199 Controls in detail
Audio system
Accepting an incoming call in cassette,
CD or radio mode
If the telephone is activated in the back-
ground (receiving symbol
S visible on dis-
play), the audio source is muted when a
call is received. The ringing tone is heard
and the caller’s telephone number or the
name under which this telephone number
has been saved in the telephone book ap-
pears on the display. If the caller’s number
is not transmitted,
CALL
appears in the dis-
play.
Press the
SND
key to accept the call.Muting a call
It is possible to mute a call; the caller is
then no longer able to hear you.
Mute on
Press the
MUT
key.
Mute off
Press the
MUT
key.
Terminating a call
Press the
END
key.
The current call is terminated.Call waiting
If you receive another call during an al-
ready active call, you can accept the sec-
ond call and switch between the two.
Accepting a second call
Press the
SND
key.
You are connected with the second
caller, the first call is muted.
Switching between the calls
Press the
SND
key.
Terminating the second call
Press the
END
key.
The current call will be terminated. You
are connected with the muted call
again.
225 Controls in detail
Useful features
EMERGENCY CALL – CALL CONNECTED
appears in the multifunction display. All in-
formation relevant to the emergency, such
as the location of the vehicle (determined
by the GPS satellite location system), vehi-
cle model, identification number and color
are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established,
the audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
appears in the multifunction display. The
Response Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.The Tele Aid system is available if:
it has been activated and is
operational. Activation requires a
subscription for monitoring services,
connection and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the response
centeriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
response center.
Warning!
G
If the indicator lamp in the SOS button is
illuminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approximately ten seconds.
Should this occur, assistance must be
summoned by other means.
226 Controls in detailUseful featuresInitiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold button (for longer than
two seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
TELE
DIAGNOSIS – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
TELE DIAGNOSIS –
CALL CONNECTED
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
228 Controls in detailUseful featuresA voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display.
Information regarding the operation of
your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after turning the
SmartKey in the starter switch to
position2 (together with the SOS
button and the Roadside Assistance
button•).
See system self-check (
page 224)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated
using theì button on the multi-
function steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently
active, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the
Response Center at 1-800-756-9018
(in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
229 Controls in detail
Useful features
Upgrade signals
The Tele Aid system processes calls using
the following priority:
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade
(alternating) tone will be heard, and the
appropriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to
retransmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retrans-
mission is completed. Once a call is
concluded, a beep will be heard and the
respective indicator lamp will stop flash-
ing. The COMAND* system operation will
resume.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use, and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the
COMAND* display to indicate that a
Tele Aid call is in progress.
363 Technical terms
Instrument cluster
The displays and indicator/warning
lamps in the driver’s field of vision,
including the tachometer, speedo-
meter, engine temperature display and
fuel gauge.
Kickdown
Depressing the accelerator past the
point of resistance shifts the transmis-
sion down to the lowest possible gear.
This very quickly accelerates the
vehicle and should not be used for
normal acceleration needs.
Lock button
Button on the door which indicates
whether the door is locked or
unlocked. Pushing the lock button
down on an individual door from inside
will lock that door.
Memory function*
Used to store three individual seat,
steering wheel and mirror positions for
each SmartKey.Menu
The control system displays are
arranged in menus. Each menu
contains a number of commands for
particular systems. In the Audio menu,
for example, you will find the
commands
SELECT RADIO STATION
or
OPERATE CD PLAYER
. Using commands,
you can directly change the settings for
your vehicle.
MON
(M
otor O
ctane N
umber)
The Motor Octane Number for gasoline
as determined by a standardized
method. It is an indication of a
gasoline's ability to resist undesired
detonation (knocking). The average of
both the MON (Motor Octane Number)
and ->RON (Research Octane Number)
is posted at the pump, also known as
ANTI-KNOCK INDEX.Multifunction display
Display field in the instrument cluster
used to present information provided
by the control system.
Multifunction steering wheel
Steering wheel with buttons for
operating the control system.
Overspeed range
Engine speeds within the red marking
of the tachometer dial. Avoid this
engine speed range, as it may result in
serious engine damage that is not
covered by the Mercedes-Benz Limited
Warranty.
Poly-V-belt drive
Drives engine-components (alternator,
AC compressor, etc.) from the engine.
365 Technical terms
Tele Aid* System
(T
elematic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response: automatic and
manual emergency, roadside assis-
tance and information. Tele Aid is
initially activated by completing a
subscriber agreement and placing an
acquaintance call.
The Tele Aid system is operational
provided that the vehicle’s battery is
charged, properly connected, not
damaged and cellular and GPS
coverage is available.Telematics*
A combination of the terms “tele-
communications” and “informatics”.
Tightening torque
Force times lever arm (e.g. a lug
wrench) with which threaded fasteners
such as wheel bolts are tightened.
Tire speed rating
Part of tire designation; indicates the
speed range for which a tire is
approved.Traction
Force exerted by the vehicle on the
road via the tires.
VIN
(V
ehicle I
dentification N
umber)
The number set by the manufacturer
and placed on the body to uniquely
identify each vehicle produced.
Voice control system*
Voice control system for car phones,
portable cell phones and audio
systems (radio, CD, etc.).
369 Index
Air vents, rear passenger compartment
Adjustable
Automatic climate control* 172
Climate control 161
Air volume
Adjusting
Automatic climate control* 166
Climate control 157
Airbags 55
BabySmart
TM deactivation
system 66, 361
Children 56
Front 59
Passenger 59
Safety guidelines 58
Side impact 60
Window curtain 60
Alarm
Audible 71, 78
Canceling 79
Visual 78Alarm system
Anti-theft* 78
Tow-away* 79
Alignment bolt (vehicle tool kit) 319, 361
Anticorrosion/antifreeze 357
Antiglare
Automatic* 149
Manual 149
Antilock Brake System see ABS
Anti-theft alarm system*
Arming 78
Canceling alarm 79
Disarming 79
Anti-theft systems 78
Anti-theft alarm system* 78
Immobilizer 78
Tow-away alarm* 79
Aquaplaning see Hydroplaning
Armrest
Storage compartment in front of 218
Storage spaces 219
Ashtrays 220ATF 256
AUDIO menu 118
Selecting radio station 119
Selecting satellite radio* station 119
Audio system 173
Audio and telephone, operation 173
Button and soft key operation 176
Cassette operation 186
CD* operation 189
Operating and display elements 174
Operating safety 173
Operation 176
Radio operation 179
Switching off 176
Switching on 176
Telephone* operation 193
Automatic antiglare* for rear view
mirror 149
Automatic central locking
Activating/deactivating
(control system) 133