2004 MAZDA MODEL SPEED MX-5 MIATA service

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Page 257 of 282

MAZDA MODEL SPEED MX-5 MIATA 2004 Owners Manual 9-5
Customer Information and Reporting Safety Defects
Customer Assistance
Form No. 8T02-EA-03L
Please recognize that the resolution of service problems in most cases requires the use of
your Mazda de

9-5
Customer Information and Reporting Safety Defects
Customer Assistance
Form No. 8T02-EA-03L
Please recognize that the resolution of service problems in most cases requires the use of
your Mazda dealer’s service facilities, personnel and equipment. We urge you to follow the
above three steps in sequence therefore for most effective results.
Mediation/Arbitration Program
Occasionally a customer concern cannot be resolved through Mazda
’s Customer
Satisfaction Program. If after exhausting the procedures in this manual your concern is still
not resolved, you have another option.
Mazda Canada Inc. participates in an arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will advise you about how your
concern may be reviewed and resolved by an independent third party through binding
arbitration.
Your complete satisfaction is the goal of Mazda Canada Inc. and our dealers.
Mazda ’s participation in CAMVAP makes a valuable contribution to our achieving that
goal. There is no charge for using CAMVAP. CAMVAP results are fast, fair and final as the
award is binding on both you and Mazda Canada Inc.
Canadian Motor Vehicle Arbitration Plan (CAMVAP)
If a specific item of concern arises, where a solution cannot be reached between an owner,
Mazda, and/or one of it
’s dealers (that all parties cannot agree upon), the owner may wish
to use the services offered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
CAMVAP uses the services of Provincial Administrators to assist consumers in scheduling
and preparing for their arbitration hearings. However, before you can proceed with
CAMVAP you must follow your Mazda dispute resolution process as outlined previously.
CAMVAP is fully implemented in all provinces and territories.
Consumers wishing to obtain further information about the Program can obtain an
information booklet from your dealer, the Provincial Administrator or the Canadian Motor
Vehicle Arbitration Plan Office at the following address or telephone number.
Canadian Motor Vehicle Arbitration Office
235 Yorkland Boulevard, suite 300
North York, Ontario
M2J 4Y8
1 (800) 207-0685
J07S_8T02-EA-03L_Edition1.book Page 5 Monday, November 10, 2003 11:21 AM
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Page 259 of 282

MAZDA MODEL SPEED MX-5 MIATA 2004 Owners Manual 9-7
Customer Information and Reporting Safety Defects
Customer Assistance
Form No. 8T02-EA-03L
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have

Page 266 of 282

MAZDA MODEL SPEED MX-5 MIATA 2004 Owners Manual 9-14
Customer Information and Reporting Safety Defects
Form No. 8T02-EA-03L
Uniform Tire Quality Grading System (UTQGS)
This information relates to the tire grading system developed by the U.S. Nation

9-14
Customer Information and Reporting Safety Defects
Form No. 8T02-EA-03L
Uniform Tire Quality Grading System (UTQGS)
This information relates to the tire grading system developed by the U.S. National
Highway Traffic Safety Administration for grading tires by tread wear, traction, and
temperature performance.
Tr e a d We a r
The tread wear grade is a comparative rating based on the wear rate of the tire when tested
under controlled conditions on a specified government test course.
For example, a tire graded 150 would wear one-and-a-half times as well on the government
course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however,
and may depart significantly from the norm because of variations in driving habits, service
practices and differences in road characteristics and climate.
Traction-AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B, and C. These grades represent
the tire
’s ability to stop on wet pavement as measured under controlled conditions on
specified government test surfaces of asphalt and concrete. A tire marked C may have poor
traction performance.
Te m p e r a t u r e - A , B , C
The temperature grades A (the highest), B, and C, represent the tire
’s resistance to the
generation of heat and its ability to dissipate heat when tested under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire
life, and excessive temperatures can lead to sudden tire failure.
Grade C corresponds to a level of performance which all passenger vehicle tires must meet
under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent
higher levels of performance on the laboratory test wheel than the minimum required by
law.
Uniform Tire Quality Grading System (UTQGS)
The traction grade assigned to this tire is based on braking (straight ahead) traction
tests and does not include acceleration cornering (turning), hydroplaning, or peak
traction characteristics.
WARNING
J07S_8T02-EA-03L_Edition1.book Page 14 Monday, November 10, 2003 11:21 AM
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Page 269 of 282

MAZDA MODEL SPEED MX-5 MIATA 2004 Owners Manual 9-17
Customer Information and Reporting Safety Defects
Form No. 8T02-EA-03L
Service Publications
Factory-authorized Mazda service publications are available for owners who wish to do
some of their ow

Page 274 of 282

MAZDA MODEL SPEED MX-5 MIATA 2004 Owners Manual 10-4
Form No. 8T02-EA-03L
Specifications
Engine
Electrical System
Lubricant Quality
* Refer to the recommended SAE viscosity numbers on page 8-13 .
Specifications
Item
Specification
Type DOHC-16V

Page 281 of 282

MAZDA MODEL SPEED MX-5 MIATA 2004 Owners Manual 11-5
Index
Form No. 8T02-EA-03L
R
Rocking the Vehicle ........................... 4-8
S
Safety Defects, Reporting ................ 9-16
Seat Belt System 3-point type
.................................

11-5
Index
Form No. 8T02-EA-03L
R
Rocking the Vehicle ........................... 4-8
S
Safety Defects, Reporting ................ 9-16
Seat Belt System 3-point type
................................. 2-7
Automatic locking
...................... 2-6
Emergency locking
..................... 2-6
Extender
.................................... 2-10
Pregnant women
......................... 2-6
Pretensioner and load limiting
.... 2-8
Seat belt precautions
................... 2-4
Warning beep
............................ 2-12
Warning light
............................ 2-12
Seats Front seat
.................................... 2-2
Security System Immobilizer system
.................. 3-29
Service Publications
......................... 9-17
Spare Tire and Tool Storage
.............. 7-3
Specifications
................................... 10-4
Speedometer
..................................... 5-19
SRS Air Bags Air bag system description
....... 2-26
Supplemental restraint systems
precautions
................................ 2-20
Warning light
............................ 2-29
Starting the Engine
............................. 5-3
Steering Wheel Horn
.......................................... 5-35
Storage Compartments
..................... 6-62
Center console
.......................... 6-62
Glove box
.................................. 6-62
Mesh pocket
.............................. 6-63
Sunvisors
.......................................... 6-59
T
Tachometer .......................................5-20
Temporary Spare Tire
......................8-30
Tiedown Hook
..........................................7-17
Tires Flat tire
........................................7-3
Inflation pressure
.......................8-28
Replacement
..............................8-30
Rotation
.....................................8-29
Snow tires
....................................4-9
Spare tire and tool storage
...........7-3
Specifications
............................10-6
Tire chains
.................................4-10
Uniform tire quality grading system
(UTQGS)
...................................9-14
Tool
....................................................7-3
Towing Description
................................7-16
Emergency towing
....................7-16
Recreational towing
..................7-17
Trailer towing
............................4-13
Trailer Towing
..................................4-13
Trip Meter
........................................5-19
Trunk Lid
..........................................3-10
Trunk Light
......................................3-12
Trunk Release Handle
......................3-12
Turn and Lane-Change Signals
........5-32
V
Vanity Mirrors ..................................6-59
Vehicle Information Labels
..............10-2
W
Warning Lights .................................5-23
ABS
...........................................5-27
Air bag system
..........................5-28
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