2004 MERCEDES-BENZ G500 ECO mode

192 Controls in detailUseful featuresmultifunction display. All information rele-
vant to the emergency, such as the loca-
tion of the vehicle (determined by the GPS
satellite location system), vehicle model,
identification number and color are gener-
ated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.The Tele Aid system is available if:


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.

193 Controls in detail
Useful features
Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover opens.

Press SOS button2 briefly.
The indicator lamp in SOS button2
flashes until the emergency call is con-
cluded.

Wait for a voice connection to the Re-
sponse Center.

Close the cover1 after the emergen-
cy call is concluded.Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.

Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
TELE-DIAGNO-
SIS – CONNECTING CALL will appear in
the multifunction display.
When the connection is established, the
message
TELE-DIAGNOSIS –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

194 Controls in detailUseful featuressystem mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.Information button¡
Located below the center armrest cover is
the Information button¡.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
iThe indicator lamp in the Roadside As-
sistance button• remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the SmartKey in the starter switch
to position2 (together with the SOS
button and the Information
button¡).
See system self-check (
page 191)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
TELE-DIAGNOSIS –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the ìbutton on the
multifunction steering wheel.


196 Controls in detailUseful featuresUpgrade Signals
The Tele Aid system processes calls using
the following priority.

Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. The display
in the instrument cluster is available for
use and spoken commands are only
available by pressing the RPT button on
the COMAND unit. A pop-up window
will appear in the COMAND display to
indicate that a Tele Aid call is in
progress.

208 OperationDriving instructionsPower assistanceBrakesTo help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.If the parking brake is released and the
brake warning lamp in the instrument clus-
ter stays on and there is no audible warn-
ing (EBB), the brake fluid level in the
reservoir is too low.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the res-
ervoir.
Have the brake system inspected immedi-
ately. Contact an authorized
Mercedes-Benz Light Truck Center.
All checks and service work on the brake
system should be carried out by by quali-
fied technicians only. Contact an autho-
rized Mercedes-Benz Light Truck Center.
Install only brake pads and brake fluid
recommended by Mercedes-Benz.Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components
or salty road conditions, the first braking ac-
tion may be somewhat reduced and in-
creased pedal pressure may be necessary to
obtain expected braking effect. Maintain a
safe distance from vehicles in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Be very careful not to endanger other
road users when you apply the brakes.
Refer to the description of the Brake
Assist System (BAS) (
page 76).

215 Operation
Driving instructions
Checklist before off-road driving
Engine oil level

Check the engine oil level
(page 229). The display
ENGINE OIL
LEVEL - OK
must appear in the multi-
function display.
Only then can the vehicle obtain a trou-
ble-free oil supply, even on steep gradi-
ents.
Tires


Check the tread depth and maintain
specified tire pressure (see tire pres-
sure label inside the fuel filler flap).


Check tires for possible damage and
remove foreign objects.


Replace missing valve caps.
iWhenever driving in off-road mode, we
recommend:

Keeping doors, tailgate, windows
and sliding/pop-up roof closed.


Switching cruise control off.
!Observe the following during off-road
driving:

Adjust vehicle speed to condition of
terrain. The more uneven, rutty and
steeper the terrain, the lower the
speed should be. Drive through wa-
ter slowly at an even speed, avoid-
ing a bow wave.


Be especially careful when driving
in unknown territory. It may be nec-
essary to get out of the vehicle and
scout the path you intend to take.


Watch out for obstacles, such as
rocks, holes, tree stumps and ruts.


Avoid excessive engine
speeds – drive at moderate engine
speeds (max. 3000 rpm).


Before driving through water, deter-
mine its depth.


Do not stop vehicle while immersed
in water, and do not shut off the en-
gine.


In sandy soil, drive at a steady
speed as allowed by conditions.
This helps overcome the vehicle
rolling resistance and reduces the
likelihood of the vehicle sinking into
the ground.


Do not initiate jumps with the vehi-
cle. It interrupts the forward mo-
mentum of the vehicle.


Always drive on slopes with the en-
gine running and the vehicle in
gear.


Inspect the vehicle for possible
damage after each off-road trip.

236 OperationTires and wheels
Tires and wheelsSee your authorized Mercedes-Benz Light
Truck Center for information on tested and
recommended rims and tires for summer
and winter operation. They can also offer
advice concerning tire service and pur-
chase.
Retreaded tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on
retreads. Mercedes-Benz can therefore
not assure the operating safety of the vehi-
cle when such tires are used.
Important guidelines

Use only sets of tires and rims of the
same type and make.


Tires must be of the correct size for the
rim.


Break in new tires for approximately
60 miles (100 km) at moderate
speeds.


Regularly check the tires and rims for
damage. Dented or bent rims can
cause tire pressure loss and damage to
the tire beads.


If vehicle is heavily loaded, check tire
pressure and correct as required.


Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths under
1⁄8in (3 mm).


When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!
G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. See your authorized
Mercedes-Benz Light Truck Center for fur-
ther information. If incorrectly sized rims
and tires are mounted:

The wheel brakes or suspension compo-
nents can be damaged.


The correct operating clearance of the
wheels and the tires are no longer guar-
anteed.
Warning!
G
Do not mix different tire construction types
(i.e. radial, bias, bias-belted) on your vehicle
because handling may be adversely affected
and may result in loss of control.Warning!
G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, use only genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can re-
sult in the bolts loosening and possibly an
accident.

242 OperationMaintenance
MaintenanceWe strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Light Truck Center, in ac-
cordance with the Service Booklet at the
times called for by the FSS (Flexible Ser-
vice System).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):SERVICE A IN XX DAYS
SERVICE A IN XX MILES (KM)
SERVICE A DUE NOW!
The type of service due is indicated in the
speedometer display field:
9Minor service (A)
½Major service (B)Clearing the service indicator
The service indicator is automatically
cleared


after 10 seconds when you switch on
the ignition or when reaching the ser-
vice threshold while driving


after 30 seconds, once the suggested
service term has passed
You can also clear it yourself.

Press the reset button on the instru-
ment cluster (
page 25).
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:SERVICE A EXCEEDED BY XX DAYS
SERVICE A EXCEEDED BY XX MILES (KM)An accoustic signal will sound.
The Mercedes-Benz Light Truck Center will
reset the service indicator following a com-
pleted service.
iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short-distance trips will
lengthen the interval between services.