218 Controls in detailDriving systemsParktronic malfunction
There is a malfunction in the Parktronic
system if the red segments of the Park-
tronic warning indicator come on and a
warning sounds. The Parktronic system
will switch itself off after 30 seconds and
the indicator lamp on the Parktronic switch
comes on.
Have the Parktronic system checked
by an authorized Mercedes-Benz Cen-
ter as soon as possible.If only the red segments of the Parktronic
warning indicator come on and no warning
sounds, then the sensors of the Parktronic
system are dirty or malfunctioning. Mal-
function may also be caused by interfer-
ence from other radio or ultrasonic signals.
The Parktronic system will switch itself off
after 20 seconds.
Clean Parktronic system sensors
(page 287).
Switch on ignition.
or
Check Parktronic operation at another
location to rule out interference from
outside radio or ultrasonic signals.
228 Controls in detailUseful featuresCigarette lighter
1Cigarette lighter
Make sure the ignition is switched on.
All the lamps in the instrument cluster
should come on.
Push in cigarette lighter1.
The lighter will pop out automatically
when hot.
Heated steering wheel*
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk with the heated steering wheel
switch is on the lower left-hand side of the
steering wheel.
1Switching on
2Indicator lamp
3Switching off
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
SmartKey with KEYLESS-GO* with you and
lock your vehicle. Do not leave children un-
attended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and / or serious personal injury.iThe lighter socket can be used to ac-
commodate electrical accessories up
to a maximum 85 W.
229 Controls in detail
Useful features
Switching on
Switch on ignition.
All the lamps in the instrument cluster
should come on.
Turn switch at the tip of stalk in direc-
tion of arrow1.
The steering wheel is heated. Indicator
lamp2 comes on.
Switching off
Turn switch at the tip of stalk in direc-
tion of arrow3.
The steering wheel heating is turned
off. Indicator lamp2 goes out.
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operation instructions regarding use
of an external antenna.
iThe steering wheel heating does not
turn off automatically.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and / or serious
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his / her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND (Cockpit Man-
agement and Data System)
1 if road, weather
and traffic conditions permit.
1Observe all legal requirements.
231 Controls in detail
Useful features
Shortly after the completion of your Tele
Aid acquaintance Call, you will receive a
user ID and password via first call mail. By
visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access
to account information, remote door un-
lock, and more.System self-check
Initially, after turning the ignition on, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on). The
message
TELE AID – DRIVE TO WORKSHOP!
appears for approximately ten seconds in
the multifunction display.
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button do not come on dur-
ing the system self-check, or if any of these
indicators remain illuminated continuously
in red and/or the message
TELE AID -
DRIVE TO WORKSHOP!
is displayed in the
multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
234 Controls in detailUseful featuresRoadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
Press and hold the button • (for
longer than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and / or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and real
time vehicle data.iThe indicator lamp on the Roadside As-
sistance button• remains illumi-
nated in red for approximately
ten seconds during the system
self-check after turning the ignition on
(together with the SOS button and the
Information button¡).
236 Controls in detailUseful features
Upgrade Signals
The Tele Aid system processes calls using
the following priority:
Automatic emergency – First priority
Manual emergency – Second priority
Roadside Assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The
COMAND system operation will resume.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after turning the
ignition on (together with the SOS but-
ton and the Roadside Assistance
button•).
See System self-check (
page 231)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel.!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit an
authorized Mercedes-Benz Center and
have the system checked or contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
240 Controls in detailUseful features
Programming or reprogramming the in-
tegrated remote control
Step 1:
Switch on ignition.
Step 2:
If you have previously programmed an
integrated signal transmitter button
and wish to retain its programming,
proceed to step 3. Otherwise, press
and hold the two outer signal transmit-
ter buttons2 and 4 and release
them only when the indicator lamp be-
gins to flash after approximately
20 seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory. If you later wish to program a
second and/or third hand-held trans-
mitter to the remaining two signal
transmitter buttons, do not repeat this
step and begin directly with step 3.Step 3:
Hold the end of the hand-held remote
control transmitter6 of the device
you wish to train approximately 2 to
5 in (5 cm to 12 cm) away from the sur-
face of the integrated remote control
located on the interior rear view mirror,
keeping the indicator lamp1 in view.
Step 4:
Using both hands, simultaneously
press the hand-held transmitter
button5 and the desired integrated
signal transmitter button (2, 3
or4). Do not release the buttons until
completing step 5.
The indicator lamp1 on the integrat-
ed remote control will flash, first slowly
and then rapidly.
iFor operation in the USA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
This device may not cause harmful
interference, and
this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
243 Controls in detail
Useful features
Operation of integrated remote control
Switch on ignition.
Select and press the appropriate inte-
grated signal transmitter button (2,
3 or4) to activate the remote con-
trolled device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.Erasing the integrated remote control
memory
Switch on ignition.
Simultaneously hold down the signal
transmitter buttons 2and 4, for ap-
proximately 20 seconds, until the indi-
cator lamp flashes rapidly1. Do not
hold for longer than 30 seconds.
The codes of all three channels are
erased.Reprogramming a single integrated sig-
nal transmitter button
To program a device using a signal trans-
mitter button previously trained, follow
these steps:
Press and hold the desired signal trans-
mitter button (2, 3 or4). Do not re-
lease the button.
The indicator lamp will begin to flash af-
ter 20 seconds. Without releasing the
integrated signal transmitter button,
proceed with programming starting
with step 3.
iIf you sell your vehicle, erase the codes
of all three channels.