2004 MERCEDES-BENZ C240 4MATIC Amp

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting Safety Defects ............... 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28
Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey ......... 30
Adjusting .............................................. 32
Seats .............................................. 32
Steering wheel ................................ 36
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belt ................... 40
Starting the engine ......................... 43
Switching on headlamps ................. 46
Turn signals and high beam ............ 47
Windshield wipers ........................... 47
Problems while driving.................... 49
Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off engine ........................... 52

ContentsSafety and Security........................... 53
Occupant safety................................... 54
Airbags ........................................... 55
Seat belts ....................................... 60
Children in the vehicle .................... 63
Blocking of rear door window
operation ........................................ 70
Panic alarm* ........................................ 71
Activating ....................................... 71
Deactivating ................................... 71
Driving safety systems ......................... 72
ABS ................................................ 72
BAS ................................................ 73
ESP ................................................. 74
Four wheel electronic traction
system (4MATIC) with the ESP ....... 77
Anti-theft systems................................ 78
Immobilizer..................................... 78
Anti-theft alarm system* ................ 78
Tow-away alarm* ........................... 79
Controls in detail............................... 81
Locking and unlocking ......................... 82
SmartKey ....................................... 82
Opening the doors from
the inside ....................................... 85
Opening the trunk .......................... 86
Closing the trunk............................ 87
Trunk lid emergency release .......... 88
Separately locking the trunk .......... 89
Separately unlocking the trunk ...... 90
Automatic central locking .............. 90
Locking and unlocking from
the inside ....................................... 91
Seats ................................................... 92
Easy-entry/exit feature* ................ 92
Removing and installing front seat
head restraints ............................... 93
Rear seat head restraints ............... 94
Multicontour seat* ......................... 97
Heated seats* ................................ 98
Memory function* ............................... 99
Storing positions into memory ..... 100
Recalling positions from memory . 100
Storing exterior rear view mirror
parking position ........................... 101Lighting ............................................. 102
Exterior lamp switch .................... 102
Combination switch ..................... 105
Hazard warning flasher ................ 106
Interior lighting ............................ 107
Door entry lamps ......................... 108
Trunk lamp ................................... 108
Instrument cluster ............................. 109
Instrument cluster illumination .... 109
Coolant temperature display........ 110
Trip odometer .............................. 111
Tachometer .................................. 111
Outside temperature indicator ..... 111
Control system .................................. 113
Multifunction display.................... 113
Multifunction steering wheel........ 114
Menus .......................................... 116
Standard display menu ................ 118
AUDIO menu ................................ 118
NAVI* menu ................................. 121
Malfunction memory menu .......... 122
Settings menu .............................. 123
Trip computer menu..................... 136
TEL menu* ................................... 138

Contents
Manual transmission ......................... 141
Shifting into reverse ..................... 141
Automatic transmission* ................... 142
One-touch gearshifting................. 143
Gear ranges ................................. 144
Gear selector lever position ......... 145
Program mode selector switch..... 146
Accelerator position ..................... 147
Emergency operation
(Limp Home Mode) ...................... 147
Good visibility .................................... 148
Windshield wipers ........................ 148
Headlamp cleaning system* ........ 148
Rear view mirrors ......................... 149
Sun visors .................................... 151
Rear window sunshade* .............. 152
Rear window defroster ................. 153
Climate control .................................. 154
Setting the temperature ............... 156
Adjusting air distribution and
volume ......................................... 157
Defrosting .................................... 158
Air recirculation mode.................. 158
Deactivating the climate control
system ......................................... 159
Air conditioning ............................ 160Ventilated storage compartment .. 160
Rear passenger compartment
adjustable air vents....................... 161
Automatic climate control* ................ 162
Setting the temperature................ 165
Adjusting air distribution............... 166
Adjusting air volume ..................... 166
Maximum cooling MAXCOOL ........ 167
Defrosting ..................................... 167
Air recirculation mode .................. 167
Charcoal filter ............................... 169
Air conditioning............................. 170
Residual heat and ventilation ........ 171
Rear passenger compartment
adjustable air vents....................... 172
Audio system ...................................... 173
Audio and telephone, operation .... 173
Operating safety ........................... 173
Operating and display elements.... 174
Button and soft key operation....... 176
Operation ...................................... 176
Radio operation ............................ 179
Satellite radio (SAT)* (USA only)... 182
Cassette operation ....................... 186
CD changer* operation ................. 189
Telephone* operation ................... 193Power windows .................................. 200
Opening and closing
the windows ................................. 200
Synchronizing power windows ...... 202
Sliding/pop-up roof*.......................... 203
Opening and closing
the sliding/pop-up roof ................ 203
Synchronizing
the sliding/pop-up roof ................ 205
Driving systems .................................. 206
Cruise control ............................... 206
Loading .............................................. 209
Roof rack* .................................... 209
Ski sack* ...................................... 209
Split rear bench seat* .................. 212
Loading instructions ..................... 214
Useful features ................................... 216
Interior storage spaces ................. 216
Ashtrays........................................ 220
Cigarette lighter ............................ 221
Telephone* ................................... 222
Tele Aid* ....................................... 223
Garage door opener ...................... 231

ContentsOperation......................................... 237
The first 1 000 miles (1 500 km) ......... 238
Driving instructions ............................ 239
Drive sensibly – save fuel ............. 239
Drinking and driving ..................... 239
Pedals .......................................... 239
Power assistance ......................... 239
Brakes .......................................... 240
Driving off..................................... 241
Parking ......................................... 241
Tires ............................................. 242
Hydroplaning ................................ 242
Tire traction .................................. 243
Tire speed rating .......................... 243
Winter driving instructions ........... 244
Standing water ............................. 245
Passenger compartment .............. 246
Driving abroad .............................. 246
Control and operation of radio
transmitters.................................. 246
Catalytic converter ....................... 247
Emission control........................... 247
Coolant temperature .................... 248At the gas station .............................. 249
Refueling ...................................... 249
Check regularly and before
a long trip ..................................... 251
Engine compartment ......................... 252
Hood ............................................ 252
Engine oil ..................................... 253
Transmission fluid level ................ 256
Coolant level ................................ 257
Battery ......................................... 258
Windshield washer system and
headlamp cleaning system* ......... 259
Tires and wheels ................................ 260
Important guidelines .................... 260
Life of tire..................................... 261
Direction of rotation ..................... 261
Checking tire inflation pressure ... 261
Rotating wheels ........................... 262Winter driving .................................... 263
Winter tires .................................. 263
Block heater (Canada only) .......... 264
Snow chains................................. 264
Maintenance...................................... 265
Clearing the service indicator ...... 265
Service term exceeded ................ 265
Calling up the service indicator .... 266
Resetting the service indicator .... 266
Vehicle care....................................... 267
Cleaning and care of the vehicle .. 267

Contents
Practical hints................................ 273
What to do if … .................................. 274
Lamps in instrument cluster ........ 274
Lamp in center console................ 279
Messages in the display ............... 280
Where will I find ...? ........................... 300
First aid kit ................................... 300
Vehicle tool kit ............................. 300
Minispare wheel ........................... 302
Unlocking/locking in an emergency .. 305
Unlocking the vehicle ................... 305
Locking the vehicle ...................... 306
Changing batteries in
the SmartKey ............................... 307
Fuel filler flap ............................... 308
Manually unlocking the
transmission gear selector lever .. 308
Opening/closing in an emergency..... 309
Sliding/pop-up roof* ................... 309Replacing bulbs .................................. 310
Bulbs ............................................. 310
Replacing bulbs for front lamps .... 312
Side marker lamp bulb .................. 314
Replacing bulbs for rear lamps ..... 315
Replacing wiper blades....................... 316
Removing wiper blades ................. 316
Installing wiper blades .................. 316
Flat tire ............................................... 317
Preparing the vehicle .................... 317
Mounting the Minispare wheel...... 317
Battery................................................ 323
Disconnecting the battery............. 324
Removing the battery.................... 324
Charging and reinstalling
the battery .................................... 324
Reconnecting the battery.............. 325Jump starting...................................... 326
Towing the vehicle.............................. 328
Installing towing eye bolt .............. 331
Fuses.................................................. 332
Fuse box in
passenger compartment ............... 332
Fuse box in engine compartment . 333
Auxiliary fuse box in trunk ............ 334

ContentsTechnical data.................................. 335
Spare parts service ............................ 336
Warranty coverage ............................. 337
Loss of Service and Warranty
Information Booklet...................... 337
Identification labels............................ 338
Layout of poly-V-belt drive ................. 339
C 230 Kompressor Sport.............. 339
C 240/C 320 (all models) ............ 339
C 32 AMG..................................... 339
Engine ................................................ 340
Rims and Tires ................................... 342
Same size tires ............................. 343
Mixed size tires ............................ 344
Minispare wheel ........................... 345
Electrical system................................ 346
Main dimensions................................ 347
Weights .............................................. 348Fuels, coolants, lubricants, etc. ......... 349
Capacities .................................... 349
Engine oils.................................... 352
Engine oil additives ...................... 352
Air conditioning refrigerant .......... 352
Brake fluid .................................... 352
Premium unleaded gasoline ......... 353
Fuel requirements ........................ 353
Gasoline additives ........................ 354
Flexible Fuel Vehicles ................... 354
Coolants....................................... 356
Windshield washer and headlamp
cleaning* system ......................... 358
Consumer information ....................... 359
Uniform tire quality grading ......... 359
Technical terms............................... 361Index................................................. 367

16 IntroductionOperating safety
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:

the safety precautions in this manual


the “Technical data” section in this
manual


traffic rules and regulations


motor vehicle laws and safety
standards
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are
interconnected, any modifications made
may produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
See your authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore
never turn off the engine while driving.
Warning!
G
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle. If you feel a
sudden significant vibration or ride distur-
bance, or you suspect that damage to your
vehicle has occurred, you should turn on
your hazard warning flashers, carefully slow
down, and drive with caution to an area
which is a safe distance from the road.
Inspect the vehicle underbody and
tires/wheels for possible damage. If the
vehicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Center
or other qualified maintenance or repair
facility for further inspection or repairs.
Warning!
G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself.
Removal of any of these labels may cause
you and others to be unaware of certain
risks which may result in an accident and/or
personal injury.

18 IntroductionReporting safety defects
Reporting safety defectsFor the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or
write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor ve-
hicle safety from the Hotline.