2004 MERCEDES-BENZ C240 4MATIC alarm

82 Controls in detailLocking and unlocking
In the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the
basic functions of your vehicle, this section
will be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are giv-
en at the beginning of each segment.
Locking and unlocking
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and
a removable mechanical key. The locking
tabs for the mechanical key portion of the
two SmartKeys are a different color to help
distinguish each SmartKey unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks:

the doors


the trunk


the fuel filler flap
SmartKey with remote control1‹ Lock button
2Š Opening button for the trunk lid
3Mechanical key locking tab
4ΠUnlock button
5Battery check lamp
6Â Panic button* (
page 71).
iYou can also open and close the power
windows (
page 202) and
sliding/pop-up roof* (
page 204)
from outside using the SmartKey.
iCanada only:
Only vehicles equipped with an
anti-theft alarm system* have
SmartKeys with integrated panic
button*6.

86 Controls in detailLocking and unlocking
Opening the trunk
Opening the trunk from the outside
A minimum height clearance of 5.71 ft
(1.74 m) is required to open the trunk lid.
The handle is located above the rear
license plate recess.
1Handle
Pull on handle1.
The trunk opens.The trunk can also be opened using the
SmartKey, see “Unlocking and opening the
trunk lid” (
page 84) or from its inside in
an emergency, see “Trunk lid emergency
release” (
page 88).
iIf the vehicle has previously been
locked from the outside with the
SmartKey, opening a door from the
inside will trigger the anti-theft alarm
system*.
To cancel the alarm, do one of the
following:

Press buttonŒ or‹ on the
SmartKey.


Insert the SmartKey in the starter
switch.
!The trunk lid swings open upwards
automatically. Always make sure there
is sufficient overhead clearance.iIf the trunk lid does not open, it is still
locked separately (if applicable)
(page 89).
The vehicle must be unlocked.

89 Controls in detail
Locking and unlocking
Separately locking the trunkThe lock is located next to the recessed
handle.
1Neutral position
2Locked

Close the trunk lid (
page 87).

Pull the mechanical key out of the
SmartKey (
page 305).

Insert the mechanical key in the trunk
lid lock.

Turn the mechanical key clockwise to
position2.
The trunk remains locked even when the
vehicle is centrally unlocked.
iThe emergency release button does
not open the trunk lid if the vehicle
battery is discharged or disconnected.iIf the emergency release button is
pressed and the vehicle was centrally
locked, the exterior lamps will flash and
the alarm will sound as the trunk lid
opens.
To cancel the alarm, do one of the
following:

Press buttonŒ or‹ on the
SmartKey.


Insert the SmartKey in the starter
switch.
iYour vehicle may be equipped with a
function permitting the separate lock-
ing of the trunk using the mechanical
key. If present, this feature can permit
you to deny any unauthorized person
access to the trunk by locking the trunk
separately and leaving the SmartKey
less the mechanical key with the
vehicle.
To verify the presence of this feature,
use the mechanical key to lock the
trunk and then attempt to open the
trunk by pulling on the trunk lid handle
after the vehicle has been centrally
unlocked with the SmartKey.

224 Controls in detailUseful featuresSystem self-check
Initially, after turning the SmartKey in
starter switch to position2, malfunctions
are detected and indicated (the indicator
lamps in the SOS button, the Roadside
Assistance button• and the Informa-
tion button¡ stay on longer than ten
seconds or do not come on). The message TELE AID MALFUNCTION – DRIVE TO
WORKSHOP!
appears for approximately ten
seconds in the multifunction display.Emergency calls
An emergency call is initiated
automatically


following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy.


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm
system (
page 78) and tow-away
alarm (
page 79).
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled “SOS”,
then briefly pressing the button located
under the cover. See (
page 226) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message TELE AID MALFUNCTION – DRIVE TO
WORKSHOP!
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

305 Practical hints
Unlocking/locking in an emergency
Unlocking/locking in an emergency
Unlocking the vehicle
If you are unable to unlock the vehicle with
the SmartKey, open the driver’s door and
the trunk using the mechanical key.
The passenger door cannot be unlocked
manually.
1Mechanical key locking tab
2Mechanical key

Move locking tab1 in direction of
arrow and slide mechanical key2 out
of the housing.Unlocking the driver’s door
1Unlocked
2Locked

Unlock the door with the mechanical
key. To do so, push the mechanical key
in the lock until it stops and turn it to
the left1.
iUnlocking your vehicle with the
mechanical key will trigger the
anti-theft alarm system.
To cancel the alarm, do one of the
following:

Press buttonŒ or‹ on the
SmartKey.


Insert the SmartKey in the starter
switch.

328 Practical hintsTowing the vehicle
Towing the vehicleMercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.When circumstances do not permit the
recommended towing methods, the
vehicle may be towed with all wheels on
the ground or front wheels raised (except
vehicles with 4MATIC) only so far as
necessary to have the vehicle moved to a
safe location where the recommended
towing methods can be employed.
!Use flatbed or wheel lift/dolly equip-
ment with SmartKey in starter switch
turned to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm
(page 79) and deactivate the auto-
matic central locking (
page 133).
!Vehicles with automatic transmission
and/or 4MATIC:
Do not tow-start the vehicle.!Vehicles with 4MATIC:
Do not tow with one axle raised. Doing
so could damage the transfer case,
which is not covered by the
Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground.
Observe instructions for towing the
vehicle with all wheels on the ground.
!If the vehicle is towed with the front
axle raised (not permissible for vehicles
with 4MATIC), the engine must be shut
off (SmartKey in starter switch
position0 or1). Otherwise the ESP will
immediately be engaged and will apply
the rear wheel brakes.
When towing the vehicle with all wheels
on the ground, the gear selector lever
must be in positionN (manual trans-
mission: gears disengaged) and the
SmartKey must be in starter switch
position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for
distances up to 30 miles (50 km) and
at a speed not to exceed 30 mph
(50 km/h).

330 Practical hintsTowing the vehicleWarning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.
!When towing the vehicle with all wheels
on the ground, please note the
following:
With the automatic central locking
activated and the SmartKey in starter
switch position2, the vehicle doors
lock if the left front wheel as well as the
right rear wheel are turning at vehicle
speeds of approx. 9 mph (15 km/h) or
more.
Switch off the tow-away alarm
(page 79).
To prevent the vehicle doors from
locking, deactivate the automatic
central locking (
page 133).
Towing of the vehicle should only be
done using the properly installed
towing eye bolt. Never attach tow
cable, tow rope or tow rod to vehicle
chassis, frame or suspension parts.
iIf the battery is disconnected or
discharged

the SmartKey will not turn in the
starter switch. See notes on the
battery (
page 323) or on jump
starting (page 326).


the gear selector lever will remain
locked in positionP. See notes on
manually unlocking transmission
gear selector lever (
page 308).

367 Index
A
ABS 23, 72, 361
ABS control 72
Malfunction indicator lamp 274
Messages in display 284
Accelerator position,
automatic transmission* 147
Accident
In case of 49
Activating
Air conditioning (cooling)
Automatic climate control* 170
Climate control 160
Air recirculation mode
Automatic climate control* 167
Climate control 158
Anti-theft alarm system* 78
Automatic climate control* 163
Central locking (control system) 133
Charcoal filter 169
Climate control 155Climate control system 159
Defrosting
Automatic climate control* 167
Climate control 158
Easy-entry/exit feature* 134
ESP 76
Exterior headlamps 46
Exterior lamps 103
Exterior rear view mirror
parking position* 150
Hazard warning flasher 106
Headlamps 46
High beams 106
Ignition 31
Immobilizer 52
Rapid seat heating* 98
Rear fog lamp 104, 105
Rear window defroster 153
Residual heat 171
Seat heating* 98
Tow-away alarm* 80
Windshield wipers 48Adding
Coolant 257
Engine oil 255
Additional turn signals 310
Adjustable air vents,
rear passenger compartment
Automatic climate control* 172
Climate control 161
Adjusting 32
Air distribution
Automatic climate control* 166
Climate control 157
Air volume
Automatic climate control* 166
Climate control 157
Backrest contour 97
Backrest side bolsters 97
Backrest tilt
Manual seat 33
Power seat* 35
Exterior rear view mirrors 38