256 Controls in detailUseful features
Upgrade signals
The Tele Aid system processes calls using
the following priority:
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The
COMAND system operation will resume.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your authorized Mercedes-Benz Center
and have the system checked or con-
tact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttont on the multifunc-
tion steering wheel.
299 Operation
Maintenance
The
SERVICE MENU
appears in the multi-
function display.
Select the
CONFIRMATION
menu with the
+ or - button.
Press the ÿ button.
The service indicator now displays the CONFIRMATION
menu.
The selection marker is on
CONFIRM
.
Press the ÿ button.
The service indicator now displays the CONFIRM
menu.The selection maker is on
STANDARD
OIL
.
Press the ÿ button.
The words
SERVICE CONFIRMED
appear
in the multifunction display.
The service indicator is reset.
Press theè button on the multi-
function steering wheel until the stan-
dard display appears in the
multifunction display.FSS PLUS now recalculates the values.
You cannot call up the service display or
the service menu during this time.
iIf the service indicator was inadvertent-
ly reset, have an authorized
Mercedes-Benz Center correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing proper service as
called for by the FSS PLUS will cause
the FSS PLUS to incorrectly determine
the next service interval which will re-
sult in engine damage not covered by
the Mercedes-Benz Limited Warranty.
