Page 273 of 400
273 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses 
     
        
        Page 274 of 400

274 Practical hintsWhat to do if …
What to do if …Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to 
come on during the bulb self-check when turning the SmartKey in the starter switch 
to position2, have it checked and replaced 
if necessary.Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction 
indicator lamp comes on while 
driving.
The ABS has detected a malfunction and has 
switched off. The BAS and the ESP are also 
switched off (see messages in display).
The brake system is still functioning normally 
but without the ABS available.
Continue driving with added caution. 
Wheels may lock during hard braking, 
reducing steering capability. 
Have the system checked at an autho-
rized Mercedes-Benz Center as soon 
as possible.
Failure to follow these instructions 
increases the risk of an accident.
Read and observe messages in the 
display (
page 280).
The charging voltage has fallen below ten 
volts. The ABS has switched off.
When the voltage is above this value 
again, the ABS is operational again.
If necessary, have the generator 
(alternator) and battery checked. 
     
        
        Page 281 of 400
281 Practical hints
What to do if …
Text messagesDisplay message
Possible cause
Possible solution
BAS
BRAKE ASSIST
NOT AVAILABLE!
The charging voltage has fallen below ten 
volts. The BAS has switched off.
When the voltage is above this value 
again, the BAS is operational again.
If necessary, have the generator and 
battery checked.
BRAKE ASSIST
VISIT WORKSHOP!
The BAS has detected a malfunction and 
switched off. The brake system is still 
functioning normally but without the BAS 
available.
Continue driving with added caution.
Have the system checked at an 
authorized Mercedes-Benz Center as 
soon as possible.
Failure to follow these instructions 
increases the risk of an accident.
DISPLAY MALFUNCTION
VISIT WORKSHOP!
The BAS or the BAS display is 
malfunctioning.
Continue driving with added caution.
Have the system checked at an 
authorized Mercedes-Benz Center as 
soon as possible.
Failure to follow these instructions 
increases the risk of an accident. 
     
        
        Page 283 of 400
283 Practical hints
What to do if …
Display message
Possible cause
Possible solution
ESP
ESP
NOT AVAILABLE!
The charging voltage has fallen below ten 
volts. The ESP has switched off.
When the voltage is above this value 
again, the ESP is operational again.
If necessary, have the generator and 
battery checked.
ESP
VISIT WORKSHOP!
The ESP is deactivated because of a 
malfunction.
Continue driving with added caution.
Visit an authorized Mercedes-Benz 
Center as soon as possible.
Failure to follow these instructions 
increases the risk of an accident.
DISPLAY MALFUNCTION
VISIT WORKSHOP!
The ESP or the ESP display is 
malfunctioning.
Continue driving with added caution.
Visit an authorized Mercedes-Benz 
Center as soon as possible.
Failure to follow these instructions 
increases the risk of an accident. 
     
        
        Page 285 of 400
285 Practical hints
What to do if …
Display symbol
Display message
Possible cause
Possible solution
#
BATTERY/ALTERNATOR
VISIT WORKSHOP!
The battery was charged with a battery 
charger or jump started.
Have the battery checked at a service 
station. 
The battery is no longer charging.
Possible causes:
alternator malfunctioning
broken poly-V-belt
Stop immediately and check the 
poly-V-belt.
If it is broken:
Do not continue to drive. Otherwise 
the engine will overheat due to an 
inoperative water pump which may 
result in damage to the engine. Notify 
an authorized Mercedes-Benz Center.
If it is intact:
Drive immediately to the nearest 
authorized Mercedes-Benz Center.
UNDERVOLTAGE
ENGINE ON!
The battery has insufficient voltage and 
can no longer supply the convenience 
functions such as seat heater*.
Start the engine (
page 43).
UNDERVOLTAGE
SWITCH CONSUMERS OFF!
The battery is malfunctioning.
Have the battery checked at a service 
station. 
     
        
        Page 306 of 400

306 Practical hintsUnlocking/locking in an emergencyUnlocking the tailgate
A minimum height clearance of 6.40 ft 
(1.95 m) is required to open the tailgate.
The emergency release is located on the 
inside of the tailgate.
1Release lever
2Cover
Remove cover2 from the trim on the 
tailgate.
Push release lever1 all the way to the 
right.
Open the tailgate.
Locking the vehicle
If you are unable to lock the vehicle with 
the SmartKey, lock it with the mechanical 
key as follows:
Close the passenger doors and the 
tailgate.
Press the central locking switch in the 
cockpit (
page 89).
Check to see whether the locking 
knobs on the passenger doors are 
down. If necessary push them down 
manually.
Slide mechanical key out of the 
SmartKey (
page 305).
Lock the driver’s door with the 
mechanical key (
page 305).
Changing batteries in the SmartKey
If the batteries in the SmartKey are 
discharged, the vehicle can no longer be 
locked or unlocked. It is recommended to 
have the batteries replaced at an 
authorized Mercedes-Benz Center.
Batteries contain materials that can harm 
the environment if disposed of improperly. 
Recycling of batteries is the preferred 
method of disposal. Many states require 
sellers of batteries to accept old batteries 
for recycling.
!The tailgate swings open upwards 
automatically. Always make sure there 
is sufficient overhead clearance.
Warning!
G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help 
immediately. 
     
        
        Page 307 of 400
307 Practical hints
Unlocking/locking in an emergency
1Mechanical key
2Battery compartment
Replacement batteries: Lithium, type 
CR 2025 or equivalent.
Remove mechanical key1 
(page 305).
Insert mechanical key1 in side 
opening and push grey slide.
Battery compartment2 is unlatched.
Pull battery compartment2 out of the 
SmartKey housing in direction of 
arrow.
3Battery
4Contact spring
Remove the batteries.
Using a lint-free cloth, insert new 
batteries under contact spring with the 
plus (+) side facing up. 
Return battery compartment2 into 
housing until it locks into place.
Slide mechanical key1 back into the 
SmartKey.
iWhen changing batteries, always 
replace both batteries.
The required replacement batteries are 
available at any Mercedes-Benz 
Center.
iWhen inserting the batteries, make 
sure they are clean and free of lint. 
     
        
        Page 324 of 400

324 Practical hintsBattery
BatteryThe battery is located in the engine 
compartment on the right hand side.
Removal of filter box:
Release the three clamps1.
Remove filter box.
Installation of filter box:
Insert filter box properly.
Secure it with the three clamps1.
Warning!
G
Failure to follow these instructions can 
result in severe injury or death.
Never lean over batteries while connecting, 
you might get injured.
Battery fluid contains sulfuric acid. Do not 
allow this fluid to come in contact with eyes, 
skin or clothing. In case it does, immediately 
flush affected area with water and seek 
medical help if necessary.
A battery will also produce hydrogen gas, 
which is flammable and explosive. Keep 
flames or sparks away from battery, avoid 
improper connection of jumper cables, 
smoking, etc.
!Never loosen or detach battery termi-
nal clamps while the engine is running 
or the SmartKey is in the starter switch. 
Otherwise the alternator and other 
electronic components could be se-
verely damaged.
Have the battery checked regularly by 
an authorized Mercedes-Benz Center. 
Refer to Service Booklet for mainte-
nance intervals or contact your autho-
rized Mercedes-Benz Center for further 
information.Warning!
G
Do not place metal objects on the battery as 
this could result in a short circuit. 
Use leak-proof battery only to avoid the risk 
of acid burns in the event of an accident.