2004 FORD FREESTAR mileage

from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
214

7. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 16 km (10 miles) or more to
relearn the idle and fuel trim strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
If the battery has been discharged, disconnected or a new battery has
been installed, the power sliding door may need to be reset. Refer to
Power Sliding Door-Resetting the PSDin theControls and Features
chapter.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and distilled water,
which equates to a freeze point of -36° C (-34° F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant
should be maintained at the “cold full” of “cold fill range” level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding engine coolantsection.
LEAD
RETURN
RECYCLE
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
233

Safety practices
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits
•Avoid fast starts, stops and turns
•Avoid potholes and objects on the road
•Do not run over curbs or hit the tire against a curb when parking
If you vehicle is stuck in snow, mud, sand, etc.,do notrapidly spin the
tires; spinning the tires can tear the tire and cause an explosion. A tire
can explode in as little as three to five seconds.
Tire explosions can cause death, personal injury or property
damage. Do not allow anyone to stand near, or directly ahead or
behind the spinning tire.
Never spin the tires in excess of the 55 km/h (35 mph) point
indicated on the speedometer.
Highway hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tire for damage. If the tire is under-inflated or damaged,
deflate it, remove wheel and replace it with your spare tire and wheel. If
you cannot detect a cause, have the vehicle towed to the nearest repair
facility or tire dealer to have the vehicle inspected.
SNOW TIRES AND CHAINS
Driving too fast for conditions creates the possibility of loss of
vehicle control. Driving at very high speeds for extended periods
of time may result in damage to vehicle components.
Snow tires must be the same size and grade as the tires you
currently have on your vehicle.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
262

F
Floor mats ...................................71
Fluid capacities .........................264
Fuel ............................................238
calculating fuel economy .......242
cap ...........................................240
capacity ...................................264
choosing the right fuel ...........240
comparisons with EPA fuel
economy estimates .................245
detergent in fuel .....................241
filling your vehicle with
fuel ...........................238, 240, 242
filter, specifications ........242, 263
fuel pump shut-off switch .....185
improving fuel economy ........242
octane rating ...........241, 266–267
quality ......................................241
running out of fuel .................241
safety information relating
to automotive fuels ................238
Fuses ..................................186–187
G
Garage Door Opener
(see Homelink wireless control
system) ........................................71
Gas cap (see Fuel cap) ............240
Gas mileage
(see Fuel economy) .................242
Gauges .........................................15
H
Hazard flashers .........................185
Head restraints .................102, 106
Headlamps ...................................42
aiming ..................................44–45autolamp system .......................42
bulb specifications ....................48
daytime running lights .............42
flash to pass ..............................43
high beam .................................43
replacing bulbs .........................49
turning on and off ....................42
Heating
heating and air conditioning
system..................................32, 34
HomeLink universal
transceiver
(see Garage door opener) .........74
Homelink wireless control
system ..........................................71
Hood ..........................................226
I
Ignition .......................163, 266–267
Infant seats
(see Safety seats) .....................152
Inspection/maintenance (I/M)
testing ........................................247
Instrument panel ........................61
cleaning ...................................222
cluster ........................................10
lighting up panel and
interior .......................................44
J
Jump-starting your vehicle ......203
K
Keyless entry system .................96
autolock .....................................94
Keys .............................................99
positions of the ignition .........163
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
276