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Customer Information and Reporting Safety Defects
Customer Assistance
Form No. 8R65-EA-03C
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area’s Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your dealer’s name and location
6. Your question(s)
Customer Assistance (Puerto Rico)
J60E_8R65-EA-03C_Edition2.book Page 6 Saturday, April 26, 2003 1:48 PM
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Specifications
Form No. 8R65-EA-03C
Lubricant Quality
*Refer to the recommended SAE viscosity numbers on page 8-9.
Capacities
(Approximate Quantities)
Check oil and fluid levels with dipsticks or reservoir gauges.
Dimensions
*With license plate holder
LubricantClassification
API Service ILSAC
Engine oil
*SL GF-III
Lubricant Classification
Manual transmission oil API Service GL-4 or GL-5 (SAE 75W-90)
Automatic transmission fluid ATF M-III or equivalent (e.g. Dexron® III)
Rear differential oil API Service GL-5 (SAE 90)
Brake/Clutch fluid SAE J1703 or FMVSS116 DOT-3
ItemUnit
L US qt Imp qt
Engine oilWith oil filter replacement 3.5 3.7 3.1
Without oil filter replacement 3.3 3.5 2.9
Coolant 9.8 10.4 8.6
Manual transmission oil 1.75 1.8 1.5
Automatic transmission fluid 8.7 9.2 7.7
Rear differential oil 1.3 1.4 1.1
Fuel tank 60 15.9 (US gal) 13.2 (Imp gal)
Item Model
Overall length
4,425 mm (174.2 in), 4,430 mm
*(174.4 in)
Overall width 1,770 mm (69.7 in)
Overall height 1,340 mm (52.8 in)
Front tread 1,500 mm (59.1 in)
Rear tread 1,505 mm (59.3 in)
Wheelbase 2,700 mm (106.3 in)
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