2004 MERCEDES-BENZ E500 keyless

250 Controls in detailUseful featuresYou can take and place telephone calls us-
ing thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 129).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid* The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:


automatic and manual emergency


roadside Assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning the
SmartKey in starter switch to
position2, or pressing the
KEYLESS-GO* start/stop button twice
to position2. The message
Tele Aid –
not activated
will be shown in the
multifunction display for approximately
10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).


270 OperationDriving instructionsDriving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.
When starting off on a slippery surface, do
not allow a drive wheel to spin for an ex-
tended period with the ESP switched off.
Doing so may cause serious damage to the
drive train which is not covered by the
Mercedes-Benz Limited Warranty.
Parking
Tires
!Simultaneously depressing the acceler-
ator pedal and applying the brake re-
duces engine performance and causes
premature brake and drivetrain wear.
!Set the parking brake whenever park-
ing or leaving the vehicle. In addition,
move gear selector lever to position P.
When parking on hills, always set the
parking brake and turn front wheel
against road curb.Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before turning off
the engine and leaving the vehicle always:

Keep right foot on brake pedal.


Firmly depress parking brake pedal.


Move the selector lever to positionP.


Slowly release brake pedal.


When parked on an incline, turn front
wheel towards the road curb.


Turn the SmartKey to starter switch
position0 and remove, or press
KEYLESS-GO* start/stop button (vehi-
cles with KEYLESS-GO*).


Take the SmartKey or the SmartKey with
KEYLESS-GO* with you and lock vehicle
when leaving.
Warning!
G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
ti o n t o an a r ea wh ic h is a s a fe d is ta n c e fr o m
the road.

278 OperationAt the gas station
At the gas stationThe fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the SmartKey or the SmartKey with
KEYLESS-GO* automatically locks/un-
locks the fuel filler flap.

Turn the engine off

by turning the SmartKey to
position0. Remove the SmartKey
from the starter switch.


by pressing the KEYLESS-GO*
start/stop button. Open the driv-
er’s door (with the driver’s door
open, starter switch is now in
position0, same as SmartKey re-
moved from starter switch).

Open the fuel filler flap by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.

Turn the fuel cap to the left and hold on
to it until possible pressure is released.

Take off the cap and set it in the recess
on the fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.

Only fill your tank until the filler nozzle
unit cuts out – do not top up or over-
fill.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious inju-
ry. Whenever you are around gasoline, avoid
inhaling fumes and skin contact, extinguish
all smoking materials. Never allow sparks,
flame or smoking materials near gasoline!

283 Operation
Engine compartment
Checking engine oil level
When checking the oil level the vehicle
must

be parked on level ground


be at normal operating temperature


have been stationary for at least five
minutes with the engine turned off
To check the engine oil level via the multi-
function display, do the following:

Turn the SmartKey in the starter switch
to position2 or press the KEYLESS-GO
start/stop button* twice.
The standard display (
page 134) should
appear in the multifunction display.

Press button k or j, on the
steering wheel until the following
message is seen in the multifunction
display:Engine oil level - Measuring now!
Measurement correct only if veh.
level
One of the following messages will
subsequently appear in the indicator:

Engine oil level ok


Add 1.0 qt. to reach max. oil
level!(Canada:
1.0 liter
)


Add 1.5 qts. to reach max. oil
level!(Canada:
1.5 liters
)


Add 2.0 qts. to reach max. oil
level!(Canada: 2
.0 liters
)

If necessary, add engine oil.
For adding engine oil see (
page 284).
More information on engine oil can be
found in the “Technical data” section
(
page 400) and (
page 403).
Other display messages
If the SmartKey or KEYLESS-GO start/stop
button* is not in position 2, the following
message will appear:
Turn on ignition
to see engine oil level!
Switch on the ignition.
If you see the message:
Observe waiting period
iIf you want to interrupt the checking
procedure, press thek orj
button on the multifunction steering
wheel.

303 Operation
Vehicle care
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at your authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at your
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care prod-
ucts.
Additional information can be found in the
booklet “Vehicle Care Guide”.Power washer
When using a power washer for cleaning
the vehicle, always observe the manufac-
turer’s operating instructions.Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not“bead up”, normally
every three to five months, depending on
climate and washing detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up Stick
for quick and provisional repairs of minor
paint damage (i.e. chips from stones, vehi-
cle doors, etc.).
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked. !Never use a round nozzle to
power-wash tires. The intense jet of
water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.

304 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax should be applied to the engine
compartment after every engine cleaning.
Before applying, all control linkage bush-
ings and joints should be lubricated. The
poly-V-belt and all pulleys should be pro-
tected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Use only a mild car wash
detergent, such as Mercedes-Benz ap-
proved Car Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently. Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in out-
side mirrors prior to running the vehicle
through an automatic car wash to prevent
damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the undercarriage, do not
forget to clean the inner sides of the
wheels.Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked.

318 Practical hintsWhat to do if …Messages in the display
The control system shows warning and
malfunction messages in the multifunction
display.
Certain warning and malfunction messag-
es are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in
this Operator’s Manual.
Selecting the malfunction memory menu in
the control system (
page 129) displays
both cleared and uncleared messages.
High-priority messages appear in the mul-
tifunction display in red color.
Certain messages of high priority cannot
be cleared from the multifunction display
using the reset button.Other messages of high priority and mes-
sages of less immediate priority can be
cleared from the multifunction display us-
ing the reset button (
page 22) and are
then stored in the malfunction message
memory (
page 137).
On the pages that follow, you will find a
compilation of the most important warning
and malfunction messages that may ap-
pe ar i n the di spl ay . High pr iori ty m es sa ge s
appear on a red background.
Warning!
G
All categories of messages contain impor-
tant information which should be taken note
of and, where a malfunction is indicated, ad-
dressed as soon as possible at an autho-
rized Mercedes-Benz Center.
Failure to repair condition noted may cause
damage not covered by the Mercedes-Benz
Limited Warranty, or result in property dam-
age or personal injury.
Warning!
G
No messages will be displayed if either the
instrument cluster or the multifunction dis-
play is inoperative.
Contact your nearest authorized
Mercedes-Benz Center.iTurning the SmartKey in the starter
switch to position2, or pressing the
KEYLESS-GO* start / stop button twice
to position2 causes all lamps as well
as the multifunction display to come
on. Ensure that they are all in working
order before starting your journey.

323 Practical hints
What to do if …
Display
Display message
Possible cause
Possible solution
ESP
not available!
See Operator’s Manual
The ESP is deactivated because of a
malfunction or interrupted power
supply.
The SBC brake system is still func-
tioning normally.

Synchronize the ESP. With the vehicle sta-
tionary, turn the steering wheel completely
to the left and then to the right to synchro-
nize the ESP.
If the ESP message does not go out:

Continue driving with added caution.

Visit an authorized Mercedes-Benz Center
as soon as possible.
Failure to follow these instructions increases
the risk of accident.
P
Gear selector lever in P
You have turned off the engine with
the KEYLESS-GO* start / stop but-
ton* and opened the driver’s door.

Place the gear selector lever in positionP.
P/N
Shift to N or P
You have attempted to start the en-
gine with the KEYLESS-GO*
start/stop button while the gear se-
lector lever was in positionR orD.

Place the gear selector lever in positionP or
N.