156 Controls in detailControl systemAnswering a call
When your telephone is ready to receive
calls, you can answer a call at any time. In
the display you will then see the message:
Press buttons.
You have answered the call. In the dis-
play you see the length of the call.Ending a call
Press buttont.
You have ended the call. In the display
you will again see the standby mes-
sage.
Dialing a number from the phone book
If your telephone is ready to receive calls,
you may select and dial a number from the
phone book at any time.
Press buttonÿ orè repeatedly
until you see the
Tel
menu in the dis-
play.
Press buttonj ork.
The control system reads the phone
book which is stored in the telephone.
This may take up to 30 seconds. In the
display you will see the message Please wait
.
When the message
Please wait
disap-
pears, the phone book has been load-
ed.
Press buttonj ork repeatedly
until the desired name appears in the
display.
The stored names are displayed in as-
cending or descending alphabetical or-
der.
Press buttons.
The system dials the selected phone
number.
If the connection is successful, the
name of the party you called and
the duration of the call will appear
in the display.
iIf you do not wish to accept a call,
press buttont.
iIf you press and holdj ork for
longer than one second, the system
scrolls rapidly through the list of names
until you release the button again.
Cancel the quick search mode by
pressingt.
157 Controls in detail
Control system
If no connection is made, the con-
trol system stores the dialed num-
ber in the redial memory.
Redialing
The control system stores the most recent-
ly dialed phone numbers. This eliminates
the need to search through your entire
phone book.
Press buttonÿ orè repeatedly
until you see the
Tel
menu in the dis-
play.
Press buttons.
In the display you see the first number
in the redial memory.
Press buttonj ork repeatedly
until the desired name appears in the
display.
Press buttons.
The control system dials the selected
phone number.
163 Controls in detail
Automatic transmission
The steering wheel gearshift buttons are
located to the left and right of the steering
wheel.
1Left button: downshift
2Right button: upshiftDownshifting
Press button1 on the left side of the
steering wheel.
The gear range is limited when you are not
driving in the manual program mode
(
page 160).
When driving in the manual program mode
(page 165), the transmission will shift
from the current gear to the next lower
gear (
page 166).Upshifting
Press button2 on the right side of the
steering wheel.
The gear range is extended when you are
not driving in the manual program mode
(
page 160).
When driving in the manual program mode
(page 165), the transmission will shift
from the current gear to the next higher
gear (
page 166).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced
vehicle control. Your vehicle’s ABS will not
prevent this type of loss of control.iYou cannot shift with the steering
wheel gearshift buttons when the gear
selector lever is in positionP,N orR.
iYou cannot shift with the steering
wheel gearshift buttons when the gear
selector lever is in positionP,N orR.
250 Controls in detailUseful featuresYou can take and place telephone calls us-
ing thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 129).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid* The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside Assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning the
SmartKey in starter switch to
position2, or pressing the
KEYLESS-GO* start/stop button twice
to position2. The message
Tele Aid –
not activated
will be shown in the
multifunction display for approximately
10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
256 Controls in detailUseful features
Upgrade signals
The Tele Aid system processes calls using
the following priority:
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The
COMAND system operation will resume.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your authorized Mercedes-Benz Center
and have the system checked or con-
tact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttont on the multifunc-
tion steering wheel.
258 Controls in detailUseful featuresStolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
123Signal transmitter key
4Indicator lamp
5Hand-held transmitter button
6Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate op-
erator, make sure that people and objects
are out of the way of the device to prevent
potential harm or damage.
When programming a garage door opener,
the door moves up or down. When program-
ming a gate operator, the gate opens or
closes.
Do not use the integrated remote control
with any garage door opener that lacks safe-
ty stop and reverse features as required by
U.S. federal safety standards (this includes
any garage door opener model manufac-
tured before April 1, 1982). A garage door
that cannot detect an object - signaling the
door to stop and reverse - does not meet
current U.S. federal safety standards.
259 Controls in detail
Useful features
Programming or reprogramming the in-
tegrated remote control
Step 1:
Switch on ignition.
Step 2:
If you have previously programmed an
integrated signal transmitter button
and wish to retain its programming,
proceed to step 3. Otherwise, press
and hold the two outer signal transmit-
ter buttons1 and3 and release
them only when the indicator light be-
gins to flash after approximately 20
seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory. If you later wish to program a
second and/or third hand-held trans-
mitter to the remaining two signal
transmitter buttons, do not repeat this
step and begin directly with step 3.
iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
iFor operation in the USA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
260 Controls in detailUseful featuresStep 3:
Hold the end of the hand-held remote
control transmitter6 of the device
you wish to train approximately 2 to
5 in (5 to12 cm) away from the surface
of the integrated remote control locat-
ed on the interior rear view mirror,
keeping the indicator lamp4 in view.
Step 4:
Using both hands, simultaneously
press the hand-held transmitter
button5 and the desired integrated
signal transmitter button (1, 2
or3). Do not release the buttons until
completing step 5.
The indicator lamp4 on the integrat-
ed remote control will flash, first slowly
and then rapidly.Step 5:
When the indicator lamp4 flashes
rapidly, release both buttons.
Step 6:
Press and hold the just-trained inte-
grated signal transmitter button and
observe the indicator lamp4.
If the indicator lamp4 stays on con-
stantly, programming is complete and
your device should activate when the
integrated signal transmitter button is
pressed and released.Step 7:
To program the remaining two buttons,
repeat the steps above starting with
step 3.
iThe indicator lamp4 flashes the first
time the signal transmitter button is
programmed. If this button has already
been programmed, the indicator lamp
will only start flashing after 20 sec-
onds.
iIf the indicator lamp4 blinks rapidly
for about two seconds and then turns
to a constant light, continue with pro-
gramming steps 8 through 12 as your
garage door opener may be equipped
with the “rolling code” feature.