2004 MERCEDES-BENZ C320 COUPE airbag

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle
outside the USA or Canada ............ 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting Safety Defects ............... 18At a glance......................................... 19
Cockpit ................................................ 20
Instrument cluster ............................... 22
Multifunction steering wheel ............... 24Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28
Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey.......... 30
Adjusting .............................................. 32
Seats............................................... 32
Steering wheel ................................ 37
Mirrors ............................................ 39
Driving .................................................. 41
Fastening the seat belt ................... 41
Starting the engine ......................... 44
Switching on headlamps ................. 48
Turn signals .................................... 48
High beam ...................................... 48
Windshield wipers ........................... 49
Problems while driving .................... 50
Parking and locking .............................. 52
Parking brake.................................. 52
Switching off headlamps................. 53
Turning off the engine ..................... 53
Safety and Security........................... 55
Occupant safety ................................... 56
Airbags ........................................... 57
Seat belts ....................................... 62
Children in the vehicle .................... 65
Panic alarm* ........................................ 72
Activating........................................ 72
Deactivating.................................... 72
Driving safety systems ......................... 73
ABS ................................................. 73
BAS ................................................. 74
ESP ................................................. 75
Anti-theft systems ................................ 78
Immobilizer ..................................... 78
Anti-theft alarm system* ................ 78
Tow-away alarm* ............................ 79Controls in detail................................ 81
Locking and unlocking ......................... 82
Keys ................................................ 82
Opening the doors from the inside . 85
Opening the trunk lid ...................... 85
Closing the trunk lid ....................... 86
Trunk lid emergency release ........... 86

25 At a glance
Center console
Center console
Upper part
Item
Page
1
Seat heater*, driver‘s side
93
2
ESP control switch
75
3
Hazard warning flasher
switch – switching on/off
102
4
Central locking switch
88
5
Anti-theft alarm system in-
dicator lamp
78
Tow-away alarm switch
79
6
Seat heater*, passenger
side
93
7
PASS. AIRBAG OFF indica-
tor lamp
67
8
Audio system, or
159
COMAND* (see separate
operating instructions)
9
Climate control
150

32 Getting startedAdjusting
AdjustingSeats
The seats can be adjusted either manually
or electrically, depending on the vehicle’s
equipment.Warning!
G
All seat, head restraint, steering wheel, and
rear view mirror adjustments, as well as fas-
tening of seat belts, must be done before
the vehicle is put into motion.Warning!
G
Do not adjust the driver’s seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never ride in a moving vehicle with the seat
back reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck.
That could cause serious or fatal injuries.
The seat back and seat belts provide the
best restraint when the wearer is in an up-
right position and belts are properly posi-
tioned on the body. Your seat must be
adjusted so that you can correctly fasten
your seat belt (
page 41).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch and lock
your vehicle.
The power seats* can also be operated with
the driver’s or passenger door open. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and/or serious personal
injury.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle’s
seat belt and top tether strap, or secured via
lower anchors and top tether strap, fully in
accordance with the child seat manufactur-
er’s instructions.

41 Getting started
Driving
Driving
Fastening the seat beltWarning!
G
Do not lay any objects in the driver’s foot-
well. Be careful that floor mats or carpets in
the driver’s footwell have sufficient clear-
ance for the pedals.
During sudden driving or braking maneuvers
the objects could get caught between the
pedals. You could then no longer brake or
accelerate.Warning!
G
Always fasten your seat belt before driving
off. Always make sure your passengers are
properly restrained, even those sitting in the
rear and pregnant women.
Failure to wear and properly fasten and po-
sition your seat belt greatly increases your
risk of injuries and their likely severity in an
accident. You and your passengers should
always wear seat belts.
If you are ever in an accident, your injuries
can be considerably more severe without
your seat belt properly buckled. Without
your seat belt buckled, you are much more
likely to hit the interior of the vehicle or be
ejected from it. You can be seriously injured
or killed.
In the same crash, the possibility of injury or
death is lessened if you are wearing your
seat belt. The airbags can only protect as ex-
pected if the occupants are using their seat
belts (
page 56).
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle’s
seat belt and top tether strap, or secured via
lower anchors and top tether strap, fully in
accordance with the child seat manufactur-
er’s instructions.


56 Safety and SecurityOccupant safety
Occupant safetyIn this section you will learn the most im-
portant facts about the restraint systems
of the vehicle.
The restraint systems are

Seat belts


Emergency tensioning device


Airbags


Child seats


Child seat recognition


Lower anchors and tethers for children
(LATCH)
As independent systems, their protective
effects work in conjunction with each oth-
er.The 1 indicator lamp in the instrument
cluster (
page 22) comes on:


for about four seconds when you turn
the SmartKey in the starter switch to
position1.


for about four seconds when you start
the engine by turning the SmartKey.The 1 indicator lamp goes out shortly
after you start the engine. This shows that
the restraint systems are operational.
A malfunction in the system has been de-
tected if the 1 indicator lamp:


fails to extinguish after approximately
four seconds.


does not come on at all.


comes on after the engine was started
or while driving.
For safety reasons, we strongly recom-
mend that you visit an authorized
Mercedes-Benz Center immediately to
have the system checked.
For more information see “Practical hints”
section (
page 262).
iFor information on infants and children
traveling with you in the vehicle and re-
straint systems for infants and chil-
dren, see “Children in the vehicle”
(page 65).
iThe 1 indicator lamp remains lit if
the SmartKey is turned to position2
and left there. The indicator lamp will
go out when you start the engine.

57 Safety and Security
Occupant safety
Airbags
Warning!
G
In the event that the SRS malfunction indica-
tor lamp comes on during driving or does
not come on at all, the SRS may not be op-
erational. For your safety, we strongly rec-
ommend that you visit an authorized
Mercedes-Benz Center immediately to have
the system checked; otherwise the SRS may
not be activated when needed in an acci-
dent, which could result in serious or fatal
injury, or it might deploy unexpectedly and
unnecessarily which could also result in inju-
ry.
Improper work on the restraint systems, in-
cluding incorrect installation and removal,
can lead to possible injury through an unin-
tended activation of the SRS.
In addition, through improper work there is
a risk of rendering the SRS inoperative or
causing unintended airbag deployment.
Work on the SRS must therefore only be per-
formed by qualified technicians. Contact
your authorized Mercedes-Benz Center.
Warning!
G
Airbags are designed to reduce the potential
of injury and fatality in certain frontal
impacts (front airbags), or side impacts (side
impact airbags and head protection window
curtain airbags). However, no system avail-
able today can totally eliminate injuries and
fatalities.
The activation of the SRS temporarily releas-
es a small amount of dust from the airbags.
This dust, however, is neither injurious to
your health, nor does it indicate a fire in the
vehicle. The dust might cause some tempo-
rary breathing difficulty for people with asth-
ma or other breathing trouble. To avoid this,
you may wish to get out of the vehicle as
soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the airbag inflates, then get
fresh air by opening a window or door.
Warning!
G
To reduce the risk of injury when the front
airbags inflate, it is very important for the
driver and front passenger to always be in a
properly seated position and to wear your
seat belts.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the backrest. Fasten
your seat belt and ensure that it is properly
positioned on your body.
Since the airbag inflates with considerable
speed and force, a proper seating and hands
on steering wheel position will help to keep
you at a safe distance from the airbag. Oc-
cupants who are unbelted, out of position or
too close to the airbag can be seriously in-
jured by an airbag as it inflates with great
force in the blink of an eye:

Sit properly belted in an upright position
with your back against the seat back-
rest.


58 Safety and SecurityOccupant safety

Adjust the driver seat as far as possible
rearward, still permitting proper opera-
tion of vehicle controls. The distance
from the center of the driver’s breast-
bone to the center of the airbag cover on
the steering wheel must be at least ten
inches (25 cm) or more. You should be
able to accomplish this by a combina-
tion of adjustments to the seat and
steering wheel. If you have any prob-
lems, please see your authorized
Mercedes-Benz Center.


Do not lean with your head or chest
close to the steering wheel or dash-
board.


Keep hands on the outside of steering
wheel rim. Placing hands and arms in-
side the rim can increase the risk and
potential severity of hand/arm injury
when driver front airbag inflates.


Adjust the front passenger seat as far as
possible rearward from the dashboard
when the seat is occupied.


Occupants, especially children, should
never lean their heads in the area of the
door where the side airbag inflates. This
could result in serious injuries or death
should the airbag be triggered. Always
sit upright, properly use the seat belts
and appropriate size infant or child re-
straint system.


Children 12 years old and under must
never ride in the front seat, except in a
Mercedes-Benz authorized
BabySmart
TM compatible child seat,
which operates with the BabySmart
TM
system installed in the vehicle to deacti-
vate the passenger front airbag when it
is properly installed. Otherwise they will
be struck by the airbag when it inflates
in a crash. If this happens, serious or fa-
tal injury will result.
Failure to follow these instructions can re-
sult in severe injuries to you or other occu-
pants.
If you sell your vehicle you are responsible
to make the buyer aware of these points. Be
sure to give the buyer this Operator’s Manu-
al.
Warning!
G
Accident research shows that the safest
place for children in an automobile is in the
rear seat. Should you choose to place a child
12 years old or under in the front passenger
seat of your vehicle, you must properly use
a BabySmart
TM child restraint which will
turn off the passenger front airbag.
BabySmart
TM will not, however, turn off any
side impact airbag.
It should be noted that with respect to both
front and rear side impact airbags there is a
possibility for a side airbag related injury if
occupants, especially children, are not prop-
erly seated or restrained when next to a side
airbag which needs to deploy rapidly in a
side impact in order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1) Occupants, especially children, should
never place their bodies or lean their
heads in the area of the door or rear


59 Safety and Security
Occupant safety
quarter trim panels where the side air-
bag inflates. This could result in serious
injuries or death should the side airbag
be activated.
(2) Always sit upright, properly use the seat
belts and use an appropriately sized in-
fant or child restraint system for all chil-
dren 12 years old or under.
(3) Always wear seat belts properly.
If you believe that, even with the use of
these guidelines, it would be safer for your
rear seat occupants to have both rear side
airbags deactivated, then deactivation can
be accomplished upon your written request
to do so at your authorized Mercedes-Benz
Center at an additional cost.
Please contact your local authorized
Mercedes-Benz Center or call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
iAirbags are designed to activate only in
certain frontal impacts (front airbags)
and in side impacts (side impact and
head protection window curtain air-
bags) which exceed preset thresholds.
Only during these types of impacts, if of
sufficient severity to meet the deploy-
ment tresholds, will they provide their
supplemental protection.
The driver and passengers should
always wear their seat belts. Otherwise
it is not possible for airbags to provide
their supplemental protection.
In cases of other frontal impacts,
angled impacts, roll-overs, other side
impacts, rear collisions, or other acci-
dents, the airbags will not be activated.
The driver and passengers will then be
protected by the fastened seat belts.
We caution you not to rely on the pres-
ence of the airbags in order to avoid
wearing your seat belt.
Your vehicle was originally equipped
with airbags that are designed to acti-
vate in certain impacts exceeding a
preset threshold to reduce the poten-
tial and severity of injury. It is important
to your safety and that of your passen-
ger that you replace deployed airbags
and repair any malfunctioning airbags
to ensure that the vehicle will continue
to provide supplement crash protec-
tion for occupants.