2004 JEEP GRAND CHEROKEE Mil

Miles 60,000 66,000 72,000 78,000
(Kilometers) (96 000) (106 000) (115 000) (125 000)
[Months] [60] [66] [72] [78]
Change the engine oil and engine oil filter. X X X X
Inspect the engine air cleaner filter, and replace if nec-
essary.X
Inspect the PCV Valve, replace if necessary.LX
Replace the spark plugs.X
Lubricate the upper knuckle ball stud at steering & sus-
pension ball joints.XX
Inspect and replace the drive belt if necessary (4.0L
Only). Not required if belt was previously replaced.XX
Flush and replace the engine coolant. X
Inspect the brake linings. X
Clean and lubricate the brake caliper pins. X
Inspect transfer case fluid (Selec-Trac Models Only). X
Drain the transfer case and refill (Quadra-Trac Models
Only).X
312 SCHEDULE ªAº
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Miles 84,000 90,000 96,000 102, 000
(Kilometers) (134 000) (144 000) (154 000) (163 000)
[Months] [84] [90] [96] [102]
Change the engine oil and engine oil filter. X X X X
Inspect the engine air cleaner filter, and replace if nec-
essary.X
Inspect the PCV Valve, replace if necessary.LX
Replace the spark plugs.X
Lubricate the upper knuckle ball stud at steering & sus-
pension ball joints.XX
Clean and lubricate the brake caliper pins. X
Inspect the brake linings. X
Inspect the drive belt, and replace as needed. Not re-
quired if previously replaced.X
Flush and replace the engine coolant if not replaced at 60
months.X
Drain and refill the automatic transmission fluid, and
change filter (4.0L Only).X
SCHEDULE ªAº 313
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Miles 84,000 90,000 96,000 102, 000
(Kilometers) (134 000) (144 000) (154 000) (163 000)
[Months] [84] [90] [96] [102]
Drain and refill the automatic transmission fluid, replace
main sump filter, and spin-on cooler return filter (if
equipped) (4.7L Only).X
Inspect the transfer case fluid (Selec-Trac Models Only). X
Drain the transfer case and refill (Quadra-Trac Models
Only).X
314 SCHEDULE ªAº
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Miles 108,000 114,000 120,000
(Kilometers) (173 000) (182 000) (192 000)
[Months] [108] [114] [120]
Change the engine oil and engine oil filter. X X X
Inspect the engine air cleaner filter, and replace if necessary.X
Inspect the PCV Valve, replace if necessary.LX
Replace the spark plugs.X
Lubricate the upper knuckle ball stud at steering & suspension
ball joints.XX
Inspect the brake linings. X
Clean and lubricate the brake caliper pins. X
Inspect and replace the drive belt if not previously replaced. X X
Drain the transfer case and refill (Selec-Trac and Quadra-Trac
Models).X
Inspection and service should also be performed anytime
a malfunction is observed or suspected. Retain all re-
ceipts.LThis maintenance is recommended by the manufac-
turer to the owner, but is not required to maintain
emissions warranty.
SCHEDULE ªAº 315
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The manufacturer has empowered its dealers to make
warranty and repair decisions that ensure you are not
inconvenienced. There is no need for you to wait for a
decision from the manufacturer. If a special circumstance
occurs that requires information from the manufacturer,
we have asked the dealer's service management to make
the contact on your behalf.
This is why you should always talk to your dealer's
service manager first. Most matters can be resolved with
this process.
²If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
²If your dealership is unable to resolve the concern, you
may contact the Manufacturer's Customer Center.Any communication to the Manufacturer's Customer
Center should include the following information:
²Owner's name and address
²Owner's telephone number (home and office)
²Dealership name
²Vehicle identification number
²Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone Ð(800) 465±2001
IF YOU NEED CONSUMER ASSISTANCE 319
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MOPARTPARTS
Mopartfluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep your
vehicle operating at its best.
REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect which could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
manufacturer.To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1-800-424-9393 (or 366-0123 in Wash-
ington DC area) or write to: NHTSA, U.S. Dept. of
Transportation, Washington DC 20590. You can also
obtain other information about motor vehicle safety from
the Hotline.In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
IF YOU NEED CONSUMER ASSISTANCE 323
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