2004 MERCEDES-BENZ C320 4MATIC WAGON turn signal

81 Safety and Security
Anti-theft systems
Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the SmartKey. The
turn signal lamps flash once to indicate
that the alarm system is deactivated.
Canceling the alarm
To cancel the alarm:
Insert the SmartKey in the starter
switch.
or

Press theŒ or‹ button on the
SmartKey.
Tow-away alarm*
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
iIf the turn signal lamps do not flash
three times, one of the following
elements may not be properly closed:

a door


the tailgate
Close the respective element and lock
the vehicle again.
iThe alarm system will rearm automati-
cally after approximately 40 seconds if
no door or the tailgate lid was opened.
iThe tow-away protection alarm is
triggered, for example, if the vehicle is
lifted on one side.
If the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 222) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.

85 Controls in detail
Locking and unlocking
Factory setting
Global unlocking
Press buttonŒ.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The vehicle will lock again automatically
within approximately 40 seconds of
unlocking if:


neither door nor tailgate is opened


the SmartKey is not inserted in the
starter switch


the central locking switch is not
activatedGlobal locking

Press button‹.
All turn signal lamps flash three times.
The locking knobs in the doors move
down.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that
pressingŒ only unlocks the driver’s
door and the fuel filler flap.

Press and hold buttonsŒ and‹
simultaneously for about five seconds
until battery check lamp4 flashes
twice.
The SmartKey will then function as
follows:
Unlocking driver’s door and fuel filler
flap
Press buttonΠonce.Global unlocking

Press buttonΠtwice.
Global locking

Press button‹.
Restoring to factory setting

Press and hold buttonsŒ and‹
simultaneously for about six seconds
until battery check lamp4 flashes
twice.
!To prevent possible malfunction, avoid
exposing the SmartKey to high levels of
electromagnetic radiation.
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. It is possible
for children to open a locked door from the
inside, which could result in an accident
and/or serious injury.

100 Controls in detailLighting
LightingFor notes on how to switch on the head-
lamps and use the turn signals, see the
“Getting started” section (
page 46).
Exterior lamp switch
The exterior lamp switch is located on the
dashboard to the left of the steering wheel.MOff
UAutomatic headlamp mode
CParking lamps (also side marker
lamps, tail lamps, license plate
lamps, instrument panel lamps)
Canada only:
When engine is running, the low
beam is also switched on.
BLow beam plus parking lamps or
high beam headlamps (combination
switch pushed forward).
ˆStanding lamps, right (turn left one
stop)
‚Standing lamps, left (turn left two
stops)
iIf you drive in countries where vehicles
drive on the other side of the road than
the country where the vehicle is regis-
tered, you must have the headlamps
modified for symmetrical low beams.
Relevant information can be obtained
at your authorized Mercedes-Benz
Center.

104 Controls in detailLightingSwitching on high beams
Turn exterior lamp switch to
positionB or toU
(page 100).

Push combination switch in direction of
arrow1.
The high beam indicatorA on the
instrument cluster comes on.
High beam flasher

Pull combination switch briefly in
direction of arrow2.
Hazard warning flasher
The hazard warning flasher can be activat-
ed with the ignition switched on or off. It is
activated automatically when an airbag is
deployed.
The switch is located on the center con-
sole.
1Hazard warning flasher switchSwitching on the hazard warning
flasher

Press hazard warning flasher switch.
All turn signals will flash.
Switching off the hazard warning
flasher

Press hazard warning flasher switch
again.iWith the hazard warning flasher acti-
vated and the combination switch set
for either left or right turn, only the re-
spective left or right turn signals will
operate when the SmartKey in the
starter switch is in position1 or2.iIf the hazard warning flasher was
activated automatically, also press
switch1 to switch off the hazard
warning flasher.

180 Controls in detailAudio systemChannel selection
The following options are available for se-
lecting a channel:

Direct channel input (
page 180)


Manual tuning (
page 180)


Preset channels (
page 180)
Direct channel input

Press“key.

Enter desired channel number using
buttons4 toM.Manual tuning

Press and holdf, d, c or
e button until the desired channel
has been reached.
Preset channels
You can store up to ten channels.


Retrieving a channel from memory
Press the desired channel
button4 toM.


Storing channels
Tune in the desired channel.

Press and hold desired channel
button4 toM until a brief
signal tone sounds.
The channel is stored on the selected
channel button.
iOnly inputs for available channels are
possible.
If a button is not pressed within four
seconds, the radio will return to the last
station tuned.

223 Controls in detail
Useful features
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password via first call mail. By
visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access
to account information, remote door
unlock, Info Services profile and more.System self-check
Initially, after turning the SmartKey in
starter switch to position2, malfunctions
are detected and indicated (the indicator
lamps in the SOS button, the Roadside
Assistance button• and the Informa-
tion button¡ stay on longer than ten
seconds or do not come on). The message
TELE AID MALFUNCTION – DRIVE TO
WORKSHOP!
appears for approximately ten
seconds in the multifunction display.
iThe SOS button is located above the
interior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest
cover.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message TELE AID MALFUNCTION – DRIVE TO
WORKSHOP!
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

226 Controls in detailUseful featuresRoadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold button (for longer than
two seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
TELE
DIAGNOSIS – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
TELE DIAGNOSIS –
CALL CONNECTED
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audiosystem mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE

appears in the multifunction display.

Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
manual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This
function permits the Mercedes-Benz
Roadside Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp on the Roadside
Assistance button• remains illumi-
nated in red for approximately ten sec-
onds during the system self-check after
turning the SmartKey in the starter
switch to position2 (together with the
SOS button and the Information
button¡).
See system self-check (
page 223)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
TELE DIAGNOSIS –
CALL FAILED
appears in the
multifunction display.

227 Controls in detail
Useful features
Information button¡
Located below the center armrest cover is
the Information button¡.
Press and hold button (for longer than
two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of
cellular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display.
Information regarding the operation of
your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only). Roadside Assistance calls can be
terminated using the ìbutton on
the multifunction steering wheel.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after turning the
SmartKey in the starter switch to
position2 (together with the SOS
button and the Roadside Assistance
button•).
See system self-check (
page 223)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated
using the ìbutton on the multi-
function steering wheel.