2004 GMC SAVANA ECU

Roadside Assistance Program
Security While You Travel
1-800-GMC-8782 (1-800-462-8782, Roadside
Assistance prompt)
As the proud owner of a new GMC vehicle, you are
automatically enrolled in the GMC Roadside Assistance
program. This value-added service is intended to
provide you with peace of mind as you drive in the city
or travel the open road. GMC’s Roadside Assistance
toll-free number is staffed by courteous and capable
Roadside Assistance Representatives who are available
24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
Trip Routing:Your Roadside Assistance
Representative can provide you with specic
information regarding this feature.
Trip Interruption Expense Benets:Your
Roadside Assistance Representative can provide
you with specic information regarding this feature.
In many instances, mechanical failures are covered
under GMC’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
7-6

For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identication Number, and delivery
date of the vehicle
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. GMC Roadside Assistance: 1-800-462-8782, text
telephone (TTY) users, call 1-888-889-2438.
GMC reserves the right to limit services or
reimbursement to an owner or driver when, in GMC’s
judgement, the claims become excessive in frequency or
type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
GMC has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
7-7

Cargo Vans with a Passenger Air Bag and
an Air Bag Off Switch, Passenger Vans
and Cab and Chassis Models.......................1-36
Cargo Vans with a Passenger Air Bag and
without an Air Bag Off Switch........................1-39
Cassette Tape Messages.................................3-58
CD Adapter Kits.............................................3-58
CD Messages................................3-50, 3-60, 3-71
Center High Mounted
Stoplamp (CHMSL)......................................5-55
Center High-Mounted Stoplamp.........................3-16
Center Passenger Position, Safety Belts.......1-24, 1-25
Chains, Tires..................................................5-73
Charging System Light....................................3-30
Check
Engine Light...............................................3-35
Gages Warning Light...................................3-41
Check Engine Light.........................................3-35
Checking Brake Fluid......................................5-39
Checking Coolant............................................5-23
Checking Engine Oil........................................5-13
Checking Things Under the Hood....................... 5-9
Checking Your Restraint Systems......................1-79
Chemical Paint Spotting...................................5-98
Child Restraints
Child Restraint Systems...............................1-42
Infants and Young Children...........................1-36
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-52Child Restraints (cont.)
Older Children.............................................1-32
Securing a Child Restraint Designed for
the LATCH System...................................1-54
Securing a Child Restraint in a
Center Seat Position.........................1-59, 1-60
Securing a Child Restraint in a
Rear Outside Seat Position........................1-57
Securing a Child Restraint in the
Right Front Seat Position..........................1-62
Top Strap...................................................1-49
Top Strap Anchor Location............................1-50
Where to Put the Restraint...........................1-45
Chime Level Adjustment..................................3-74
Cigarette Lighter.............................................3-18
Cleaning
Inside of Your Vehicle..................................5-92
Outside of Your Vehicle................................5-95
Underbody Maintenance...............................5-98
Weatherstrips..............................................5-95
Cleaning Aluminum Wheels..............................5-97
Cleaning Exterior Lamps/Lenses.......................5-96
Cleaning Fabric/Carpet....................................5-92
Cleaning Glass Surfaces..................................5-94
Cleaning Interior Plastic Components.................5-94
Cleaning Leather............................................5-94
Cleaning the Top of the Instrument Panel...........5-94
Cleaning the Windshield and Wiper Blades.........5-97
Cleaning Tires................................................5-97
Cleaning Vinyl................................................5-97
3

Climate Control System...................................3-19
Outlet Adjustment........................................3-21
Rear Air Conditioning and Heating System.........3-22
Rear Heating System...................................3-22
Control of a Vehicle.......................................... 4-6
Coolant
Engine Temperature Gage............................3-34
Heater, Engine............................................2-23
Low Warning Light.......................................3-34
Cooling System..............................................5-28
Cruise Control................................................3-11
Cruise Control Light........................................3-39
Current and Past Model Order Forms................7-12
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to
General Motors........................................7-11
Reporting Safety Defects to the
Canadian Government..............................7-11
Reporting Safety Defects to the
United States Government.........................7-10
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-11D
Daytime Running Lamps..................................3-15
Daytime Running Lamps Indicator Light.............3-40
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-20
Doing Your Own Service Work........................... 5-3
Dome Lamp Override......................................3-17
Dome Lamps.................................................3-17
Door
60/40 Swing-Out Side Door...........................2-13
Cargo Door Relocking.................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Rear Door Security Locks.............................2-10
Rear Doors.................................................2-15
Sliding Side Door........................................2-11
Driver
Position, Safety Belt.....................................1-15
Driving
At Night.....................................................4-16
City...........................................................4-21
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-22
Hill and Mountain Roads..............................4-24
In Rain and on Wet Roads...........................4-18
Winter........................................................4-26
Driving On Grades..........................................4-48
4

How to Add Coolant to the Radiator..................5-32
How to Add Fluid............................................5-22
How to Check........................................5-20, 5-66
How to Check Lubricant...................................5-48
How to Check Power Steering Fluid..................5-36
How to Inspect the Engine Air Cleaner/Filter.......5-18
How to Use This Manual...................................... ii
How to Wear Safety Belts Properly...................1-15
Hydroplaning..................................................4-20
I
If No Steam Is Coming From Your Engine..........5-27
If Steam Is Coming From Your Engine...............5-26
If the Light Is Flashing.....................................3-36
If the Light Is On Steady.................................3-36
If You Are Caught in a Blizzard.........................4-28
If You Are Stuck in Sand, Mud, Ice or Snow.......4-30
If You Do Decide To Pull A Trailer.....................4-38
Ignition Positions.............................................2-21
Infants and Young Children, Restraints...............1-36
Ination - Tire Pressure...................................5-65
Inside Day/Night Rearview Mirror......................2-32
Instrument Panel
Cluster.......................................................3-25
Overview..................................................... 3-4
Instrument Panel Brightness Control..................3-16
Interior Lamps................................................3-16
J
Jump Starting.................................................5-42
K
Keyless Entry System....................................... 2-4
Keys............................................................... 2-2
L
Lamps
Exterior......................................................3-14
Interior.......................................................3-16
Lamps On Reminder.......................................3-15
Lap Belt........................................................1-25
Lap-Shoulder Belt...........................................1-15
LATCH System
Child Restraints...........................................1-52
Securing a Child Restraint Designed for
the LATCH System...................................1-54
Leaving Your Vehicle.......................................2-11
Leaving Your Vehicle With the
Engine Running..........................................2-28
Light
Air Bag Off .................................................3-29
Air Bag Readiness.......................................3-28
Anti-Lock Brake System Warning...................3-33
7

Light (cont.)
Brake System Warning.................................3-32
Change Engine Oil......................................3-38
Charging System.........................................3-30
Check Gages Warning.................................3-41
Cruise Control.............................................3-39
Daytime Running Lamps Indicator..................3-40
Low Coolant Warning...................................3-34
Malfunction Indicator....................................3-35
Reduced Engine Power................................3-40
Safety Belt Reminder...................................3-27
Security.....................................................3-39
Stabilitrak
®Indicator.....................................3-33
Stabilitrak®Not Ready..................................3-33
Tow/Haul Mode...........................................3-40
Loading Your Vehicle.......................................4-31
Locking Rear Axle............................................ 4-9
Lockout Protection..........................................2-11
Locks
Cargo Door Relocking.................................... 2-9
Door........................................................... 2-8
Leaving Your Vehicle....................................2-11
Lockout Protection.......................................2-11
Power Door.................................................. 2-9
Rear Door Security Locks.............................2-10
Loss of Control...............................................4-15
Low Coolant Warning Light..............................3-34
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km)......................... 6-9
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-16
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-14
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-50
Making Turns.................................................4-48
Malfunction Indicator Light................................3-35
Manual Seats................................................... 1-3
Manual Windows............................................2-17
Matching Transmitter(s) to Your Vehicle............... 2-6
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands)....................................... 7-5
8

Payload.........................................................4-37
Plan Ahead When Possible................................ 7-7
Playing a Cassette Tape..................................3-56
Playing a CD.................................3-48, 3-58, 3-66
Playing a Specic Loaded CD..........................3-67
Playing the Radio...................3-43, 3-46, 3-50, 3-61
Power
Accessory Outlets........................................3-18
Door Locks.................................................. 2-9
Reduced Engine Light..................................3-40
Seat............................................................ 1-4
Steering Fluid.............................................5-35
Windows....................................................2-17
Power Steering...............................................4-11
Q
Questions and Answers About Safety Belts.........1-14
R
Radiator Pressure Cap....................................5-25
Radio Data System (RDS).......................3-53, 3-63
Radio Messages.............................3-45, 3-48, 3-56
Radios..........................................................3-42
AM-FM Radio.............................................3-43
Care of Your Cassette Tape Player................3-72
Care of Your CD Player...............................3-74
Care of Your CDs........................................3-74Radios (cont.)
Radio with Cassette and CD.........................3-50
Radio with CD............................................3-46
Radio with Six-Disc CD................................3-61
Setting the Time for Radios with Radio
Data Systems (RDS)................................3-43
Setting the Time for Radios without
Radio Data Systems (RDS).......................3-43
Theft-Deterrent............................................3-72
Understanding Reception..............................3-72
RDS Messages......................................3-55, 3-65
Reading Lamps..............................................3-17
Rear Air Conditioning and Heating System.........3-22
Rear Axle......................................................5-48
Locking........................................................ 4-9
Rear Door Security Locks................................2-10
Rear Doors....................................................2-15
Rear Heating System......................................3-22
Rear Safety Belt Comfort Guides......................1-29
Rear Seat Operation......................................... 1-6
Rear Seat Outside Passenger Positions.............1-26
Rear Seat Passengers, Safety Belts..................1-26
Rear Window Defogger....................................3-21
Rearview Mirrors.............................................2-32
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-31
Reduced Engine Power Light............................3-40
Remote Keyless Entry System............................ 2-4
Remote Keyless Entry System, Operation............ 2-5
10

Removing the Flat Tire and Installing the
Spare Tire..................................................5-83
Removing the Rear Seat................................... 1-6
Removing the Spare Tire and Tools...................5-76
Removing the Wheel Covers............................5-83
Replacement Bulbs.........................................5-55
Replacing Brake System Parts..........................5-41
Replacing Restraint System Parts
After a Crash..............................................1-80
Replacing the Rear Seats.................................. 1-8
Reporting Safety Defects
Canadian Government..................................7-11
General Motors...........................................7-11
United States Government............................7-10
Restraint System Check
Checking Your Restraint Systems...................1-79
Replacing Restraint System Parts
After a Crash..........................................1-80
Restraint Systems
Checking....................................................1-79
Replacing Parts...........................................1-80
Resynchronization............................................. 2-6
Retained Accessory Power (RAP)......................2-21
Right Front Passenger Position, Safety Belts.........1-24
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle To Get It Out...................4-30
Routing, Engine Drive Belt...............................6-15
Running Your Engine While You Are Parked.......2-31S
Safety Belt
Reminder Light............................................3-27
Safety Belts
Care of......................................................5-95
Center Passenger Position....................1-24, 1-25
Driver Position............................................1-15
How to Wear Safety Belts Properly................1-15
Questions and Answers About Safety Belts........1-14
Rear Safety Belt Comfort Guides for
Children and Small Adults.........................1-29
Rear Seat Passengers.................................1-26
Right Front Passenger Position......................1-24
Safety Belt Extender....................................1-32
Safety Belt Use During Pregnancy.................1-23
Safety Belts Are for Everyone.......................1-10
Safety Chains.................................................4-46
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seats
Manual........................................................ 1-3
Power Seat.................................................. 1-4
Rear Seat Operation...................................... 1-6
Reclining Seatbacks...................................... 1-4
Secondary Latch System.................................5-80
Securing a Child Restraint
Center Seat Position............................1-59, 1-60
Designed for the LATCH System...................1-54
11