2004 HUMMER H2 instrument panel

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to HUMMER. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the HUMMER Consumer Relations Manager by
calling 1-866-HUMMER6 (486-6376), Customer
Assistance prompt. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting HUMMER, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satised with your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
7-2

Care of (cont.)
Your CD Player...........................................3-92
Your CDs ...................................................3-92
Cargo Area Door Lock Switch............................ 2-8
Cargo Tie Downs............................................2-49
Cassette Tape Messages.................................3-71
CD Adapter Kits.............................................3-71
CD Messages........................................3-74, 3-86
Center Console Storage Area...........................2-46
Center High-Mounted Stoplamp (CHMSL)...........5-57
Center Instrument Panel Fuse Block................5-105
Center Overhead Console................................2-46
Center Roof Marker Lamps..............................5-56
Chains, Tire...................................................5-75
CHANGE ENGINE OIL....................................3-56
Charging System Light....................................3-32
Check Engine Light.........................................3-38
CHECK OIL LEVEL.........................................3-56
CHECK WASHER FLUID.................................3-59
Checking Brake Fluid......................................5-39
Checking Coolant............................................5-26
Checking Engine Oil........................................5-14
Checking Things Under the Hood......................5-10
Checking Your Restraint Systems......................1-73
Chemical Paint Spotting...................................5-99
Child Restraints
Child Restraint Systems...............................1-44
Infants and Young Children...........................1-40
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-50Child Restraints (cont.)
Older Children.............................................1-38
Securing a Child Restraint Designed for the
LATCH System........................................1-52
Securing a Child Restraint in a Rear Seat
Position..................................................1-53
Securing a Child Restraint in the Right Front
Seat Position...........................................1-55
Top Strap...................................................1-48
Top Strap Anchor Location............................1-49
Where to Put the Restraint...........................1-47
Chime Level Adjustment..................................3-92
Cigarette Lighter.............................................3-18
Cleaning
Inside of Your Vehicle..................................5-93
Outside of Your Vehicle................................5-95
Underbody Maintenance...............................5-99
Weatherstrips..............................................5-95
Cleaning Aluminum or Chrome-Plated Wheels.....5-98
Cleaning Exterior Lamps/Lenses.......................5-96
Cleaning Fabric/Carpet....................................5-93
Cleaning Glass Surfaces..................................5-94
Cleaning Interior Plastic Components.................5-94
Cleaning Leather............................................5-93
Cleaning the Mirror.........................................2-37
Cleaning the Speaker Covers...........................5-94
Cleaning the Top of the Instrument Panel...........5-94
Cleaning the Video Screen...............................3-92
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Instrument Panel
Cluster.......................................................3-27
Overview..................................................... 3-2
Instrument Panel Brightness.............................3-16
Instrument Panel Fuse Block..........................5-103
Interior Lamps................................................3-16
J
Jump Starting.................................................5-43
K
KEYFOB X BATTERY LOW.............................3-61
Keyless Entry System....................................... 2-3
Keys............................................................... 2-2
L
Lamps
Exterior......................................................3-13
Interior.......................................................3-16
Lamps On Reminder.......................................3-14
Lap-Shoulder Belt...........................................1-22
LATCH System
Child Restraints...........................................1-50
Securing a Child Restraint Designed for the
LATCH System........................................1-52Leaving Your Vehicle With the Engine Running . . . 2-31
LEFT REAR DOOR AJAR................................3-61
Liftgate..........................................................2-13
Light
Air Bag Off .................................................3-30
Air Bag Readiness.......................................3-28
Anti-Lock Brake System Warning...................3-34
Brake System Warning.................................3-33
Charging System.........................................3-32
Cruise Control.............................................3-42
Low Fuel Warning.......................................3-43
Malfunction Indicator....................................3-38
Safety Belt Reminder...................................3-28
Security.....................................................3-42
Tow/Haul Mode...........................................3-42
Traction Off................................................3-35
Loading Your Vehicle.......................................4-67
Loading Your Vehicle for Off-Road Driving..........4-22
Locking Rear Axle...........................................4-11
Lockout Protection..........................................2-12
Locks
Delayed Locking........................................... 2-9
Door........................................................... 2-7
Lockout Protection.......................................2-12
Power Door.................................................. 2-8
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks.............................2-11
Loss of Control...............................................4-16
LOW COOLANT LEVEL..................................3-57
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