2004 INFINITI QX56 audio

AV-114
NAVIGATION SYSTEM
Revision: August 20072004 QX56
CAN DIAG SUPPORT MONITOREKS007LX
OPERATION PROCEDURE
1. Start the engine.
2. Turn the audio system off.
3. While pressing the “PAUSE/MUTE” button, turn the volume con-
trol dial clockwise or counterclockwise for 30 clicks or more.
(When the self-diagnosis mode is started, a short beep will be
heard.)

Shifting from current screen to previous screen is performed
by pressing “PREV” button.
4. The initial self-diagnosis screen will be shown, and items “Self-
Diagnosis (DCU)”, “Self-Diagnosis (NAVI)”, “Confirmation/
Adjustment” and “CAN DIAG SUPPORT MONITOR” will
become selective.
5. Select “CAN DIAG SUPPORT MONITOR”.
6. Display status of CAN communication.

If the ignition is turned on and UNKWN is shown on the screen, the value of the counter will be up.
(MAX50)
WKIA1504E
SKIA4207E
Item Content Error counter
CANCOMM OK/NG 0-50
CAN_CIRC_1 OK/UNKWN 0-50
CAN_CIRC_2 OK/UNKWN 0-50
CAN_CIRC_3 OK/UNKWN 0-50
CAN_CIRC_4 OK/UNKWN 0-50
CAN_CIRC_5 OK/UNKWN 0-50
CAN_CIRC_6 OK/UNKWN 0-50
CAN_CIRC_7 OK/UNKWN 0-50
CAN_CIRC_8 OK/UNKWN 0-50
CAN_CIRC_9 OK/UNKWN 0-50
SKIA4288E

AV-126
NAVIGATION SYSTEM
Revision: August 20072004 QX56
3. CHECK SELF-DIAGNOSIS OF DCU
1. Replace NAVI control unit.
2. Connect NAVI control unit connector and display control unit connector.
3. Turn ignition switch ON.
4. Start self-diagnosis of DCU and check the self-diagnosis result.
OK or NG
OK >> Inspection End.
NG >> Replace display control unit. Refer to AV- 1 5 8 , "
Removal and Installation of Display Control Unit" .
Audio Communication Line Check (Between Display Control Unit and Audio
Unit)
EKS007MC
1. CHECK POWER SUPPLY AND GROUND CIRCUIT
1. Check system of power supply and ground circuit audio unit. Refer to AV- 3 0 , "
Power Supply Circuit
Inspection" .
OK or NG
OK >> GO TO 2.
NG >> Check the malfunctioning parts.
2. CHECK HARNESS
1. Turn ignition switch OFF.
2. Disconnect audio unit connector and display control unit connector.
3. Check continuity between audio unit and display control unit.
4. Check continuity between display control unit and ground.
OK or NG
OK >> GO TO 3.
NG >> Repair harness or connector.
Te r m i n a l s
Continuity Display control unit Audio unit
ConnectorTerminal
(Wire color)ConnectorTe r m i n a l
(Wire color)
M9540 (O/L)
M4565 (O/L)
Ye s
42 (W/L) 66 (W/L)
Te r m i n a l s
Continuity Display control unit
—
Connector Terminal (Wire color)
M9540 (O/L)
Ground No
42 (W/L)
WKIA1192E

NAVIGATION SYSTEM
AV-127
C
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AV
Revision: August 20072004 QX56
3. CHECK 1: AUDIO-TX COMMUNICATION SIGNAL
1. Connect display control unit connector.
2. Turn ignition switch ON.
3. Check voltage between display control unit harness connector
M95 terminal 42 (W/L) and ground.
OK or NG
OK >> GO TO 4.
NG >> Replace display control unit. Refer to AV-158, "
Removal
and Installation of Display Control Unit" .
4. CHECK 2: AUDIO-RX COMMUNICATION SIGNAL
1. Turn ignition switch OFF.
2. Disconnect display control unit connector.
3. Connect audio unit connector.
4. Turn ignition switch ON.
5. Check voltage between audio unit harness connector M45 ter-
minal 65 (O/L) and ground.
OK or NG
OK >> GO TO 5.
NG >> Replace audio unit. Refer to AV- 4 5 , "
Removal and
Installation for Audio Unit" .
5. CHECK 3: AUDIO-TX COMMUNICATION SIGNAL
1. Turn ignition switch OFF.
2. Connect display control unit connector.
3. Turn ignition switch ON.
4. Check signal between display control unit harness connector
M95 terminal 40 (O/L) and ground with CONSULT-ll or oscillo-
scope.
OK or NG
OK >> GO TO 6.
NG >> Replace display control unit. Refer to AV-158, "
Removal
and Installation of Display Control Unit" . Approx. 3.5V or more.
WKIA1770E
Approx. 3.5V or more.
WKIA1771E
40 (O/L) - Ground : Refer to AV- 9 2 , "Terminals
and Reference Value for Dis-
play Control unit" .
SKIA4447E

AV-128
NAVIGATION SYSTEM
Revision: August 20072004 QX56
6. CHECK 4: AUDIO-RX COMMUNICATION SIGNAL
1. Turn ignition switch ON.
2. Check signal between display control unit harness connector
M95 terminal 42 (W/L) and ground with CONSULT-ll or oscillo-
scope.
OK or NG
OK >> Inspection End.
NG >> Replace audio unit. Refer to AV- 4 5 , "
Removal and
Installation for Audio Unit" .
Display Communication Line Check (Between Display Control Unit and Display
Unit)
EKS007MD
1. CHECK HARNESS
1. Turn ignition switch OFF.
2. Disconnect display unit connector and display control unit connector.
3. Check continuity between display control unit and display unit.
4. Check continuity between display control unit and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair harness or connector.
2. CHECK 1: COMMUNICATION SIGNAL (DCU–DSP)
1. Connect display unit connector.
2. Turn ignition switch ON.
3. Check voltage between display unit harness connector M93 ter-
minal 11 (B/W) and ground.
OK or NG
OK >> GO TO 3.
NG >> Replace display unit. Refer to AV- 1 5 8 , "
Removal and
Installation of Display Unit" . 42 (W/L) - Ground : Refer to AV-92, "
Te r m i na l s
and Reference Value for Dis-
play Control unit" .
SKIA4448E
Te r m i n a l s
Continuity Display control unit Display unit
ConnectorTerminal
(Wire color)ConnectorTe r m i n a l
(Wire color)
M9536 (B/W)
M9311 (B/W)
Ye s
38 (L) 22 (L)
Te r m i n a l s
Continuity Display control unit
—
Connector Terminal (Wire color)
M9536 (B/W)
Ground No
38 (L)
WKIA2019E
Approx. 3.5V or more.
WKIA1377E

AV-132
NAVIGATION SYSTEM
Revision: August 20072004 QX56
2. CHECK 2: DVD-ROM
1. Check DVD-ROM for dirt, scratches and warpage.
OK or NG
OK >> GO TO 3.
NG >> Replace DVD-ROM map.
3. CHECK 3: DVD-ROM
1. Insert same DVD-ROM to make sure same diagnosis result is found as last self-diagnosis.
OK or NG
OK >> Replace NAVI control unit. Refer to AV- 1 5 7 , "Removal and Installation of NAVI Control Unit" .
NG >> Replace DVD-ROM map.
If Connection Between NAVI Control Unit and GPS Antenna is MalfunctioningEKS007MI
1. CHECK GPS ANTENNA
1. Check cable for GPS antenna for damage.
OK or NG
OK >> GO TO 2.
NG >> Replace GPS antenna. Refer to AV- 1 5 7 , "
Removal and Installation of GPS Antenna" .
2. CHECK BY REPLACEMENT OF GPS ANTENNA
1. Replace other functional GPS antenna to try self-diagnosis again.
Result of self-diagnosis; Found same result?
Yes >> Replace NAVI control unit. Refer to AV- 1 5 7 , "Removal and Installation of NAVI Control Unit" .
No >> Replace GPS antenna. Refer to AV- 1 5 7 , "
Removal and Installation of GPS Antenna" .
Operating Screen for Audio and A/C is Not Displayed When Showing NAVI
Screen
EKS007MJ
1. CHECK HARNESS
1. Turn ignition switch OFF.
2. Disconnect display control unit connector and display unit connector.
3. Check continuity between display control unit harness connector M95 terminal 49, 51 (B), 53 (W), 55 (R)
and display unit harness connector M93 terminal 21, 9 (B), 20 (W), 8 (R).
4. Check continuity between display control unit harness connector
M95 terminal 49, 51 (B), 53 (W), 55 (R) and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair harness.Continuity should exist.
Continuity should not exist.
WKIA1965E

AV-142
NAVIGATION SYSTEM
Revision: August 20072004 QX56
Guide Sound is Not HeardEKS007MS
1. CHECK VOICE GUIDE SETTING
While driving in the dark pink route, voice guide does not operate. (note)
NOTE:
Voice guide is only available at intersections that satisfy certain conditions (indicated by
on the map). There-
fore, guidance may not be given even when the route on the map changes direction.
Is volume setting switched OFF?
YES >> Switch the setting ON and turn the volume up.
NO >> GO TO 2.
2. CHECK HARNESS
1. Turn ignition switch OFF.
2. Disconnect NAVI control unit connector and audio unit connector.
3. Check continuity between NAVI control unit and audio unit.
4. Check continuity between NAVI control unit and ground.
Ok or NG
OK >> GO TO 3.
NG >> Repair harness.
3. CHECK VOICE GUIDE
1. Connect NAVI control unit connector and audio unit connector.
2. Turn ignition switch ON.
3. Check signal between NAVI control unit harness connector
B151 terminal 7 (B) and 8 (W) with CONSULT-II or oscilloscope.
OK or NG
OK >> Replace audio unit. Refer to AV- 4 5 , "Removal and
Installation for Audio Unit" .
NG >> Replace NAVI control unit. Refer to AV- 1 5 7 , "
Removal
and Installation of NAVI Control Unit" .
Te r m i n a l s
Continuity NAVI control unit Audio unit
ConnectorTerminal
(Wire color)ConnectorTe r m i n a l
(Wire color)
B1517 (B)
M4571 (B)
Ye s
8 (W) 69 (W)
Te r m i n a l s
Continuity NAVI control unit
—
Connector Terminal (Wire color)
B1517 (B)
Ground No
8 (W)
WKIA1193E
7 (B) – 8 (W) : Refer to AV-90, "Terminals
and Reference Value for
NAVI Control unit" .
SKIA4362E

NAVIGATION SYSTEM
AV-145
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MA
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AV
Revision: August 20072004 QX56
3. CHECK CAN COMMUNICATION LINE
Check CAN communication line. Refer to AV- 1 3 1 , "
CAN Communication Line Check" .
OK or NG
OK >> Replace display control unit. Refer to AV-158, "Removal and Installation of Display Control Unit" .
NG >> After filling out CAN DIAG SUPPORT MONITOR check sheet, GO TO LAN-5, "
CAN COMMUNI-
CATION" .
Unable to Operate All of AV Switches (Unable to Start Self-Diagnosis)EKS007N1
1. CHECK POWER SUPPLY AND GROUND CIRCUIT
Check power supply and ground circuit. Refer to AV-120, "
Power Supply and Ground Circuit Check for AV
Switch" .
OK or NG
OK >> GO TO 2.
NG >> Check the malfunctioning parts.
2. AV SWITCH SELF-DIAGNOSIS
AV switch self-diagnosis. Refer to AV- 11 5 , "
AV Switch Self-Diagnosis Function" .
OK or NG
OK >> GO TO 3.
NG >> Check the malfunctioning parts.
3. CHECK POWER SUPPLY AND GROUND CIRCUIT
Check power supply and ground circuit. Refer to AV- 11 7 , "
Power Supply and Ground Circuit Check for Display
Control Unit" .
OK or NG
OK >> GO TO 4.
NG >> Check the malfunctioning parts.
4. CHECK COMMUNICATION LINE
Check communication line. Refer to AV- 1 3 0 , "
AV Communication Line Check (Between Display Control Unit
and AV Switch)" .
OK or NG
OK >> Replace AV switch. Refer to AV-158, "Removal and Installation of AV Switch" .
NG >> Replace display control unit. Refer to AV-158, "
Removal and Installation of Display Control Unit" .
Audio Does Not WorkEKS007N2
Refer to AV-28, "Trouble Diagnosis" .
Navigation System Does Not ActivateEKS007N4
1. POWER SUPPLY AND GROUND CIRCUIT CHECK
Check power supply and ground circuit. Refer to AV-116, "
Power Supply and Ground Circuit Check for NAVI
Control Unit" .
OK or NG
OK >> Replace NAVI control unit. Refer to AV-157, "Removal and Installation of NAVI Control Unit" .
NG >> Check the malfunctioning parts.

AV-148
NAVIGATION SYSTEM
Revision: August 20072004 QX56
Example of Symptoms Judged Not MalfunctionEKS007NA
BASIC OPERATION
VEHICLE MARK
Symptom Cause Remedy
No image is shown. Display brightness adjustment is set fully to
DARK side.Adjust the display brightness.
No guide sound is heard.
Audio guide volume is too low or
too high.Volume control is set to OFF, MIN or MAX. Adjust the audio guide volume.
Audio guidance is not available while the vehicle
is driving on a dark pink route.System is not malfunctioning.
Screen is too dark.
Motion of the image is too slow.Temperature inside the vehicle is low. Wait until the temperature inside the vehicle
reaches the proper temperature.
Small black or bright spots appear
on the screen.Symptom peculiar to a liquid crystal display (dis-
play unit).System is not malfunction.
Symptom Cause Remedy
Map screen and BIRDVIEW™
Name of the place varies with the
screen.Some thinning of the character data is done to
prevent the display becoming to complex. In
some cases and in some locations, the display
contents may differ.
The same place name, street name, etc. may not
be displayed every time on account of the data
processing.System is not malfunctioning.
Vehicle mark is not positioned cor-
rectly.Vehicle is transferred by ferry or by towing after its
ignition switch is turned to OFF.Drive the vehicle for a while in the GPS sat-
ellite signal receiving condition.
Screen will not switch to nighttime
mode after the lighting switch is
turned ON.The daytime screen is selected by the “SWITCH
SCREENS” when the last time the screen dim-
ming setting is done.
Switching between daytime/nighttime screen may
be inhibited by the automatic illumination adjust-
ment function.Perform screen dimming and select the
nighttime screen by “SWITCH SCREENS”.
Map screen will not scroll in accor-
dance with the vehicle travel.Current location is not displayed. Press “MAP” button to display the current
location.
Vehicle mark will not be shown. Current location is not displayed. Press “MAP” button to display the current
location.
Accuracy indicator (GPS satellite
mark) on the map screen stays
gray.GPS satellite signal is intercepted because the
vehicle is in or behind a building.Move the vehicle out to an open space.
GPS satellite signal cannot be received because
an obstacle is placed on top of the instrument
panel.Do not place anything in the center on top of
the display.
GPS satellites are not visible from current loca-
tion.Wait until GPS satellites are visible by mov-
ing the vehicle.
Vehicle location accuracy is low. Accuracy indicator (GPS satellite mark) on the
map screen stays gray.Current location is not determined.
Vehicle speed setting by the vehicle speed pulse
has been deviated (advanced or retarded) from
the actual vehicle speed because tire chain is fit-
ted or the system has been used on another vehi-
cle.Drive the vehicle for a while [for approx. 30
minutes at approx. 30 km/h (19 MPH)] and
the deviation will be automatically adjusted.
If advancement or retard still occur, perform
the distance adjustment by CONFIRMA-
TION/ADJUSTMENT mode of diagnosis
function.
Map data has error or omission. (Vehicle mark is
always deviated to the same position.)As a rule, an updated map DVD–ROM will
be released once a year.