Roadside Assistance Program
Security While You Travel
1-800-GMC-8782 (1-800-462-8782, Roadside
Assistance prompt)
As the proud owner of a new GMC vehicle, you are
automatically enrolled in the GMC Roadside Assistance
program. This value-added service is intended to
provide you with peace of mind as you drive in the city
or travel the open road. GMC’s Roadside Assistance
toll-free number is staffed by courteous and capable
Roadside Assistance Representatives who are available
24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identi cation required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a vehicle-disabling
accident. Assistance when the vehicle is mired in
sand, mud or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
Trip Routing:Your Roadside Assistance
Representative can provide you with speci c
information regarding this feature.
Trip Interruption Expense Bene ts:Your
Roadside Assistance Representative can provide
you with speci c information regarding this feature.
In many instances, mechanical failures are covered
under GMC’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
7-7
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identi cation Number, and
delivery date of the vehicle
Description of the problem
While we hope you never have the occasion to use
our service, it is added security while traveling for you
and your family. Remember, we are only a phone
call away. GMC Roadside Assistance: 1-800-462-8782,
text telephone (TTY) users, call 1-888-889-2438.
GMC reserves the right to limit services or
reimbursement to an owner or driver when, in GMC’s
judgement, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without noti cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
GMC has always exempli ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
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Cassette Tape Messages.................................3-88
CD Adapter Kits.............................................3-88
CD Messages...............................3-76, 3-91, 3-105
Chains, Tires..................................................5-71
Charging System Light....................................3-39
Check
Engine Light...............................................3-43
Gages Warning Light...................................3-49
CHECK WASHER FLUID.................................3-62
Checking Brake Fluid......................................5-40
Checking Coolant............................................5-26
Checking Engine Oil........................................5-16
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-94
Child Restraints
Child Restraint Systems...............................1-33
Infants and Young Children...........................1-29
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-40
Older Children.............................................1-27
Securing a Child Restraint Designed for
the LATCH System...................................1-42
Securing a Child Restraint in a Rear
Outside Seat Position...............................1-43
Securing a Child Restraint in the Center
Seat Position...........................................1-45
Securing a Child Restraint in the Right
Front Seat Position...................................1-46Child Restraints (cont.)
Top Strap...................................................1-37
Top Strap Anchor Location............................1-39
Where to Put the Restraint...........................1-36
Chime Level Adjustment.................................3-122
Cigarette Lighter.............................................3-21
Cleaning
Inside of Your Vehicle..................................5-88
Outside of Your Vehicle................................5-91
Underbody Maintenance...............................5-94
Weatherstrips..............................................5-91
Cleaning Aluminum Wheels..............................5-93
Cleaning Exterior Lamps/Lenses.......................5-91
Cleaning Fabric/Carpet....................................5-88
Cleaning Glass Surfaces..................................5-90
Cleaning Interior Plastic Components.................5-90
Cleaning Leather............................................5-90
Cleaning the Top of the Instrument Panel...........5-90
Cleaning the Video Screen.............................3-117
Cleaning the Windshield, Backglass and
Wiper Blades..............................................5-92
Cleaning Tires................................................5-93
Cleaning Vinyl................................................5-90
Climate Control System
Climate Controls Personalization....................3-34
Dual..........................................................3-22
Dual Automatic............................................3-25
Rear..........................................................3-31
3
Compass Calibration.......................................2-36
Compass Operation.........................................2-36
Compass Variance..........................................2-37
Content Theft-Deterrent....................................2-17
Control of a Vehicle.......................................... 4-6
Convenience Net............................................2-51
Coolant
Engine Temperature Gage............................3-42
Heater, Engine............................................2-23
Cooling System..............................................5-30
Cruise Control................................................3-12
Cruise Control Light........................................3-48
CURB VIEW ACTIVATED.................................3-63
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-8
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-6
Reporting Safety Defects to General Motors.......7-12
Reporting Safety Defects to the Canadian
Government............................................7-12
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Assistance Program......................... 7-7
Service Publications Ordering Information........7-12D
Daytime Running Lamps (DRL).........................3-17
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-23, 3-29
Delayed Locking.............................................2-10
Dinghy Towing................................................4-46
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-48
Dome Lamp Override......................................3-19
Dome Lamps.................................................3-20
Door
Delayed Locking..........................................2-10
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-13
Driver
Position, Safety Belt.....................................1-14
DRIVER DOOR AJAR.....................................3-62
Driver Information Center (DIC).........................3-51
DIC Operation and Displays..........................3-51
DIC Warnings and Messages........................3-60
Driving
At Night.....................................................4-30
City...........................................................4-34
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-35
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