IN CASE OF AN EMERGENCY
463
IF YOUR ENGINE STALLS WHILEDRIVING
If your engine stalls while driving...
1. Reduce your speed gradually, keeping a straight line. Move
cautiously off the road to a safe place.
2. Turn on your emergency flashers.
3. Turn the ignition key to ACCº or LOCKº, and try starting the
engine again.
If the engine will not start, see If your vehicle will not startº.
CAUTION
If the engine is not running, the power assist for the
brakes and steering will not work, so steering and
braking will be much harder than usual.
IF YOUR VEHICLE WILL NOT START
(a) Simple checks
Before making these checks, make sure you have followed the
correct starting procedure instructions in How to start the
engineº on page 377 and that you have sufficient fuel. Since
your vehicle is equipped with the engine immobilizer system,
also check whether the other keys w ill start the engine. If they
work, your key may be broken. Have the key checked at your
Lexus dealer. If none of your keys work, there may be a
malfunction in the i mmobilizer system. Call your Lexus dealer.
See Keysº on page 8.
If the engine is not turning over or is turning over too
slowly Ð
1. Check that the battery terminals are tight and clean.
2. If the battery terminals are O.K., switch on the interior light.
3. If the light is out, dim or goes out when the starter is cranked,
the battery is discharged. You may try jump starting. See (c)
Jump startingº for further instruction.
If the light is O.K., but the engine still will not start, it needs
adjustment or repair. Call a Lexus dealer, Roadside
Assistance or Customer Service Assistance. (See
Forewordº.)
IN CASE OF AN EMERGENCY
464
NOTICE
Do not pull- or push-start the vehicle. It may damagethe vehicle or cause a collision when the engine starts.Also the three-way catalytic converter may overheatand become a fire hazard.
If the engine turns over at its normal speed but will not
start Ð
1. Turn the ignition key to ACCº or LOCKº and try starting the
engine again.
2. The engine may be flooded because of repeated cranking.
See (b) Starting a flooded engineº for further instructions.
3. If the engine still will not start, it needs adjustment or repair.
Call a Lexus dealer, Roadside Assistance or Customer Service
Assistance. (See Forewordº.)(b) Starting a flooded engine
If the engine will not start, your engine may be flooded
because of repeated cranking.
If this happens, turn the ignition key to STARTº with the
accelerator pedal fully depressed, and hold the key at this
position for about 30 seconds. Then the cranking hold function
stops cranking automatically, and you can try starting the
engine with your foot off the accelerator pedal.
If the engine does not start, wait a few minutes and try again.
If the engine still will not start, it needs adjustment or repair.
Call a Lexus dealer, Roadside Assistance or Customer Service
Assistance. (See Forewordº.)
(c) Jump starting
To avoid serious personal injury and damage to your
vehicle which might result from battery explosion, acid
burns, electrical burns, or damaged electronic
components, these instructions must be followed
precisely.
IN CASE OF AN EMERGENCY
468
IF YOU CANNOT INCREASE THEENGINE SPEED
If the engine speed does not increase with the accelerator
pedal depressed down, there may be a problem somewhere
in your electronic throttle control system.
At this time, vibration may occur. However, if you depress the
accelerator pedal more firmly and slowly, you can drive your
vehicle at low speeds. Have your vehicle checked by your
Lexus dealer as soon as possible.
Even if the abnormality of the electronic throttle control system
is corrected during low speed driving, the system may not be
recovered until the engine is stopped and the ignition key is
turned to ACCº or LOCKº position.
CAUTION
Be especially careful to prevent erroneous pedal
operation.
IF YOUR VEHICLE OVERHEATS
If your engine coolant temperature gauge indicates
overheating, if you experience a loss of power, or if you
hear a loud knocking or pinging noise, the engine has
probably overheated.
When the engine overheats
Pull safely off the road, stop the vehicle and turn on your
emergency flashers. Put the transmission in Pº and apply the
parking brake.
A: If steam is coming from your engine:
Turn off the engine. Leave the hood closed until there is no sign
of steam or coolant. Your engine could have been seriously
damaged already. Call your Lexus dealer for assistance.
CAUTION
To help avoid personal injury, keep the hood closed until
there is no steam. Escaping steam or coolant is sign of
very high pressure.
IN CASE OF AN EMERGENCY
493
CAUTION
Use extreme caution when towing the vehicle. Avoid
sudden starts or erratic driving maneuvers which would
place excessive stress on the emergency towing eyelet
and towing cable or chain. The eyelet and towing cable
or chain may break and cause serious injury or damage.
NOTICE
Use only a cable or chain specifically intended for use in towing vehicles. Securely fasten the cable or chainto the towing eyelet provided.
Before towing, check that the center differential is unlocked.
(The indicator light must be off with the ignition on.) Release
the parking brake and put the transmission in Nº. The ignition
key must be in ACCº (engine off) or ONº (engine running).CAUTION
If the engine is not running, the power assist for the
brakes and steering will not work so steering and
braking will be much harder than usual.
Emergency towing hook precautions:
Before emergency towing, check that the eyelet is not
broken or damaged and that the installation bolts are not
loose.
Fasten the towing cable or chain securely to the hook.
Do not jerk the eyelet. Apply steady and even force.
To avoid damaging the eyelet, do not pull from the side or at
a vertical angle. Always pull straight ahead.
IN CASE OF AN EMERGENCY
494
CAUTION
If the emergency towing eyelet is used to get out when
your vehicle becomes stuck in the mud, sand or other
condition from which the vehicle cannot be driven out
under its own power, make sure to observe the
precautions mentioned below. Otherwise, excessive
stress will be put on the eyelet and the towing cable or
chain may break, causing serious injury or damage.
If the towing vehicle can hardly move, do not forcibly
continue the towing. Contact your Lexus dealer or a
commercial tow truck service for assistance.
Tow the vehicle as straight ahead as possible.
Keep away from the vehicle during towing.
Tips for towing a stuck vehicle:
The following methods are effective to use when your
vehicle is stuck in the mud, sand or other condition from
which the vehicle cannot be driven out under its own
power. Use extreme caution when towing the vehicle. In
addition, keep away from the vehicles and towing cable or
chain when towing.
Remove the sand and soil in the front and the back of the
tires.
Place stones or wood under the tires.
IF YOU CANNOT SHIFT AUTOMATIC
TRANSMISSION SELECTOR LEVER
If you cannot shift the selector lever out of Pº position to
other positions even though the brake pedal is depressed,
use the shift lock override button as follows:
1Turn the ignition key to LOCKº. Make sure the parking
brake is applied.
2Pry up the cover with a flat-bladed screwdriver or
equivalent.
IN CASE OF AN EMERGENCY
499
Automatic notifications
If an airbag deploys, an emergency signal is sent
automatically to the Lexus Link Call Center. In your vehicle, the
system announces Placing an emergency call to the Lexus
Link Center.º In response to the signal, Lexus Link Advisor will
attempt to comm unicate with you first. If the Advisor cannot get
any response from you, the Advisor will locate your vehicle
through the GPS, call the nearest emergency services
provider, describe the situation and your location. If necessary,
the Advisor will transfer your call to the emergency services
operator. If the theft deterrent system on your vehicle is activated,
the Lexus Link System on your vehicle will automatically call
the Lexus Link Call Center. The Advisor will attempt to contact
you to determine whether the alarm is valid.
If you report to the Lexus Link Call Center that your vehicle has
been stolen, the Advisor will locate, track and provide location
information to the appropriate law enforcement authority. To
protect subscriber privacy, the Lexus Link Call Center will not
provide the location of a vehicle to anyone other than a law
enforcement authority.
If you accidentally activate the vehicle alarm, push the
UNLOCKº
button on the wireless remote control key within 55
seconds after the alarm was set off, or insert the key into the
door keyhole or ignition switch. The Lexus Link System will
cancel the theft call.
IN CASE OF AN EMERGENCY
507
Audible voice prompts
The following table shows the voice responses from the Lexus Link System\
.Voice phrase: Explanation about Lexus Link System
This is the Lexus Link system. Integrating
global positioning satellite and wireless
communication technology into your
Lexus and providing enhanced safety,
security, and convenience. At the touch of
a button, or automatically in the event of
an accident, you are connected to a Lexus
Link Advisor who will assist you Ð 24
hours a day, 7 days a week where GPS
and cellular coverage is available. The
Lexus Link System also has an audio
recorder allowing you to record reminders
to yourself or information from a Lexus
Link Advisor.
To contact a Lexus Link Advisor, press the
SERVICESº button. The Lexus Link
System will inform the advisor of your
vehicle's current location and your
identity. The advisors can handle a wide
variety of services, such as giving
directions to shops, gas stations, ATMs,
restaurants and roadside assistance with
location. Services available will depend
on the service package you selected.In an emergency, press the emergency
services button on your Lexus Link
console. It is marked with a red
ambulance. Upon receiving your call, the
advisor will assess the situation and, if
necessary, alert the nearest emergency
services provider. The emergency button
should only be used in life threatening
situations.
If your Lexus detects that an airbag
deployment may have occurred, the
Lexus Link System will automatically send
an emergency message to the Lexus Link
Call Center.
The system will also automatically contact
the call center if the security system alarm
goes off. An advisor will first contact you
to determine if the alarm is valid. Upon
your confirmation, the advisor will then
provide the vehicle location to the police.If you accidentally set off the alarm, press
the remote door unlock, or insert your key
in the door lock or ignition within 55
seconds. This will prevent the Lexus Link
System from placing a theft call.
The volume control lets you adjust the
volume level for Lexus Link calls, system
prompts, and memos. Press the plus key
to increase volume and the minus key to
decrease it.
To record a memo or a call, press the key
labeled RECº. When you are finished
recording, press the RECº button again.
To listen to the memo, press the PLAYº
button. You can record one message up
to five minutes long. When you record a
new memo, all of the previous memos will
be erased.
For more detailed information on the use,
features and limitations of this system,
please consult your Lexus Link Owner's
Manual.
IN CASE OF AN EMERGENCY
511
IF YOU LOSE YOUR KEYS ORLOCK YOURSELF OUT
You can purchase a new key at your Lexus dealer if you
can give them the key number and master key.
Even if you lose only one key, contact your Lexus dealer to
make a new key. If you lose all your master keys, you cannot
make new keys; the whole engine immobilizer system must be
replaced.
See the suggestion given in Keysº on page 8.
You can use the wireless remote control system with the new
key. Contact your Lexus dealer for detailed information.
If your keys are locked in the vehicle and you cannot get a
duplicate, many Lexus dealers can still open the door for you
using special tools. If your vehicle is equipped with Lexus Link
System, call the Lexus Link Call Center 1-800-25-LEXUS
(Toll-Free) (1-800-255-3987). Once you provide the Lexus
Link Call Center Advisor with your Lexus Link PIN (Personal
Identification Number), or personal security word, they will
unlock your vehicle.