2004 MERCEDES-BENZ C CLASS COUPE service

Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demon-
stration of your trust in our company
name. Furthermore, it exemplifies your de-
sire to own an automobile that will be as
easy as possible to operate and provide
years of service.
Your Mercedes-Benz represents the ef-
forts of many skilled engineers and crafts-
men. To help assure your driving pleasure,
and also the safety of you and your passen-
gers, we ask you to make a small invest-
ment of time:


Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.


Please follow the recommendations
contained in this manual. They are de-
signed to acquaint you with the opera-
tion of your Mercedes-Benz.


Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and oc-
cupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Mercedes-Benz USA, LLC
A DaimlerChrysler Company

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10 Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle
outside the USA or Canada ............ 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16 Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18 Reporting Safety Defects ............... 18At a glance ......................................... 19
Cockpit ................................................ 20
Instrument cluster ............................... 22
Multifunction steering wheel ............... 24 Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28
Getting started ................................... 29
Unlocking ............................................. 30 Unlocking with the SmartKey.......... 30
Adjusting .............................................. 32 Seats............................................... 32
Steering wheel ................................ 37
Mirrors ............................................ 39
Driving .................................................. 41 Fastening the seat belt ................... 41
Starting the engine ......................... 44
Switching on headlamps ................. 48
Turn signals .................................... 48
High beam ...................................... 48
Windshield wipers ........................... 49
Problems while driving .................... 50
Parking and locking .............................. 52 Parking brake.................................. 52
Switching off headlamps................. 53
Turning off the engine ..................... 53
Safety and Security ........................... 55
Occupant safety ................................... 56 Airbags ........................................... 57
Seat belts ....................................... 62
Children in the vehicle .................... 65
Panic alarm* ........................................ 72 Activating........................................ 72
Deactivating.................................... 72
Driving safety systems ......................... 73 ABS ................................................. 73
BAS ................................................. 74
ESP ................................................. 75
Anti-theft systems ................................ 78 Immobilizer ..................................... 78
Anti-theft alarm system* ................ 78
Tow-away alarm* ............................ 79Controls in detail ................................ 81
Locking and unlocking ......................... 82 Keys ................................................ 82
Opening the doors from the inside . 85
Opening the trunk lid ...................... 85
Closing the trunk lid ....................... 86
Trunk lid emergency release ........... 86

Contents
Opening and closing the roller sun-
blinds for the
panorama sliding/pop-up roof ..... 189
Opening and closing the
panorama sliding/pop-up roof ..... 190
Synchronizing the
panorama sliding / pop-up roof
and the roller sunblinds ............... 193
Driving systems ................................. 194 Cruise control .............................. 194
Loading.............................................. 197 Roof rack*.................................... 197
Luggage cover.............................. 197
Split rear bench seat .................... 197
Loading instructions..................... 199
Useful features .................................. 200 Interior storage spaces ................ 200
Ashtrays ....................................... 203
Cigarette lighter ........................... 204
Telephone* .................................. 205
Tele Aid* ...................................... 206
Garage door opener ..................... 214
Operation ......................................... 221
The first 1000 miles (1500km) .......... 222 Driving instructions ............................ 223
Drive sensibly – save fuel.............. 223
Drinking and driving ...................... 223
Pedals ........................................... 223
Power assistance .......................... 223
Brakes........................................... 224
Driving off ..................................... 225
Parking.......................................... 225
Tires .............................................. 226
Hydroplaning................................. 227
Tire traction .................................. 227
Tire speed rating ........................... 228
Winter driving instructions ............ 228
Standing water.............................. 229
Passenger compartment ............... 230
Driving abroad .............................. 230
Control and operation of
radio transmitter ........................... 230
Catalytic converter........................ 231
Emission control ........................... 231
Coolant temperature..................... 232
At the gas station ............................... 233 Refueling....................................... 233
Check regularly and
before a long trip .......................... 234
Engine compartment .......................... 236 Hood ............................................. 236
Engine oil ...................................... 237
Transmission fluid level ................ 241
Coolant level ................................. 241
Battery .......................................... 242
Windshield washer system and
headlamp cleaning system ........... 243
Tires and wheels ................................ 244 Important guidelines ..................... 244
Life of tire ..................................... 245
Direction of rotation ..................... 245
Checking tire inflation pressure .... 245
Rotating wheels ............................ 246
Winter driving ..................................... 247 Winter tires ................................... 247
Block heater (Canada only) ........... 248
Snow chains ................................. 248
Maintenance ...................................... 249 Clearing the service indicator ....... 249
Service term exceeded ................. 249
Calling up the service indicator .... 250
Resetting the service indicator ..... 250
Vehicle care ....................................... 251 Cleaning and care of the vehicle ... 251

ContentsPractical hints.................................. 257
What to do if … .................................. 258 Lamps in instrument cluster ......... 258
Lamp in center console ................ 263
Messages in the display ............... 264
Where will I find ...?............................ 284 First aid kit ................................... 284
Spare wheel ................................. 285
Vehicle tool kit ............................. 285
Unlocking/locking in an emergency .. 288 Unlocking the vehicle ................... 288
Locking the vehicle ...................... 289
Changing batteries in
the SmartKey ............................... 290
Fuel filler flap ............................... 291
Manually unlocking the
gear selector lever........................ 291
Opening/closing in an emergency ..... 292 Panorama sliding/pop-up roof ..... 292
Replacing bulbs ................................. 293 Bulbs ............................................ 293
Replacing bulbs for front lamps.... 295
Side marker lamp bulb ................. 298
Replacing bulbs for rear lamps ..... 298
Replacing wiper blades ...................... 300 Removing ..................................... 300
Installing ...................................... 300
Flat tire .............................................. 301 Preparing the vehicle ................... 301
Mounting the spare wheel ............ 301
Battery ............................................... 307 Disconnecting the battery ............ 308
Removing the batteries ................ 308
Charging and reinstalling
batteries....................................... 308
Reconnecting the batteries .......... 308
Jump starting ..................................... 310
Towing the vehicle ............................. 313 Installing towing eye bolt ............. 316
Fuses ................................................. 317 Fuse box in
passenger compartment .............. 317
Fuse box in engine compartment . 317
Auxiliary fuse box in trunk ............ 318
Technical data ................................. 319
Spare parts service ............................ 320
Warranty coverage............................. 321 Loss of Service and Warranty
Information Booklet ..................... 321 Identification labels ........................... 322
Layout of poly-V-belt drive ................. 323
C 230 Kompressor ....................... 323
C 320 ........................................... 323
Engine ............................................... 324
Rims and Tires ................................... 325 Same size tires............................. 326
Spare wheel ................................. 326
Electrical system ............................... 327
Main Dimensions ............................... 328
Weights ............................................. 329
Fuels, coolants, lubricants, etc. ......... 330 Capacities .................................... 330
Engine oils ................................... 332
Engine oil additives ...................... 332
Air conditioning refrigerant .......... 332
Brake fluid.................................... 332
Premium unleaded gasoline ......... 333
Fuel requirements ........................ 333
Gasoline additives ........................ 334
Flexible Fuel Vehicles................... 334
Coolants ...................................... 336
Windshield washer system and
headlamp cleaning system........... 338
Consumer information ....................... 339
Uniform tire quality grading ......... 339

10 IntroductionOperator’s Manual
Operator’s ManualThis Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the in-
structions and warnings contained in this
manual. Ignoring them could result in dam-
age to the vehicle or personal injury to you
or others. Vehicle damage caused by fail-
ure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your au-
thorized Mercedes-Benz Center will be
glad to demonstrate the proper proce-
dures. We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, infor-
mation, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
C e n t e r w i l l b e g l a d t o i n fo r m y o u o f c o r r e c t
care and operating procedures.
The Operator’s Manual and Service Book-
let are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:

New Car Limited Warranty,


Emission System Warranty,


Emission Performance Warranty,


California, Maine, Massachusetts, and
Vermont Emission Control System
Warranty
(California, Maine, Massachusetts, and
Vermont only),


State Warranty Enforcement Laws
(Lemon Laws).

11
Introduction
Operator’s Manual
Important notice for California
retail buyers and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and / or its au-
thorized repair or service facilities fail to fix
one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the pe-
riod of 18 months from original delivery of
the vehicle or the accumulation of
18 000 miles (approx. 29 000 km) on the
odometer of the vehicle, whichever occurs
first, a reasonable number of repair at-
tempts is presumed for a retail buyer or
lessee if one or more of the following oc-
curs:
(1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal- function of a less serious nature than
category (1) has been subject to repair
four or more times and you have direct-
ly notified us in writing of the need for
its repair, or (3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calender days. Written notification
should be sent to us, not a dealer, at
Mercedes-Benz USA, LLC, Customer
Assistance Center, One Mercedes
Drive, Montvale, NJ 07645-0350.

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Center for service.
The service advisor will record each ser-
vice in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MER-Cedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Cus-
tomer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram Brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MER-Cedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MER-Cedes,
or Customer Service (in Canada) at
1-800-387-0100.

13
Introduction
Operator’s Manual
Operating your vehicle outside the USA or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:

service facilities or replacement parts
may not be readily available,


unleaded gasoline for vehicles with cat-
alytic converters may not be available;
the use of leaded fuels will damage the
catalysts,


gasoline may have a considerably low-
er octane rating, and improper fuel can
cause engine damage.
Certain Mercedes-Benz models are avail-
able for delivery in Europe under our Euro-
pean Delivery Program. For details, consult
your authorized Mercedes-Benz Center or
write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
849 Eglinton Avenue East
Toronto, Ontario M4G 2L5