2004 MERCEDES-BENZ CL55AMG phone

235 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system muted and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display.
Information regarding the operation of
your vehicle, the nearest auuthorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). See system self-check (
page 231)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and no voice connection
to the Response Center was estab-
lished, then the Tele Aid system could
not initiate a Roadside Assistance call
(e.g. the relevant cellular phone net-
work is not available). The message
ROADSIDE ASSISTANCE – CALL FAILED

appears in the multifunction display.
Roadside Assistance calls can be ter-
minated using the tbutton on the
multifunction steering wheel.

236 Controls in detailUseful features
Upgrade Signals
The Tele Aid system processes calls using
the following priority:

Automatic emergency – First priority


Manual emergency – Second priority


Roadside Assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The
COMAND system operation will resume.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after turning the
ignition on (together with the SOS but-
ton and the Roadside Assistance
button•).
See System self-check (
page 231)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel.!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit an
authorized Mercedes-Benz Center and
have the system checked or contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.

237 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and press
the trunk lock for a minimum of
20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your Acquaintance Call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonton the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio, tape or
CD) pauses. The optional cellular
phone (if installed) switches off. If you
must use this phone, the vehicle must
be parked. Disconnect the coiled cord
and place the call. The COMAND navi-
gation system (if engaged) will contin-
ue to run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND
unit. A pop-up window will appear in
the COMAND display to indicate that a
Tele Aid call is in progress.

238 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
iThe remote door unlocking feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk lock was pressed for more
than 20 seconds before door unlock
authorization was received by the Re-
sponse Center, you must wait
15 minutes before pressing the trunk
lock again.

254OperationDriving instructionsPassenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
an authorized Mercedes-Benz Center.Control and operation of radio trans-
mitters
COMAND, radio and telephone*Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry ob-
jects.
Warning!
G
Please do not forget that your primary
responsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit Man-
agement and Data System), radio or tele-
phone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.

263 Operation
Engine compartment
Other display messages
If the SmartKey or KEYLESS-GO start/stop
button* is not in position 2, the following
message will appear:FOR ENGINE OIL LEVEL
IGNITION ON!
Switch on ignition.
If you see the message:
PERF. SERV ON TIME
If engine is at normal operating
temperature, wait five minutes before
repeating check procedure.

If engine is not yet at normal operating
temperature, wait 30 minutes before
repeating check procedure.If you see the message:
ENGINE OIL LEVEL
NOT WHEN ENGINE ON!
Turn off the engine.

If the engine is at normal operating
temperature, wait five minutes before
checking oil.

If the engine is not yet at normal oper-
ating temperature, you must wait
30 minutes before checking oil.
If there is excess engine oil with the engine
at normal operating temperature, the fol-
lowing message will appear:
ENGINE OIL LEVEL
REDUCE OIL LEVEL
Have excess oil siphoned or drained
off. Contact an authorized
Mercedes-Benz Center.For more information on messages in the
display concerning engine oil, see the
“Practical hints” section (
page 310).
!Excess oil must be siphoned or drained
off. It could cause damage to the en-
gine and catalytic converter not cov-
ered by the Mercedes-Benz Limited
Warranty.iPerform the engine oil level check with
the dipstick (CL 500, and CL 55 AMG
only) if it cannot be completed with the
control system .
In this case we recommend that you
have the system checked at a
Mercedes-Benz Center.

265 Operation
Engine compartment
Adding engine oil
CL 500, CL 55 AMG1Oil dipstick
2Filler cap
Unscrew filler cap2 from filler neck.

Add engine oil as required. Be careful
not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.

Screw filler cap2 back on filler neck.
CL 6001Filler cap
Unscrew filler cap 1 from filler neck.

Add engine oil as required. Be careful
not to overfill with oil.
!Only use approved engine oils. For a
listing of approved engine oils, refer to
the Factory Approved Service Products
pamphlet in your vehicle literature port-
folio.
In addition, check the oil filler cap for
important information pertaining to the
engine oil needing to meet a specific
Mercedes-Benz specification
(e.g. MB 229.5). If such information is
printed on the oil filler cap, only use an
engine oil from the list of approved en-
gine oils in the Factory Approved Ser-
vice Products pamphlet that meets the
specification indicated on the oil filler
cap.
Using engine oils of other specification
may cause the FSS to incorrectly deter-
mine the next service interval and will
result in engine damage not covered by
the Mercedes-Benz Limited Warranty.
!Excess oil must be siphoned or drained
off. It could cause damage to the en-
gine and catalytic converter not cov-
ered by the Mercedes-Benz Limited
Warranty.


266OperationEngine compartmentBe careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
Screw filler cap1 back on filler neck.
For more information on engine oil, see the
“Technical data” section (
page 372) and
(
page 374).
Transmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the automatic transmission.Active Body Control (ABC) fluid level
Regular fluid level check is not required. If
you notice fluid leaks or malfunction mes-
sages in the multifunction display, have an
authorized Mercedes-Benz Center check
the ABC system.
Coolant
The engine coolant is a mixture of water
and anticorrosion / antifreeze.
When checking the coolant level,

the vehicle must be parked on level
ground, and


the engine must be cool.
!Excess oil must be siphoned or drained
off. It could cause damage to the en-
gine and catalytic converter not cov-
ered by the Mercedes-Benz Limited
Warranty.