2004 GMC SIERRA tow

Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment you
may require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle's eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
7-5

Roadside Assistance Program
Security While You Travel
1-800-GMC-8782 (1-800-462-8782, Roadside
Assistance prompt)
As the proud owner of a new GMC vehicle, you are
automatically enrolled in the GMC Roadside Assistance
program. This value-added service is intended to
provide you with peace of mind as you drive in the city
or travel the open road. GMC's Roadside Assistance
toll-free number is staffed by courteous and capable
Roadside Assistance Representatives who are available
24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
·Fuel Delivery:Delivery of enough fuel ($5
maximum) for the customer to get to the nearest
service station.
·Lock-out Service (identi®cation required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
·Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
·Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
·Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
·Dealer Locator Service
·Trip Routing:Your Roadside Assistance
Representative can provide you with speci®c
information regarding this feature.
·Trip Interruption Expense Bene®ts:Your
Roadside Assistance Representative can provide
you with speci®c information regarding this feature.
In many instances, mechanical failures are covered
under GMC's Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
7-6

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in a
situation like this, we certainly hope you'll notify us.
Please call us at 1-800-GMC-8782 (1-800-462-8782), or
write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
7-11

D
Daytime Running Lamps..................................3-16
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-24, 3-31
Delayed Locking.............................................2-10
Dinghy Towing................................................4-54
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-56
Dome Lamps.................................................3-20
Door
Delayed Locking..........................................2-10
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Rear Doors.................................................2-13
Driver
Position, Safety Belt.....................................1-16
DRIVER DOOR AJAR.....................................3-68
Driver Information Center (DIC).........................3-55
DIC Operation and Displays..........................3-55
DIC Warnings and Messages........................3-66
Driving
At Night.....................................................4-37
City...........................................................4-42
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-43
Hill and Mountain Roads..............................4-45Driving (cont.)
In Rain and on Wet Roads...........................4-39
Winter........................................................4-47
Driving Across an Incline..................................4-32
Driving Downhill..............................................4-31
Driving in Mud, Sand, Snow or Ice....................4-35
Driving in Water..............................................4-36
Driving On Grades..........................................4-93
Driving on Off-Road Hills.................................4-26
Driving on Snow or Ice....................................4-47
Driving Through Deep Standing Water...............4-40
Driving Through Flowing Water.........................4-41
Driving Uphill..................................................4-28
Driving with a Trailer.......................................4-91
Dual Automatic Climate Control System.............3-26
Dual Climate Control System............................3-22
Dual Stage Air Bags........................................1-74
Dual Tire Operation.........................................5-85
DVD
Cleaning the Video Screen..........................3-131
Distortion..................................................3-129
Rear Seat Entertainment System..................3-115
DVD Player..................................................3-116
E
Easy Exit Seat...............................................2-70
Electrical System
Add-On Equipment.....................................5-125
5

K
Key Release Button (Manual Transmission)........2-23
KEYFOB X BATTERY LOW.............................3-68
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Lamps
Exterior......................................................3-14
Interior.......................................................3-19
Lamps On Reminder.......................................3-16
Lap Belt........................................................1-26
Lap-Shoulder Belt...........................................1-16
LATCH System
Child Restraints...........................................1-48
Securing a Child Restraint Designed for the
LATCH System................................1-50, 1-51
Latches, Seatback............................................ 1-8
Leaving Your Vehicle With
the Engine Running (Automatic
Transmission Only)......................................2-50
LEFT REAR DOOR AJAR (Crew Cab)...............3-69
Light
Air Bag Off .................................................3-37
Air Bag Readiness.......................................3-36
Anti-Lock Brake System Warning...................3-45
Battery Warning..........................................3-42Light (cont.)
Brake System Warning.................................3-43
Cruise Control.............................................3-53
Four-Wheel-Drive.........................................3-53
Low Fuel Warning.......................................3-54
Malfunction Indicator....................................3-49
Passenger Air Bag Status Indicator................3-40
Safety Belt Reminder...................................3-36
Tow/Haul Mode...........................................3-53
Traction Off................................................3-45
Up-Shift.....................................................3-43
Listening to a DVD..............................3-101, 3-115
Loading Your Vehicle.......................................4-57
Loading Your Vehicle for Off-Road Driving..........4-23
Locking Rear Axle...........................................4-12
Lockout Protection..........................................2-13
Lock-Out Switch.............................................2-18
Locks
Delayed Locking..........................................2-10
Door........................................................... 2-8
Lockout Protection.......................................2-13
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Loss of Control...............................................4-18
LOW COOLANT LEVEL..................................3-69
Low Fuel Warning Light...................................3-54
Lumbar
Power Controls............................................. 1-5
9

M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-11
At Least Once a Month................................6-11
At Least Once a Year..................................6-12
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).......................6-11
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-19
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-17
Owner Checks and Services.........................6-10
Recommended Fluids and Lubricants.............6-14
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-95
Making Turns.................................................4-92
Malfunction Indicator Light................................3-49
Manual Seats................................................... 1-3
Manual Selectable Ride...................................4-11
Manual Transfer Case.....................................2-36
Manual Transmission.......................................2-24
Fluid..........................................................5-31
Operation...................................................2-30Manual Transmission (cont.)
Manual Windows............................................2-16
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-69
Message
DIC Warnings and Messages........................3-66
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands)....................................................... 7-5
Mirrors
Automatic Dimming Rearview with Compass
and Temperature Display...........................2-57
Automatic Dimming Rearview with OnStar
ž,
Compass and Temperature Display.............2-55
Manual Rearview Mirror................................2-54
Outside Automatic Dimming Mirror.................2-63
Outside Camper-Type Mirrors........................2-60
Outside Convex Mirror.................................2-64
Outside Curb View Assist Mirrors...................2-63
Outside Heated Mirrors................................2-64
Outside Manual Mirrors................................2-60
Outside Power Camper-Type.........................2-62
Outside Power Foldaway Mirrors....................2-62
Outside Power Mirrors..................................2-61
Outside West Coast-Type Mirrors...................2-61
Model Reference................................................ vi
MyGMLink.com................................................ 7-3
10

Rear Seat Entertainment System.....................3-115
Rear Seat Operation......................................... 1-9
Rear Seat Outside Passenger Positions
(Extended Cab and Crew Cab)......................1-27
Rear Seat Passengers, Safety Belts..................1-27
Rear Seat Top Strap Anchors (Extended Cab
Models)......................................................1-46
Rear Seat Top Strap Anchors
(Crew Cab Models)......................................1-47
Rear Window Defogger............................3-24, 3-32
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display................2-57
Rearview Mirror, Automatic Dimming with
OnStar
ž, Compass and Temperature Display . . . 2-55
Rearview Mirrors.............................................2-54
Reclining Seatbacks.......................................... 1-6
Recommended Fluids and Lubricants.................6-14
Recreational Vehicle Towing.............................4-54
REDUCED ENGINE POWER...........................3-70
Regular Cab and Extended Cab Models.............1-76
Remote Alarm.................................................. 2-6
Remote Control.............................................3-119
Remote Keyless Entry System............................ 2-4
Remote Keyless Entry System, Operation............ 2-5
Removing the Flat Tire and Installing the
Spare Tire................................................5-101
Removing the Spare Tire and Tools...................5-97
Replacement Bulbs.........................................5-74
Replacing Brake System Parts..........................5-52
Replacing Restraint System Parts After a Crash.....1-88Reporting Safety Defects
Canadian Government..................................7-11
General Motors...........................................7-11
United States Government............................7-11
Restraint System Check
Checking Your Restraint Systems...................1-87
Replacing Restraint System Parts After a
Crash.....................................................1-88
Restraint Systems
Checking....................................................1-87
Replacing Parts...........................................1-88
Resynchronization............................................. 2-7
Retained Accessory Power (RAP)......................2-23
Right Front Passenger Position, Safety Belts......1-25
Right Front Passenger Position Top Strap Anchor
(Regular and Extended Models).....................1-45
RIGHT REAR DOOR AJAR (Crew Cab).............3-70
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle To Get It Out...................4-52
Running Your Engine While You Are Parked.......2-53
S
Safety Belt
Reminder Light............................................3-36
Safety Belts
Care of....................................................5-119
Center Passenger Position............................1-25
13

Tires (cont.)
Wheel Alignment and Tire Balance.................5-91
Wheel Replacement.....................................5-92
When It Is Time for New Tires......................5-88
To Use the Engine Coolant Heater....................2-25
Tonneau Cover...............................................2-67
Top Strap......................................................1-43
Top Strap Anchor Location...............................1-45
Torque Lock (Automatic Transmission)...............2-51
Total Weight on Your Vehicle's Tires..................4-88
Tow/Haul Mode Light.......................................3-53
Tow/Haul Mode, Overdrive Disable....................3-53
Tow/Haul Mode
(Automatic Transmission)..............................2-29
Towing
Power Take-Off (PTO)................................4-101
Recreational Vehicle.....................................4-54
Towing a Trailer..........................................4-70
Your Vehicle...............................................4-53
Traction
Assist System (TAS)...................................... 4-9
Manual Selectable Ride................................4-11
Off Light.....................................................3-45
TRACTION ACTIVE........................................3-72
Trailer
Recommendations.......................................4-70
Trailer Brakes.................................................4-91
Trailer Wiring Harness.....................................4-95
TRANS HOT IDLE ENGINE
(Allison Transmission
žOnly)..........................3-73Transfer Case................................................5-60
Transmission
Fluid, Automatic..................................5-25, 5-28
Fluid, Manual..............................................5-31
Temperature Gage.......................................3-47
Up-Shift Light..............................................3-43
TRANSMISSION HOT.....................................3-72
Transmission Operation, Automatic....................2-26
Transmission Operation, Manual........................2-30
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-12
Transportation Options...................................... 7-8
Traveling to Remote Areas...............................4-24
Trip Information Button....................................3-56
Trip Odometer................................................3-35
Truck-Camper Loading Information....................4-68
Turn and Lane Change Signals.......................... 3-8
TURN SIGNAL ON.........................................3-73
Turn Signal/Multifunction Lever........................... 3-7
Turn Signals When Towing a Trailer..................4-93
Two-Tiered Loading.........................................4-63
U
Underhood Fuse Block...................................5-129
Understanding Radio Reception.......................3-129
Uniform Tire Quality Grading............................5-90
United States................................................... 7-4
Up-Shift Light.................................................3-43
16