2004 GMC ENVOY tow

Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in the
vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer for
assistance.
The DVD is playing, but
there is no picture or
sound.Check that the DVD
player is in DVD mode.
The audio/video skips or
jumps.The DVD or CD could be
dirty, scratched, or
damaged.
What is the best way to
clean the video screen?Wipe the video screen
with a damp, soft cloth.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD when
using the wired
headphones.The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the music sources: radio, cassette tapes, CDs, or
DVDs. The rear seat passengers can only control the
music sources that the front seat passengers are not
listening to. For example, rear seat passengers may
listen to a cassette tape or CD through headphones while
the driver listens to the radio through the front speakers.
The rear seat passengers have control of the volume for
each set of headphones. The front seat audio controls
always override the rear seat audio controls.
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Your Driving, the Road, and Your Vehicle..........4-2
Defensive Driving...........................................4-2
Drunken Driving.............................................4-2
Control of a Vehicle........................................4-5
Braking.........................................................4-6
Traction Assist System (TAS)...........................4-8
Locking Rear Axle........................................4-10
Steering......................................................4-10
Off-Road Recovery.......................................4-12
Passing.......................................................4-12
Loss of Control.............................................4-13
Off-Road Driving with Your
Four-Wheel Drive Vehicle...........................4-15
Driving at Night............................................4-28
Driving in Rain and on Wet Roads..................4-30City Driving..................................................4-33
Freeway Driving...........................................4-34
Before Leaving on a Long Trip.......................4-35
Highway Hypnosis........................................4-36
Hill and Mountain Roads................................4-36
Winter Driving..............................................4-38
If You Are Stuck: In Sand, Mud, Ice or Snow........4-42
Towing..........................................................4-43
Towing Your Vehicle.....................................4-43
Recreational Vehicle Towing...........................4-44
Loading Your Vehicle....................................4-48
Adding a Snow Plow or Similar Equipment.......4-55
Towing a Trailer...........................................4-55
Section 4 Driving Your Vehicle
4-1

Rocking Your Vehicle To Get It Out
First, turn your steering wheel left and right. That will
clear the area around your front wheels. If you have a
four- wheel-drive vehicle, shift into 4HI. Then shift
back and forth between REVERSE (R) and a forward
gear, spinning the wheels as little as possible. Release
the accelerator pedal while you shift, and press lightly
on the accelerator pedal when the transmission is
in gear. By slowly spinning your wheels in the forward
and reverse directions, you will cause a rocking
motion that may free your vehicle. If that does not get
you out after a few tries, you may need to be towed out.
If you do need to be towed out, seeTowing Your
Vehicle on page 4-43.
Towing
Towing Your Vehicle
Consult your dealer or a professional towing service if
you need to have your disabled vehicle towed. See
Roadside Assistance Program on page 7-6.
If you want to tow your vehicle behind another vehicle
for recreational purposes (such as behind a motorhome),
see “Recreational Vehicle Towing” following.
4-43

Recreational Vehicle Towing
Recreational vehicle towing means towing your vehicle
behind another vehicle – such as behind a motorhome.
The two most common types of recreational vehicle
towing are known as “dinghy towing” (towing your vehicle
with all four wheels on the ground) and “dolly towing”
(towing your vehicle with two wheels on the ground and
two wheels up on a device known as a “dolly”).
With the proper preparation and equipment, many
vehicles can be towed in these ways. See “Dinghy
Towing” and “Dolly Towing,” following. You may
also need brakes for the vehicle being towed. See your
dealer for additional trailering information.Here are some important things to consider before you
do recreational vehicle towing:What’s the trailering capacity of the towing vehicle?
Be sure you read the tow vehicle manufacturer’s
recommendations.
How far will you tow? Some vehicles have
restrictions on how far and how long they can be
towed.
Do you have the proper towing equipment? See
your dealer or trailering professional for additional
advice and equipment recommendations.
Is your vehicle ready to be towed? Just as you
would prepare your vehicle for a long trip, you’ll
want to make sure your vehicle is prepared to be
towed. SeeBefore Leaving on a Long Trip on
page 4-35.
4-44

Dinghy Towing
When towing your vehicle, turn the ignition to LOCK.
To prevent your battery from draining while towing,
remove the Ignition A and the Ignition B fuses from the
engine compartment fuse block. Be sure to reinstall
the fuse when you reach your destination.
Two-Wheel-Drive Vehicles
Notice:If you tow your vehicle with all four wheels
on the ground, the drivetrain components could
be damaged. The repairs would not be covered by
your warranty. Do not tow your vehicle with all
four wheels on the ground.
Two-wheel-drive vehicles should not be towed with all
four wheels on the ground. Two-wheel-drive
transmissions have no provisions for internal lubrication
while being towed. To properly tow these vehicles,
they should be placed on a platform trailer, or dolly
towed. See “Dolly Towing” following for more
information.
4-45

Four-Wheel-Drive Vehicles
Four-wheel-drive vehicles can be dinghy towed if you
follow the proper procedures. The transmission has
no provisions for internal lubrication while being towed,
so it is important that you follow all the steps listed
in this manual to dinghy tow your four-wheel-drive
vehicle.
Use the following procedure to tow your vehicle:
1. Shift the transmission to PARK (P).
2. Turn the engine off, but leave the ignition on.
3. Firmly set the parking brake.
4. Securely attach the vehicle being towed to the tow
vehicle.
{CAUTION:
Shifting a four-wheel-drive vehicle’s transfer
case into NEUTRAL can cause your vehicle to
roll even if the transmission is in Park (P). You
or others could be injured. Make sure the
parking brake is rmly set before you shift the
transfer case to NEUTRAL.5. Shift the transfer case to NEUTRAL (N). See
Four-Wheel Drive on page 2-26for the proper
procedure to select the NEUTRAL position for your
vehicle.
6. Release the parking brake only after the vehicle
being towed is rmly attached to the towing
vehicle.
7. Turn the ignition off and leave the steering column
unlocked.
4-46

Dolly Towing
Two-Wheel-Drive Vehicles
Two-wheel-drive vehicles should not be dolly towed.
Two-wheel-drive transmissions have no provisions
for internal lubrication while being towed. To properly
tow these vehicles, they should be placed on a platform
trailer with all four wheels off the ground.
Four-Wheel-Drive Vehicles
Four-wheel-drive vehicles can be dolly towed with the
rear wheels on the ground.
Use the following procedure to tow your vehicle:
1. Drive the vehicle onto the tow dolly.
2. Shift the transmission to PARK (P).
3. Turn the engine off, but leave the ignition on.
4. Firmly set the parking brake.
5. Securely attach the vehicle being towed
to the dolly.
{CAUTION:
Shifting a four-wheel-drive vehicle’s transfer
case into NEUTRAL can cause your vehicle to
roll even if the transmission is in Park (P). You
or others could be injured. Make sure the
parking brake is rmly set before you shift the
transfer case to NEUTRAL.
6. Shift the transfer case to NEUTRAL. See
Four-Wheel Drive on page 2-26for the proper
procedure to select the NEUTRAL position for your
vehicle.
7. Release the parking brake only after the vehicle
being towed is rmly attached to the towing
vehicle.
8. Turn the ignition off and lock the steering column.
4-47

The Tire and Loading Information label also tells you
the size and recommended ination pressure for
the original equipment tires on your vehicle. For more
information on tires and ination seeTires on page 5-57
andInation - Tire Pressure on page 5-65.
If your vehicle does not have the Tire and Loading
Information label, the Certication/Tire label shows the
tire size and recommended ination pressures
needed to obtain the Gross Vehicle Weight Rating
(GVWR) and the Gross Axle Weight Rating (GAWR) for
the front and rear axles. See “Certication/Tire Label”
later in this section.
Steps for Determining Correct Load Limit
1. Locate the statement “The combined weight of
occupants and cargo should never exceed XXX
pounds” on your vehicle placard.
2. Determine the combined weight of the driver and
passengers that will be riding in your vehicle.
3. Subtract the combined weight of the driver and
passengers from XXX kilograms or XXX pounds.4. The resulting gure equals the available amount of
cargo and luggage load capacity. For example, if the
“XXX” amount equals 1400 lbs. and there will be ve
150 lb. passengers in your vehicle, the amount of
available cargo and luggage load capacity is 650 lbs.
(1400−750 (5 x 150) = 650 lbs.).
5. Determine the combined weight of luggage and
cargo being loaded on the vehicle. That weight
may not safely exceed the available cargo
and luggage load capacity calculated in Step 4.
6. If your vehicle will be towing a trailer, the load from
your trailer will be transferred to your vehicle.
Consult this manual to determine how this reduces
the available cargo and luggage load capacity of
your vehicle.
SeeTowing a Trailer on page 4-55for important
information on towing a trailer, towing safety rules and
trailering tips.
4-49