for information on the installation of an ap-
proved external antenna. Refer to the radio
transmitter operation instructions regard-
ing use of an external antenna.You can take and place telephone calls us-
ing theí andì buttons on the
steering wheel. Use the control system for
performing other telephone functions
(
page 137).
See separate instruction manual for infor-
mation on how to operate the telephone.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road, traf-
fic and weather conditions permit. Some ju-
risdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND (Cockpit Man-
agement and Data System)
1 if road, traffic
and weather conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approx. 44 feet (ap-
proximately 13.5 m) every second.
1Observe all legal requirements
Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
190 Controls in detailUseful featuresTele Aid The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance and
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
( U S A o n l y ) , y o u w i l l h a v e a c c e s s t o a c c o u n t
information, remote door unlock, profile
and more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning
SmartKey in starter switch to
position2 and the message
TELE AID
EMERG. CALL – NOT ACTIVATED
will be
shown in the multifunction display for
approx. 10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
194 Controls in detailUseful featuressystem mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.Information button¡
Located below the center armrest cover is
the Information button¡.
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
iThe indicator lamp in the Roadside As-
sistance button• remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the SmartKey in the starter switch
to position2 (together with the SOS
button and the Information
button¡).
See system self-check (
page 191)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
TELE-DIAGNOSIS –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the ìbutton on the
multifunction steering wheel.
195 Controls in detail
Useful features
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Light
Truck Center or Mercedes-Benz USA prod-
ucts and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. ten seconds during the sys-
tem self-check after turning SmartKey
in the starter switch to position2 (to-
gether with the SOS button and the
Roadside Assistance button•).
See system self-check (
page 191)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the ìbutton on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
196 Controls in detailUseful featuresUpgrade Signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. The display
in the instrument cluster is available for
use and spoken commands are only
available by pressing the RPT button on
the COMAND unit. A pop-up window
will appear in the COMAND display to
indicate that a Tele Aid call is in
progress.