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189 Controls in detail
Useful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Light Truck Center
for information on the installation of an ap-
proved external antenna. Refer to the radio
transmitter operation instructions regard-
ing use of an external antenna.You can take and place telephone calls us-
ing theí andì buttons on the
steering wheel. Use the control system for
performing other telephone functions
(
page 137).
See separate instruction manual for infor-
mation on how to operate the telephone.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road, traf-
fic and weather conditions permit. Some ju-
risdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND (Cockpit Man-
agement and Data System)
1 if road, traffic
and weather conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approx. 44 feet (ap-
proximately 13.5 m) every second.
1Observe all legal requirements
Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
Page 196 of 376

196 Controls in detailUseful featuresUpgrade Signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. The display
in the instrument cluster is available for
use and spoken commands are only
available by pressing the RPT button on
the COMAND unit. A pop-up window
will appear in the COMAND display to
indicate that a Tele Aid call is in
progress.
Page 201 of 376

201 Controls in detail
Useful features
Exact location and color of the button
m a y v a r y b y g a r a g e d o o r o p e n e r b r a n d .
Depending on manufacturer, the “train-
ing” button may also be referred to as
“learn”or “smart” button. If there is dif-
ficulty locating the transmitting button,
refer to the garage door opener opera-
tor’s manual.
Step 9:
Press “training” button on the garage
door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the follow-
ing step.
Step 10:
Firmly press, hold for two seconds and
release the programmed integrated
signal transmitter button (2, 3
or4).
Step 11:
Press, hold for two seconds and re-
lease same button a second time to
complete the training process.Some garage door openers (or other rolling
code equipped devices) may require you to
perform this procedure a third time to
complete the training.
Step 12:
Confirm the garage door operation by
pressing the programmed integrated
signal transmitter button (2, 3
or4).
Step 13:
To program the remaining two buttons,
repeat the steps above starting with
step 3.
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the inte-
grated signal transmitter to pick up the sig-
nal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner. If you live in Canada or if you are having dif-
ficulties programming a gate operator (re-
gardless of where you live) by using the
programming procedures, replace step 4
with the following:
Step 4:
Continue to press and hold the inte-
grated signal transmitter button (2,
3 or4) while you press and re-press
(“cycle”) your hand-held remote con-
trol transmitter6 every two seconds
until the frequency signal has bee-
learned. Upon successful training, the
indicator lamp1 will flash slowly and
then rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete.