2004 MERCEDES-BENZ C CLASS COUPE towing

ContentsPractical hints.................................. 257
What to do if … .................................. 258 Lamps in instrument cluster ......... 258
Lamp in center console ................ 263
Messages in the display ............... 264
Where will I find ...?............................ 284 First aid kit ................................... 284
Spare wheel ................................. 285
Vehicle tool kit ............................. 285
Unlocking/locking in an emergency .. 288 Unlocking the vehicle ................... 288
Locking the vehicle ...................... 289
Changing batteries in
the SmartKey ............................... 290
Fuel filler flap ............................... 291
Manually unlocking the
gear selector lever........................ 291
Opening/closing in an emergency ..... 292 Panorama sliding/pop-up roof ..... 292
Replacing bulbs ................................. 293 Bulbs ............................................ 293
Replacing bulbs for front lamps.... 295
Side marker lamp bulb ................. 298
Replacing bulbs for rear lamps ..... 298
Replacing wiper blades ...................... 300 Removing ..................................... 300
Installing ...................................... 300
Flat tire .............................................. 301 Preparing the vehicle ................... 301
Mounting the spare wheel ............ 301
Battery ............................................... 307 Disconnecting the battery ............ 308
Removing the batteries ................ 308
Charging and reinstalling
batteries....................................... 308
Reconnecting the batteries .......... 308
Jump starting ..................................... 310
Towing the vehicle ............................. 313 Installing towing eye bolt ............. 316
Fuses ................................................. 317 Fuse box in
passenger compartment .............. 317
Fuse box in engine compartment . 317
Auxiliary fuse box in trunk ............ 318
Technical data ................................. 319
Spare parts service ............................ 320
Warranty coverage............................. 321 Loss of Service and Warranty
Information Booklet ..................... 321 Identification labels ........................... 322
Layout of poly-V-belt drive ................. 323
C 230 Kompressor ....................... 323
C 320 ........................................... 323
Engine ............................................... 324
Rims and Tires ................................... 325 Same size tires............................. 326
Spare wheel ................................. 326
Electrical system ............................... 327
Main Dimensions ............................... 328
Weights ............................................. 329
Fuels, coolants, lubricants, etc. ......... 330 Capacities .................................... 330
Engine oils ................................... 332
Engine oil additives ...................... 332
Air conditioning refrigerant .......... 332
Brake fluid.................................... 332
Premium unleaded gasoline ......... 333
Fuel requirements ........................ 333
Gasoline additives ........................ 334
Flexible Fuel Vehicles................... 334
Coolants ...................................... 336
Windshield washer system and
headlamp cleaning system........... 338
Consumer information ....................... 339
Uniform tire quality grading ......... 339

80 Safety and SecurityAnti-theft systemsDisarming tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.1 Tow-away alarm off switch
2 Indicator lamp
The switch is located on the center con-
sole.
Turn off the ignition and remove the
SmartKey.

Press upper half 1 of the switch.
Indicator lamp 2 in the switch comes
on briefly.

Lock your vehicle with the SmartKey.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.iYou cannot disarm the tow-away alarm
while the ignition is turned on.

87
Controls in detail
Locking and unlocking
Illumination of the emergency release but-
ton:

The button will flash for 30 minutes af-
ter opening the trunk.


The button will flash for 60 minutes af-
ter closing the trunk.
Automatic central locking
The doors and the trunk lid automatically
lock when the ignition is switched on and
the wheels are turning at vehicle speeds of
approximately 9 mph (15 km/h) or more.
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
For more information on towing the vehi-
cle, see “Towing the vehicle” (
page 313).
You can deactivate the automatic locking
mode using the control system
(
page 129).
iThe emergency release button unlocks
and opens the trunk while the vehicle is
standing or driving.
The emergency release button does
not open the trunk lid, if the vehicle
battery is discharged or disconnected.
iIf the emergency release button is
pressed and the vehicle was centrally
locked, the exterior lamps will flash and
the alarm will sound as the trunk lid
opens. To cancel the alarm, do one of
the following:

Press button Œ or‹ on the
SmartKey.


Insert the SmartKey in the starter
switch.
iThe doors unlock automatically after an
accident if the force of the impact ex-
ceeds a preset threshold.
The vehicle automatically locks when
the ignition is switched on and the
wheels are turning at vehicle speeds of
approximately 9 mph (15 km/h) or
more. You could therefore lock yourself
out when the vehicle

is pushed or towed


is on a test stand

200 Controls in detailUseful features
Useful featuresInterior storage spaces Glove box
1 Glove box
2 Glove box lid release
Opening the glove box

Pull lid release 2.
The glove box lid opens downward.
Closing the glove box

Push lid up to close. Locking the glove box

Insert mechanical key into the glove
box lock and turn it to position
4.
Unlocking the glove box

Turn mechanical key in the glove box
lock to position 3.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when stowing objects in the vehicle. Put lug-
g a g e o r c a r g o i n t h e t r u n k i f p o s s i b l e . D o n o t
pile luggage or cargo higher than the seat
backs. Do not place anything on the luggage
cover below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
iPrior to closing the glove box, close the
compartment for glasses first.

210 Controls in detailUseful featuresRoadside Assistance button•
The Roadside Assistance button • is
located below the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
TELE DIAGNO-
SIS – CONNECTING CALL will appear in
the multifunction display.
When the connection is established, the
message
TELE DIAGNOSIS - CALL CON-
NECTED
appears in the multifunction dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button • remains illumi-
nated in red for approx. ten seconds
during the system self-check after turn-
ing the SmartKey in the starter switch
to position 2 (together with the “SOS”
button and the Information
button ¡).
See system self-check (
page 207)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button • is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
TELE DIAGNOSIS – CALL
FAILED
appears in the multifunction
display.

257
Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency Replacing bulbs
Replacing wiper blades
Flat tireBattery
Jump starting
Towing the vehicle
Fuses

285
Practical hints
Where will I find ...?
Spare wheel
The spare wheel is located under the trunk
floor.
Removing the spare wheel
Lift trunk floor and engage handle in
the upper edge of the trunk.
1 Spare wheel
2 Storage tray with vehicle tool kit
3 Mounting screw for spare wheel/cover
for vehicle tools

Turn the mounting screw 3 counter-
clockwise.

Remove the spare wheel 1. Storing the spare wheel

Place spare wheel
1 in wheel well.

Turn mounting screw 3 clockwise to
its stop to secure the spare wheel.

Lower the trunk floor before closing the
trunk lid.
Vehicle tool kit
The vehicle tool kit and air pump are stored
in the wheel well below the trunk floor.
1 Vehicle jack
2 Air pump
3 Alignment bolt
4 Wheel wrench
5 Towing eye bolt
6 Spare wheel bolts

313
Practical hints
Towing the vehicle
 Towing the vehicle
Mercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift/dolly equipment. This method is pref-
erable to other types of towing. When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground or front wheels raised only so far as
necessary to have the vehicle moved to a
safe location where the recommended
towing methods can be employed.
!Use flatbed or wheel lift/dolly equip-
ment with SmartKey in starter switch
turned to position
0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm
(page 79) and deactivate the auto-
matic central locking (
page 129).
!Vehicles with automatic transmission:
Do not tow-start the vehicle.
!If the vehicle is towed with the front
axle raised, the engine must be shut off
(SmartKey in starter switch position 0
or 1). Otherwise, the ESP will immedi-
ately be engaged and will apply the rear
wheel brakes.
When towing the vehicle with all wheels
on the ground, the gear selector lever
must be in position N (manual trans-
mission: gears disengaged) and the
SmartKey must be in starter switch
position 2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for dis-
tances up to 30 miles (50 km) and at a
speed not to exceed 30 mph
(50 km/h).