2004 GMC SAVANA tow

Roadside Assistance Program
Security While You Travel
1-800-GMC-8782 (1-800-462-8782, Roadside
Assistance prompt)
As the proud owner of a new GMC vehicle, you are
automatically enrolled in the GMC Roadside Assistance
program. This value-added service is intended to
provide you with peace of mind as you drive in the city
or travel the open road. GMC’s Roadside Assistance
toll-free number is staffed by courteous and capable
Roadside Assistance Representatives who are available
24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
Trip Routing:Your Roadside Assistance
Representative can provide you with specic
information regarding this feature.
Trip Interruption Expense Benets:Your
Roadside Assistance Representative can provide
you with specic information regarding this feature.
In many instances, mechanical failures are covered
under GMC’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
7-6

To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-GMC-8782 (1-800-462-8782), or
write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
7-11

Light (cont.)
Brake System Warning.................................3-32
Change Engine Oil......................................3-38
Charging System.........................................3-30
Check Gages Warning.................................3-41
Cruise Control.............................................3-39
Daytime Running Lamps Indicator..................3-40
Low Coolant Warning...................................3-34
Malfunction Indicator....................................3-35
Reduced Engine Power................................3-40
Safety Belt Reminder...................................3-27
Security.....................................................3-39
Stabilitrak
®Indicator.....................................3-33
Stabilitrak®Not Ready..................................3-33
Tow/Haul Mode...........................................3-40
Loading Your Vehicle.......................................4-31
Locking Rear Axle............................................ 4-9
Lockout Protection..........................................2-11
Locks
Cargo Door Relocking.................................... 2-9
Door........................................................... 2-8
Leaving Your Vehicle....................................2-11
Lockout Protection.......................................2-11
Power Door.................................................. 2-9
Rear Door Security Locks.............................2-10
Loss of Control...............................................4-15
Low Coolant Warning Light..............................3-34
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km)......................... 6-9
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-16
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-14
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-50
Making Turns.................................................4-48
Malfunction Indicator Light................................3-35
Manual Seats................................................... 1-3
Manual Windows............................................2-17
Matching Transmitter(s) to Your Vehicle............... 2-6
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands)....................................... 7-5
8

Payload.........................................................4-37
Plan Ahead When Possible................................ 7-7
Playing a Cassette Tape..................................3-56
Playing a CD.................................3-48, 3-58, 3-66
Playing a Specic Loaded CD..........................3-67
Playing the Radio...................3-43, 3-46, 3-50, 3-61
Power
Accessory Outlets........................................3-18
Door Locks.................................................. 2-9
Reduced Engine Light..................................3-40
Seat............................................................ 1-4
Steering Fluid.............................................5-35
Windows....................................................2-17
Power Steering...............................................4-11
Q
Questions and Answers About Safety Belts.........1-14
R
Radiator Pressure Cap....................................5-25
Radio Data System (RDS).......................3-53, 3-63
Radio Messages.............................3-45, 3-48, 3-56
Radios..........................................................3-42
AM-FM Radio.............................................3-43
Care of Your Cassette Tape Player................3-72
Care of Your CD Player...............................3-74
Care of Your CDs........................................3-74Radios (cont.)
Radio with Cassette and CD.........................3-50
Radio with CD............................................3-46
Radio with Six-Disc CD................................3-61
Setting the Time for Radios with Radio
Data Systems (RDS)................................3-43
Setting the Time for Radios without
Radio Data Systems (RDS).......................3-43
Theft-Deterrent............................................3-72
Understanding Reception..............................3-72
RDS Messages......................................3-55, 3-65
Reading Lamps..............................................3-17
Rear Air Conditioning and Heating System.........3-22
Rear Axle......................................................5-48
Locking........................................................ 4-9
Rear Door Security Locks................................2-10
Rear Doors....................................................2-15
Rear Heating System......................................3-22
Rear Safety Belt Comfort Guides......................1-29
Rear Seat Operation......................................... 1-6
Rear Seat Outside Passenger Positions.............1-26
Rear Seat Passengers, Safety Belts..................1-26
Rear Window Defogger....................................3-21
Rearview Mirrors.............................................2-32
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-31
Reduced Engine Power Light............................3-40
Remote Keyless Entry System............................ 2-4
Remote Keyless Entry System, Operation............ 2-5
10

Tires.............................................................5-57
Buying New Tires........................................5-70
Chains.......................................................5-73
Changing a Flat Tire....................................5-75
Dual Tire Operation.....................................5-66
If a Tire Goes Flat.......................................5-74
Ination - Tire Pressure................................5-65
Inspection and Rotation................................5-67
Uniform Tire Quality Grading.........................5-71
Wheel Alignment and Tire Balance.................5-72
Wheel Replacement.....................................5-72
When It Is Time for New Tires......................5-69
To Use the Engine Coolant Heater....................2-23
Top Strap......................................................1-49
Top Strap Anchor Location...............................1-50
Torque Lock...................................................2-29
Total Weight on Your Vehicle’s Tires..................4-45
Tow/Haul Mode...............................................4-38
Tow/Haul Mode Light.......................................3-40
Towing
Recreational Vehicle.....................................4-31
Towing a Trailer..........................................4-37
Your Vehicle...............................................4-31
Traction
Stabilitrak
®System........................................ 4-9
Traction Control Operation................................4-10
Trailer Brakes.................................................4-46
Trailer Wiring Harness.....................................4-50
Transfer Case................................................5-47Transmission
Fluid, Automatic...........................................5-19
Transmission Operation, Automatic....................2-24
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-12
Transportation Options...................................... 7-8
Trip Odometer................................................3-26
Turn and Lane Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-8
Turn Signals When Towing a Trailer..................4-48
U
Understanding Radio Reception........................3-72
Uniform Tire Quality Grading............................5-71
United States................................................... 7-4
Using Cleaner on Fabric..................................5-93
Using Song List Mode.....................................3-70
V
Vehicle
Control........................................................ 4-6
Damage Warnings........................................... iv
Loading......................................................4-31
Symbols......................................................... iv
Vehicle Data Collection and Event
Data Records............................................... 7-9
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