2004 MAZDA MODEL MPV ECO mode

9-4
Customer Information and Reporting Safety Defects
Customer Assistance
Form No. 8S06-EA-03H

Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:

STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.

STEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-6).

STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 305 Milner Avenue, Suite 400 Scarborough, Ontario M1B 3V4 Canada
TEL:1 (800) 263-4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the "Vehicle Identification Labels" page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer’s name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
Customer Assistance (Canada)
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9-7
Customer Information and Reporting Safety Defects
Customer Assistance
Form No. 8S06-EA-03H
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.

STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area’s Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your dealer’s name and location
6. Your question(s)
Customer Assistance (Puerto Rico)
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10-7
Specifications
Form No. 8S06-EA-03H

Tires
Check the tire pressure label for tire size and inflation pressure. Refer to Tire Inflation
Pressure on page 8-27.
Standard tire
*1Steel wheel*2Aloy wheel
Temporary spare tire

Fuses
Refer to the fuse rating on page 8-38.
NOTE
The tires have been optimally matched with the chassis of your vehicle.
When replacing tires, Mazda recommends that you replace tires of the same type
originally fitted to your vehicle. For details, contact an Authorized Mazda Dealer.
Item Model
Tire size 205/65R15 94H 215/60R16 95H P215/60R17 95H
Rim size
15×6JJ
*1, 15×6J*216×6-1/2J 17×7J
Inflation pressure
240 kPa (35 psi or lb/po2) 240 kPa (35 psi or lb/po2) 240 kPa (35 psi or lb/po2)
Tire size Inflation pressure
T135/90D15 420 kPa (60 psi)
J16R_8S06-EA-03H_Edition1.book Page 7 Wednesday, July 9, 2003 4:19 PM