250 Controls in detailUseful featuresYou can take and place telephone calls us-
ing thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 129).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid* The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside Assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning the
SmartKey in starter switch to
position2, or pressing the
KEYLESS-GO* start/stop button twice
to position2. The message
Tele Aid –
not activated
will be shown in the
multifunction display for approximately
10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
295 Operation
Winter driving
Winter driving
Before the onset of winter, have your vehi-
cle winterized at an authorized
Mercedes-Benz Center. This service in-
cludes:
Check of anticorrosion and antifreeze
concentration.
Addition of cleaning concentrate to the
water of the windshield and headlamp
cleaning system. Add MB Concentrate
“S” to a premixed windshield washer
solvent / antifreeze which is formulated
for temperatures below freezing point
(page 406).
Battery test. Battery capacity drops
with decreasing ambient temperature.
A well charged battery helps to ensure
that the engine can be started and the
SBC brake system will be fully opera-
tional, even at low ambient tempera-
tures.
Tire change. Mercedes-Benz recom-
mends M+S rated radial-ply tires with a
minimum tread depth of approximately 1/6 in (4 mm) on all four wheels for the
winter season.
Winter tires
Always use winter tires at temperatures
below 45°F (7°C) and whenever wintry
road conditions prevail. Use of winter tires
is the only way to achieve the maximum ef-
fectiveness of the ABS, ESP and 4MATIC in
winter operation.
For safe handling, ensure that all mounted
winter tires are of the same make and have
the same tread design.Always observe the speed rating of the
winter tires installed on your vehicle. If the
maximum speed for which your tires are
rated is below the speed rating of your ve-
hicle, you must place a notice to this effect
where it will be seen by the driver. Such no-
tices are available at your tire dealer or any
authorized Mercedes-Benz Center.Warning!
G
Winter tires with a tread depth of less than 1/6in (4 mm) must be replaced. They are no
longer suitable for winter operation.
Warning!
G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Center.
310 Practical hintsWhat to do if …
What to do if …Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to
come on during the bulb self-check when turning the SmartKey in the starter switch
to position2, have it checked and replaced
if necessary.Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction
warning lamp comes on while
driving.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP are also
switched off (see messages in display).
The SBC brake system is still functioning nor-
mally but without the ABS available.
If the ABS control unit is malfunctioning, oth-
er systems such as the Parktronic system*,
Distronic*, or the automatic transmission
may also be malfunctioning.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accident.
Read and observe messages in the
display (
page 318).
The charging voltage has fallen below
10 volts. The ABS has switched off.
When the voltage is above this value
again, the ABS is operational again.
If necessary, have the generator and
battery checked.
346 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Possible solution
L
Tele Aid defective
Visit workshop!
One or more main functions of the Tele
Aid system are malfunctioning.
Have the Tele Aid system checked by
an authorized Mercedes-Benz Center.
Tele Aid battery
Visit workshop!
The emergency power battery for the Tele
Aid system is malfunctioning. If the vehi-
cle battery is also dead, Tele Aid will not
be operational.
Have the Tele Aid system checked by
an authorized Mercedes-Benz Center.
1
Restraint system
malfunction
Visit workshop!
The system is malfunctioning.
Drive with added caution to the near-
est authorized Mercedes-Benz Cen-
ter.
t
Function
Not available!
This display appears if button t or
s on the multifunction steering wheel
is pressed and the vehicle is not equipped
with a telephone.
Warning!
G
In the event a malfunction of the SRS is indi-
cated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend
that you visit an authorized Mercedes-Benz
Center immediately to have the system
checked; otherwise the SRS may not be ac-
tivated when needed in an accident, which
could result in serious or fatal injury, or it
might deploy unexpectedly and unnecessar-
ily which could also result in injury.
355 Practical hints
Unlocking / locking in an emergency
Changing batteries in the SmartKey/ SmartKey with KEYLESS-GO*
If the batteries in the SmartKey are dis-
charged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an autho-
rized Mercedes-Benz Center.
Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.SmartKey
1Mechanical key
2Battery compartment
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Remove mechanical key1
(page 353).
Insert the mechanical key in side open-
ing and push gray slide.
The battery compartment is unlatched.
Pull the battery compartment out of the
SmartKey housing in direction of ar-
row.
Remove the batteries.
3Battery
4Contact spring
Warning!
G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help
immediately.
iWhen changing batteries, always re-
place both batteries.
The required replacement batteries are
available at any Mercedes-Benz
Center.
375 Practical hints
Batteries
Batteries
Your vehicle is equipped with two batter-
ies:
Main battery (battery for starter and
electrical consumers; located in the
trunk).
Auxiliary battery (back-up battery; sta-
bilizes the electrical system if the main
battery is discharged; located in the en-
gine compartment)
The main battery is in the trunk under the
luggage box. Remove the luggage box
(
page 351).
Vehicles with spare wheel1Negative terminal
2Positive terminal
iE55 AMG:
The main battery is located inside the
trunk area at the top instead of to the
right. Warning!
G
Jump starting must only be done using the
main battery in the trunk.
Warning!
G
Failure to follow these instructions can re-
sult in severe injury or death.
Observe all safety instructions and precau-
tions when handling automotive batteries
(page 287).
Never lean over batteries while connecting,
you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
376 Practical hintsBatteries
Disconnecting the battery
Depress parking brake firmly or move
gear selector lever to positionP.
Turn off all electrical consumers.
Remove SmartKey from starter switch.
Vehicles with KEYLESS-GO*:
Press the start / stop button until
the engine shuts off.
Open the driver’s door.
Open the trunk.
!Never loosen or detach battery termi-
nal clamps while the engine is running
or the SmartKey is in the starter switch.
Otherwise the alternator and other
electronic components could be se-
verely damaged.
Have the battery checked regularly by
an authorized Mercedes-Benz Center.
Refer to Service Booklet for mainte-
nance intervals or contact your autho-
rized Mercedes-Benz Center for further
information.Warning!
G
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof battery only to avoid the risk
of acid burns in the event of an accident.
Warning!
G
The SBC brake system requires electrical
power to operate.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its emer-
gency operation mode. The same applies if
battery is disconnected. To brake, the driver
must then apply significantly greater brake
pedal pressure and depress the pedal much
further to obtain the expected braking ef-
fect. If necessary, apply full pressure to the
brake pedal. Brakes may only be applied to
the front wheels. Stopping distance is in-
creased! Adjust your driving style according-
ly. For more information, refer to “SBC brake
system” (
page 79).
Warning!
G
With a disconnected battery
you will no longer be able to turn the
SmartKey in the starter switch and
pressing the KEYLESS-GO* start/stop
button on the gear selector lever will
have no effect
the gear selector lever will remain
locked in positionP
377 Practical hints
Batteries
Remove the luggage box (
page 351).
Disconnect battery negative lead1.
Remove cover2 from the positive ter-
minal.
Disconnect the battery positive lead.
Removing the battery
Remove the screw-nuts securing the
battery.
Remove the battery bracket.
Take out the battery.
Charging and reinstalling the battery
Charge battery in accordance with the
instructions of the battery charger
manufacturer.
Reinstall the charged battery. Follow
the previously described steps in re-
verse order.
Reconnecting the battery
Turn off all electrical consumers.
Connect the positive lead and fasten its
cover.
Connect the negative lead.
Install the luggage box (
page 351).Batteries contain materials that can harm
the environment if disposed of improperly.
Large 12 volt storage batteries contain
lead. Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
Warning!
G
Never charge a battery while still installed in
the vehicle. Gases may escape during charg-
ing and cause explosions that may result in
paint damage, corrosion or personal injury.
!Never invert the terminal connections!!The battery, its filler caps and the vent
tube must always be securely installed
when the vehicle is in operation.
iThe following procedures must be car-
ried out following any interruption of
battery power (e.g. due to reconnec-
tion):
Set the clock (
page 143)
(see COMAND operator’s manual).
Resynchronize the side windows
(page 200).
Resynchronize the sliding / pop-up
roof* (
page 204) or the panora-
ma sliding / pop-up roof*
(
page 209).