Page 207 of 376

207 Controls in detail
Useful features
Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID 
and password via first call mail. By visiting 
www.mbusa.com and selecting “Tele Aid” 
(USA only), you will have access to account 
information, remote door unlock and 
more.System self-check
Initially, after turning the SmartKey in 
starter switch to position 2, malfunctions 
are detected and indicated (the indicator 
lamps in the SOS button, the Roadside As-
sistance button• and the Information 
button¡ stay on longer than 
ten seconds or do not come on). The mes-
sage 
TELE AID MALFUNCTION – DRIVE TO 
WORKSHOP!
 appears for approx. 
ten seconds in the multifunction display.
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button• 
and the Information button¡ are 
located below the center armrest cov-
er.!The Tele Aid system utilizes the cellular 
network for communication and the 
GPS (Global Positioning System) satel-
lites for vehicle location. If either of 
these signals are unavailable, the 
Tele Aid system may not function and if 
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in 
the Roadside Assistance button and/or in 
the Information button do not come on dur-
ing the system self-check or if any of these 
indicators remain illuminated constantly in 
red and/or the message 
TELE AID MAL-
FUNCTION – DRIVE TO WORKSHOP!
 is dis-
played in the multifunction display after the 
system self-check, a malfunction in the sys-
tem has been detected.
If a malfunction is indicated as outlined 
above, the system may not operate as ex-
pected. Have the system checked at the 
nearest Mercedes-Benz Center as soon as 
possible. 
     
        
        Page 265 of 376
265 Practical hints
What to do if …
Text messagesDisplay message
Possible cause
Possible solution
BAS
BRAKE ASSIST
NOT AVAILABLE!
The charging voltage has fallen below ten 
volts. The BAS has switched off.
When the voltage is above this value 
again, the BAS is operational again.
If necessary, have the generator and 
battery checked.
BRAKE ASSIST
VISIT WORKSHOP!
The BAS has detected a malfunction and 
switched off. The brake system is still 
functioning normally but without the BAS 
available.
Continue driving with added caution.
Have the system checked at an 
authorized Mercedes-Benz Center as 
soon as possible.
Failure to follow these instructions 
increases the risk of an accident.
DISPLAY MALFUNCTION
VISIT WORKSHOP!
The BAS or the BAS display is 
malfunctioning.
Continue driving with added caution.
Have the system checked at an 
authorized Mercedes-Benz Center as 
soon as possible.
Failure to follow these instructions 
increases the risk of an accident. 
     
        
        Page 267 of 376
267 Practical hints
What to do if …
Display message
Possible cause
Possible solution
ESP
ESP
NOT AVAILABLE!
The charging voltage has fallen below ten 
volts. The ESP has switched off.
When the voltage is above this value 
again, the ESP is operational again.
If necessary, have the generator and 
battery checked.
ESP
VISIT WORKSHOP!
The ESP is deactivated because of a 
malfunction.
Continue driving with added caution.
Visit an authorized Mercedes-Benz 
Center as soon as possible.
Failure to follow these instructions 
increases the risk of an accident.
DISPLAY MALFUNCTION
VISIT WORKSHOP!
The ESP or the ESP display is 
malfunctioning.
Continue driving with added caution.
Visit an authorized Mercedes-Benz 
Center as soon as possible.
Failure to follow these instructions 
increases the risk of an accident. 
     
        
        Page 268 of 376
268 Practical hintsWhat to do if …Symbol messagesDisplay symbol
Display message
Possible cause
Possible solution
-
ABS SYSTEM
VISIT WORKSHOP!
The ABS has detected a malfunction and 
has switched off. The ESP and the BAS 
are also deactivated.
The brake system is still functioning 
normally but without the ABS available.
Continue driving with added caution. 
Wheels may lock during hard braking, 
reducing steering capability.
Have the system checked at an 
authorized Mercedes-Benz Center as 
soon as possible.
Failure to follow these instructions 
increases the risk of an accident.
DISPLAY MALFUNCTION
VISIT WORKSHOP!
The ABS or the ABS display is 
malfunctioning.
Continue driving with added caution. 
Wheels may lock during hard braking, 
reducing steering capability.
Have the system checked at an 
authorized Mercedes-Benz Center as 
soon as possible.
Failure to follow these instructions 
increases the risk of an accident. 
     
        
        Page 269 of 376

269 Practical hints
What to do if …
Display symbol
Display message
Possible cause
Possible solution
#
BATTERY/ALTERNATOR
VISIT WORKSHOP!
The battery was charged with a battery 
charger or jump started.
Have the battery checked at a service 
station. 
The battery is no longer charging.
Possible causes:
alternator malfunctioning
broken poly-V-belt
Stop immediately and check the 
poly-V-belt.
If it is broken:
Do not continue to drive. Otherwise 
the engine will overheat due to an 
inoperative water pump which may 
result in damage to the engine. Notify 
an authorized Mercedes-Benz Center.
If it is intact:
Drive immediately to the nearest 
authorized Mercedes-Benz Center.
UNDERVOLTAGE
ENGINE ON!
The battery has insufficient voltage and 
can no longer supply the convenience 
functions such as seat heater*.
Start the engine (
page 44).
UNDERVOLTAGE
SWITCH CONSUMERS OFF!
The battery is malfunctioning.
Have the battery checked at a service 
station.
!
(Canada only)
;
(USA only)
PARK. BRAKE
RELEASE BRAKE!
You are driving with the parking brake 
set.
Release the parking brake 
(page 46).  
     
        
        Page 270 of 376

270 Practical hintsWhat to do if …Display symbol
Display message
Possible cause
Possible solution
2
BRAKE WEAR
VISIT WORKSHOP!
The brake pads have reached their wear 
limit.
Have the brake pads replaced as soon 
as possible. 
3
BRAKE FLUID
VISIT WORKSHOP!
There is insufficient brake fluid in the 
reservoir.
Risk of accident! Stop the vehicle and 
notify an authorized Mercedes-Benz 
Center. Do not add brake fluid! This 
will not solve the problem. 
Warning!
G
Driving with this message displayed can 
result in an accident. Have your brake 
system checked immediately. Do not add 
brake fluid before checking the brake 
system. Overfilling the brake fluid reservoir 
can result in spilling brake fluid on hot 
engine parts and the brake fluid catching 
fire. You can be seriously burned.
!If you find that the brake fluid in the 
brake fluid reservoir has fallen to the 
minimum mark or below, have the 
brake system checked for brake pad 
thickness and leaks.
!Brake pad thickness must be visually 
checked by a qualified technican at the 
intervals specified in the Service 
booklet. 
     
        
        Page 273 of 376
273 Practical hints
What to do if …
Display symbol
Display message
Possible cause
Possible solution
Ï
COOLANT
STOP, ENGINE OFF!
The poly-V-belt could be broken.
Stop immediately and check the 
poly-V-belt.
If it is broken:
Do not continue to drive. Otherwise 
the engine will overheat due to an 
inoperative water pump which may 
result in damage to the engine. Notify 
an authorized Mercedes-Benz Center.
If it is intact:
Do not continue to drive the vehicle 
with this message displayed. Doing so 
could result in serious engine damage 
that is not covered by the 
Mercedes-Benz Limited Warranty.
COOLANT
VISIT WORKSHOP!
The cooling fan for the coolant is 
malfunctioning.
Observe the coolant temperature 
display.
Have the fan replaced as soon as 
possible. 
     
        
        Page 274 of 376
274 Practical hintsWhat to do if …Display symbol
Display message
Possible cause
Possible solution
Ñ
CRUISE CONTROL
DRIVE TO WORKSHOP!
Cruise control is malfunctioning.
Visit an authorized Mercedes-Benz 
Center.
G
VISIT WORKSHOP!
DISPLAY MALFUNCTION
The instrument cluster display is 
malfunctioning.
The displays for several systems have 
malfunctioned. Some systems them-
selves may also have malfunctioned.
Continue driving with added caution.
Visit an authorized Mercedes-Benz 
Center as soon as possible.
Have the electronic systems checked 
by an authorized Mercedes-Benz 
Center.
±
VISIT WORKSHOP!
DISPLAY MALFUNCTION
Certain electronic systems are unable to 
relay information to the control system. 
The following systems may have failed:
Coolant temperature display
Tachometer
Cruise control display
Have the electronic systems checked 
by an authorized Mercedes-Benz 
Center (
page 260).
J
DOOR OPEN!
You are attempting to drive with one or 
more doors open.
Close the doors.