Page 78 of 400
78 Safety and SecurityAnti-theft systems
Anti-theft systemsImmobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
Removing the SmartKey from the
starter switch activates the
immobilizer.
Deactivating
Inserting the SmartKey in the starter
switch deactivates the immobilizer.
Anti-theft alarm system*
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
a door
the trunk lid
the hood
The alarm will stay on, even if the
activating element (a door, for example) is
immediately closed.
The alarm system will also be triggered
when
someone attempts to raise the vehicle
opening the vehicle with the
mechanical keyArming the alarm system
The alarm system is armed after locking
the vehicle with the SmartKey. The turn
signal lamps flash three times to indicate
that the alarm system is activated. A red
indicator lamp in the switch for the
tow-away alarm (
page 79) begins to
flash after approx. ten seconds after
arming the alarm system.
iIn case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Center
or call 1-800-FOR-MERCedes (in the
USA), or 1-800-387-0100 (in Canada).
iIf the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 223) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.
Page 79 of 400
79 Safety and Security
Anti-theft systems
Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the SmartKey. The
turn signal lamps flash once to indicate
that the alarm system is deactivated.
Canceling the alarm
To cancel the alarm:
Insert the SmartKey in the starter
switch.
or
Press theŒ or‹ button on the
SmartKey.
Tow-away alarm*
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
iIf the turn signal lamps do not flash
three times, one of the following
elements may not be properly closed:
a door
the trunk lid
Close the respective element and lock
the vehicle again.
iThe alarm system will rearm automati-
cally after approximately 40 seconds if
no door or the trunk lid was opened.
iThe tow-away protection alarm is
triggered, for example, if the vehicle is
lifted on one side.
If the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 223) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.
Page 82 of 400
82 Controls in detailLocking and unlocking
In the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the
basic functions of your vehicle, this section
will be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are giv-
en at the beginning of each segment.
Locking and unlocking
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and
a removable mechanical key. The locking
tabs for the mechanical key portion of the
two SmartKeys are a different color to help
distinguish each SmartKey unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks:
the doors
the trunk
the fuel filler flap
SmartKey with remote control1‹ Lock button
2Š Opening button for the trunk lid
3Mechanical key locking tab
4ΠUnlock button
5Battery check lamp
6Â Panic button* (
page 71).
iYou can also open and close the power
windows (
page 202) and
sliding/pop-up roof* (
page 204)
from outside using the SmartKey.
iCanada only:
Only vehicles equipped with an
anti-theft alarm system* have
SmartKeys with integrated panic
button*6.
Page 84 of 400
84 Controls in detailLocking and unlocking
Checking the batteries
Press button‹ orŒ.
Battery check lamp5 comes on
briefly to indicate that the SmartKey
batteries are in order.Unlocking and opening the trunk lid
You can unlock and open the trunk
separately.
A minimum height clearance of 5.71 ft
(1.74 m) is required to open the trunk lid.
Press buttonŠ until trunk unlocks
and begins to open.
The trunk can also be opened from its
inside in an emergency, see “Trunk lid
emergency release” (
page 88).
!If you can no longer lock or unlock the
vehicle with the SmartKey, then either
the batteries in the SmartKey are dis-
charged, the SmartKey is malfunction-
ing or the vehicle battery is drained.
Check the batteries in the
SmartKey (
page 84) and replace
them if necessary (
page 307).
or
Use the mechanical key to unlock
the doors (
page 305) and the
trunk lid (
page 306) as required.
or
Use the mechanical key to lock the
doors (
page 306) and the trunk
lid (
page 306) as required.
or
Have the vehicle battery and the
battery connections checked.
If the SmartKey is malfunctioning,
contact an authorized Mercedes-Benz
Center.!If battery check lamp5 does not
come on briefly during check, then the
SmartKey batteries are discharged.
Replace the batteries (
page 307).
You can obtain the required batteries
at any authorized Mercedes-Benz
Center.
iIf the batteries are checked within
signal range of the vehicle, pressing
the‹ orŒ button will lock or
unlock the vehicle accordingly. !The trunk lid swings open upwards
automatically. Always make sure there
is sufficient overhead clearance.
Page 85 of 400
85 Controls in detail
Locking and unlocking
Loss of SmartKey or mechanical key
If you lose a SmartKey or mechanical key,
you should do the following:
Have the SmartKey deactivated by an
authorized Mercedes-Benz Center.
Report the loss of the SmartKey or the
mechanical key immediately to your
car insurance company.
If necessary, have the mechanical lock
replaced.
Your authorized Mercedes-Benz Center
will be glad to supply you with a replace-
ment.
Opening the doors from the inside
You can open a locked door from the
inside. Open door only when conditions
are safe to do so.
1Locking knob
2Inside door handle
Pull on door handle2.
If door was locked, locking knob1 will
move up.
iIf the trunk lid does not open, it is still
locked separately (if applicable)
(page 89).
If the vehicle was previously centrally
locked, the trunk lid will lock automati-
cally when closed (
page 87). The
turn signals will flash three times to
confirm locking.
Page 86 of 400
86 Controls in detailLocking and unlocking
Opening the trunk
Opening the trunk from the outside
A minimum height clearance of 5.71 ft
(1.74 m) is required to open the trunk lid.
The handle is located above the rear
license plate recess.
1Handle
Pull on handle1.
The trunk opens.The trunk can also be opened using the
SmartKey, see “Unlocking and opening the
trunk lid” (
page 84) or from its inside in
an emergency, see “Trunk lid emergency
release” (
page 88).
iIf the vehicle has previously been
locked from the outside with the
SmartKey, opening a door from the
inside will trigger the anti-theft alarm
system*.
To cancel the alarm, do one of the
following:
Press buttonŒ or‹ on the
SmartKey.
Insert the SmartKey in the starter
switch.
!The trunk lid swings open upwards
automatically. Always make sure there
is sufficient overhead clearance.iIf the trunk lid does not open, it is still
locked separately (if applicable)
(page 89).
The vehicle must be unlocked.
Page 87 of 400
87 Controls in detail
Locking and unlocking
Opening the trunk from the inside
You can open the trunk from the inside if
the vehicle is stationary.
A minimum height clearance of 5.71 ft
(1.74 m) is required to open the trunk lid.
The switch is located on the driver’s door.
1Remote trunk lid switch with indicator
lamp
Press remote trunk lid switch1.
The trunk lid opens. The indicator lamp
in the switch remains lit as long as the
trunk is open.The trunk can also be opened using the
SmartKey, see “Unlocking and opening the
trunk lid” (
page 84) or from its inside in
an emergency, see “Trunk lid emergency
release” (
page 88).
Closing the trunk
1Handle
Lower trunk lid using handle1.
Close trunk lid with hands placed flat
on it.
!The trunk lid swings open upwards
automatically. Always make sure there
is sufficient overhead clearance.iIf the trunk lid does not open, it is still
locked separately (if applicable)
(page 89).
If the vehicle was previously centrally
locked, the trunk lid will lock automati-
cally when closed (
page 87). The
turn signals will flash three times to
confirm locking.
Warning!
G
To prevent possible personal injury, always
keep hands and fingers away from the trunk
opening when closing the trunk. Be espe-
cially careful when small children are
around.
Page 89 of 400
89 Controls in detail
Locking and unlocking
Separately locking the trunkThe lock is located next to the recessed
handle.
1Neutral position
2Locked
Close the trunk lid (
page 87).
Pull the mechanical key out of the
SmartKey (
page 305).
Insert the mechanical key in the trunk
lid lock.
Turn the mechanical key clockwise to
position2.
The trunk remains locked even when the
vehicle is centrally unlocked.
iThe emergency release button does
not open the trunk lid if the vehicle
battery is discharged or disconnected.iIf the emergency release button is
pressed and the vehicle was centrally
locked, the exterior lamps will flash and
the alarm will sound as the trunk lid
opens.
To cancel the alarm, do one of the
following:
Press buttonŒ or‹ on the
SmartKey.
Insert the SmartKey in the starter
switch.
iYour vehicle may be equipped with a
function permitting the separate lock-
ing of the trunk using the mechanical
key. If present, this feature can permit
you to deny any unauthorized person
access to the trunk by locking the trunk
separately and leaving the SmartKey
less the mechanical key with the
vehicle.
To verify the presence of this feature,
use the mechanical key to lock the
trunk and then attempt to open the
trunk by pulling on the trunk lid handle
after the vehicle has been centrally
unlocked with the SmartKey.
