2004 GMC ENVOY change time

5. Raise the vehicle by turning the jack handle
clockwise. Raise the vehicle far enough off the
ground so there is enough room for the spare
tire to t.
6. Remove all the wheel nuts and take off the at tire.7. Remove any rust or dirt
from the wheel bolts,
mounting surfaces
and spare wheel.
{CAUTION:
Rust or dirt on the wheel, or on the parts to
which it is fastened, can make the wheel nuts
become loose after a time. The wheel could
come off and cause an accident. When you
change a wheel, remove any rust or dirt from
the places where the wheel attaches to the
vehicle. In an emergency, you can use a cloth
or a paper towel to do this; but be sure to use
a scraper or wire brush later, if you need to, to
get all the rust or dirt off.
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Owner Checks and Services on page 6-9tells you what
should be checked, when to check it and what you
can easily do to help keep your vehicle in good
condition.
The proper replacement parts, uids and lubricants to
use are listed inRecommended Fluids and Lubricants
on page 6-12andNormal Maintenance Replacement
Parts on page 6-14. When your vehicle is serviced,
make sure these are used. All parts should be replaced
and all necessary repairs done before you or anyone
else drives the vehicle. We recommend the use of
genuine GM parts.
Scheduled Maintenance
When the CHANGE ENGINE OIL light comes on, it
means that service is required for your vehicle. Have
your vehicle serviced as soon as possible within the next
600 miles (1 000 km). It is possible that, if you are
driving under the best conditions, the engine oil
life system may not indicate that vehicle service is
necessary for over a year. However, your engine oil and
lter must be changed at least once a year and at
this time the system must be reset. Your GM
Goodwrench dealer has GM-trained service technicians
who will perform this work using genuine GM parts
and reset the system.If the engine oil life system is ever reset accidentally,
you must service your vehicle within 3,000 miles
(5 000 km) since your last service. Remember to reset
the oil life system whenever the oil is changed. See
Engine Oil on page 5-16for information on the Engine
Oil Life System and resetting the system.
When the CHANGE ENGINE OIL light appears, certain
services, checks and inspections are required.
Required services are described in the following for
“MaintenanceI” and “MaintenanceII.” Generally,
it is recommended that your rst service be
MaintenanceI, your second service be MaintenanceII
and that you alternate MaintenanceIand MaintenanceII
thereafter. However, in some cases, MaintenanceII
may be required more often.
MaintenanceI— Use MaintenanceIif the CHANGE
ENGINE OIL light comes on within ten months since
vehicle was purchased or MaintenanceIIwas
performed.
MaintenanceII— Use MaintenanceIIif the previous
service performed was MaintenanceI. Always use
MaintenanceIIwhenever the light comes on ten months
or more since the last service or if the light has not
come on at all for one year.
6-4

For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identication Number, and delivery
date of the vehicle
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. GMC Roadside Assistance: 1-800-462-8782, text
telephone (TTY) users, call 1-888-889-2438.
GMC reserves the right to limit services or
reimbursement to an owner or driver when, in GMC’s
judgement, the claims become excessive in frequency or
type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
GMC has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
7-7

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement (ve days maximum) may be available
for the use of public transportation such as taxi or
bus. In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses (ve day maximum) may be
available. Claim amounts should reect actual costs and
be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle you
obrtained if your vehicle is kept for a warranty repair.
Reimbursement will be limited to a maximum of $30.00 a
day and must be supported by receipts. This requires that
you sign and complete a rental agreement and meet
state, local and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc. You
are responsible for fuel usage charges and may also be
responsible for taxes, levies, usage fees, excessive
mileage or rental usage beyond the completion of the
repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but
itis notpart of the New Vehicle Limited Warranty.
A separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-9

Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-13