
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at aminimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Your selling dealer is best equipped and most anxious to
provide prompt resolution for any warranty issue or
related matter that you may experience. The manufactur-
er's dealers have the facilities, factory-trained techni-
cians, special tools, and the latest information to assure
your vehicle is fixed correctly and in a timely manner.
The manufacturer has empowered its dealers to make
warranty and repair decisions that ensure you are not
inconvenienced. There is no need for you to wait for a
decision from the manufacturer. If a special circumstance
occurs that requires information from the manufacturer,
we have asked the dealer's service management to make
the contact on your behalf.
280 IF YOU NEED CONSUMER ASSISTANCE

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NOTE:A street address is required when ordering
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²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students andtechnicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at1±800±890±4038 (U.S.)or1±800±387±1143
(Canada)
Or
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IF YOU NEED CONSUMER ASSISTANCE 285
9

About Your Brakes...................... 177
Add-A-Trunk........................... 65
Adding Washer Fluid.................... 155
Air Cleaner, Engine..................... 234
Air Conditioner Maintenance.............. 235
Air Conditioning....................... 151
Air Conditioning Controls................ 152
Air Conditioning, Operating Tips........... 154
Air Conditioning Refrigerant.............. 236
Air Filter............................. 234
Air Pressure, Tires...................... 192
Airbag................................ 22
Airbag Deployment...................... 27
Airbag Light........................29,118
Airbag Maintenance...................... 29
Airbag On/Off Switch.................... 26
Alignment and Balance.................. 195
Alterations/Modifications, Vehicle............ 8
Antenna, Satellite Radio.................. 147
Antifreeze (Engine Coolant)............... 258
Anti-Lock Brake System.................. 179
Anti-Lock Warning Light................. 119
Appearance Care....................... 248Ashtray............................... 62
Ashtrays and Lighter..................... 62
Automatic Dimming Mirror................ 46
Automatic Transmission...............165,245
Adding Fluid........................ 246
Fluid and Filter Changes................ 245
Fluid Level Check..................... 245
Fluid Type.......................... 245
Gear Ranges......................... 166
Shifting............................ 165
Special Additives..................... 246
Torque Converter..................... 170
Auxiliary Electrical Outlet................. 63
Auxiliary Power Outlet................... 63
Battery............................... 234
Emergency Starting.................... 216
Voltmeter........................... 116
Belts, Drive........................... 231
Belts, Seat............................. 17
Body Mechanism Lubrication.............. 237
Brake System.......................... 243
Anti-Lock........................... 179
288 INDEX

Hoses.............................. 243
Master Cylinder...................... 244
Parking............................ 175
Warning Light....................... 119
Brakes............................... 177
Brake/Transmission Interlock.............. 166
Break-In Recommendations, New Vehicle...... 39
Bulb Replacement...................... 257
Calibration, Compass..................... 47
Capacities, Fluid....................... 258
Caps, Filler
Fuel............................... 200
Power Steering....................... 236
Car Washes........................... 249
Carpeting............................. 252
Cassette Tape and Player Maintenance....... 148
Cassette Tape Player.........126,130,132,140,142
Catalytic Converter..................... 232
Caution, Exhaust Gas..................... 40
CD Changer........................133,138
CD Player......................128,135,137
CD Player Maintenance.................. 149Cellular Phone......................... 149
Chains, Tire........................... 196
Changing A Flat Tire.................... 213
Chart, Tire Sizing....................... 185
Check Engine Light..................... 118
Child Restraint.....................29,33,36
Child Restraint Tether Anchors............. 33
Cigar Lighter........................... 62
Climate Control........................ 149
Clock................................ 120
Clutch Interlocking Ignition System......160,165
Compact Disc Maintenance............... 149
Compact Disc Player.................... 140
Compass.............................. 46
Compass Calibration..................... 47
Compass Variance....................... 48
Console............................... 65
Console, Floor.......................... 65
Contract, Service....................... 282
Converter, Catalytic..................... 232
Cooling System........................ 239
Adding Coolant (Antifreeze)............. 241
Coolant Capacity..................... 258
INDEX 289
10

Coolant Temperature Gauge............. 118
Engine Oil Pressure Gauge.............. 117
Jacking............................. 211
Jump Starting........................ 216
Emission Control System Maintenance....226,262
Engine
Air Cleaner.......................... 234
Block Heater......................... 162
Break-In Recommendations............... 39
Compartment........................ 224
Exhaust Gas Caution................... 40
Fails to Start......................... 161
Flooded, Starting..................... 161
Fuel Requirements.................197,258
Jump Starting........................ 216
Oil .............................228,258
Oil Disposal......................... 231
Oil Filter............................ 231
Oil Pressure Gauge.................... 117
Oil Selection......................... 258
Overheating......................... 210
Starting............................ 160
Temperature Gauge.................... 118Engine Oil Viscosity Chart................ 230
Entry System, Illuminated................. 15
Exhaust Gas Caution..................... 40
Exhaust System........................ 238
Extender, Seat Belt....................... 21
Exterior Finish Care..................... 249
Fabric Care........................250,252
Fabric Top............................ 250
Filters
Air Cleaner.......................... 234
Engine Fuel......................... 234
Engine Oil.......................... 231
Finish Care........................... 249
Flashers
Hazard Warning...................... 210
Turn Signal.......................... 116
Flooded Engine Starting.................. 161
Fluid Capacities........................ 258
Fluid Level Checks...................... 248
Automatic Transmission................ 245
Engine Oil.......................... 228
Manual Transmission.................. 247
INDEX 291
10

Daytime Running...................... 58
Dimmer Switch, Headlight............... 57
Fog ................................ 58
Headlight Switch...................... 57
High Beam.......................... 117
High Beam Indicator................... 117
Instrument Cluster..................... 57
Interior.............................. 56
Lights On Reminder.................... 57
Low Fuel........................... 120
Passing............................. 57
Seat Belt Reminder.................... 117
Sentry Key.......................... 116
Turn Signal........................58,116
Upshift Indicator...................... 117
Warning (Instrument Cluster Description) . . . 116
Loading Vehicle
Tires ............................... 188
Locks................................ 15
Door............................... 15
Steering Wheel........................ 14
Lower Anchors and Tether for
CHildren (LATCH)...................... 33Lubrication, Body....................... 237
Lug Nuts............................. 215
Maintenance, Airbag..................... 29
Maintenance Free Battery................. 234
Maintenance Procedures.................. 228
Maintenance Schedule................... 262
Schedule9A9......................... 274
Schedule9B9......................... 265
Maintenance Schedules.................. 262
Malfunction Indicator Light............ 118,226
Manual, Service........................ 285
Manual Transmission.................163,246
Fluid Level Check..................... 247
Lubricant Selection.................... 246
Shift Speeds......................... 164
Master Cylinder........................ 244
Mirrors............................... 46
Automatic Dimming.................... 46
Compass/Temperature.................. 46
Outside............................. 49
Rearview............................ 46
Modifications/Alterations, Vehicle............ 8
294 INDEX

Rear Window Defroster.................. 154
Rear Window Features................... 154
Rear Wiper/Washer..................... 155
Rearview Mirrors........................ 46
Reclining Front Seats..................... 50
Recommended Fluids, Lubricants and Genuine
Parts............................... 259
Recreational Towing..................... 205
Shifting into Transfer Case Neutral (N)..... 205
Shifting out of Transfer Case Neutral (N) . . . 206
Reformulated Gasoline................... 198
Refrigerant............................ 236
Release, Hood.......................... 55
Reminder, Lights On..................... 57
Replacement Bulbs...................... 257
Replacement Keys....................... 13
Replacement Parts...................... 227
Replacement Tires...................... 194
Reporting Safety Defects................. 284
Restraints, Child........................ 29
Restraints, Occupant..................... 16
Rotation, Tires......................... 196Safety Checks Inside Vehicle............... 41
Safety Checks Outside Vehicle.............. 41
Safety Defects, Reporting................. 284
Safety Information, Tire.................. 184
Safety Tips............................. 40
Satellite Radio......................... 145
Satellite Radio Antenna.................. 147
Schedule, Maintenance................... 262
Seat Belts.............................. 17
Adjustable Upper Shoulder Anchorage...... 21
And Pregnant Women.................. 21
Child Restraint......................29,36
Extender............................ 21
Front Seat............................ 17
Reminder........................... 117
Seats................................. 50
Adjustment.......................... 50
Rear Folding......................... 52
Rear Seat Cushion Removal.............. 53
Reclining............................ 50
Tilting.............................. 51
Selection of Oil........................ 230
296 INDEX

Tire and Loading Information Placard....... 188
Tire Identification Number (TIN)........... 187
Tire Markings......................... 184
Tire Safety Information................... 184
Tires ................................ 191
Air Pressure......................... 192
Alignment.......................... 195
Alignment and Balance................. 195
Balancing........................... 195
Chains............................. 196
Changing........................ 211,213
General Information................... 191
High Speed......................... 193
Inflation Pressures.................... 192
Jacking............................. 214
Load Capacity....................... 188
Pressure Label....................... 192
Radial............................. 193
Replacement......................... 194
Rotation............................ 196
Sizes............................... 185
Spare Tire........................... 213
Spinning............................ 193Tread Wear Indicators.................. 194
Wheel Nut Torque.................... 215
To Open Hood.......................... 55
Torque Converter Clutch................. 170
Towing...........................202,219
Disabled Vehicle...................... 219
Recreational......................... 205
Trailering........................... 202
Trac-Lok Rear Axle...................... 173
Trailer Towing......................... 202
Hitches............................. 197
Transfer Case.......................... 247
Four-Wheel-Drive Operation............. 170
Maintenance......................... 247
Transmission
Automatic.......................... 165
Maintenance......................245,246
Manual............................. 163
Shifting............................ 163
Transporting Pets........................ 39
Tread Wear Indicators................... 194
Trip Odometer......................... 119
Trip Odometer Reset Button............... 119
298 INDEX