Locks and Security 87
Keys 87
Locks 87
Anti-theft system 89
Seating and Safety Restraints 102
Seating 102
Safety restraints 125
Air bags 138
Child restraints 149
Driving 163
Starting 163
Brakes 167
Transmission operation 171
Vehicle loading 176
Trailer towing 179
Roadside Emergencies 184
Getting roadside assistance 184
Hazard flasher switch 185
Fuel pump shut-off switch 185
Fuses and relays 186
Changing tires 194
Jump starting 203
Wrecker towing 209
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Table of Contents
2
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
Please read the sectionSupplemental Restraint System (SRS)
in theSeating and Safety Restraintschapter. Failure to follow
the specific warnings and instructions could result in personal injury.
Front seat mounted rear facing child or infant seats should
NEVERbe used in front of a passenger side air bag unless the
air bag can be and is turned OFF.
MIDDLE EAST/NORTH AFRICA VEHICLE SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the ones that are described
in this Owner Guide; therefore, a supplement has been supplied that
complements this book. By referring to the pages in the provided
supplement, you can properly identify those features, recommendations
and specifications that are unique to your vehicle.Refer to this Owner
Guide for all other required information and warnings.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
7
•2nd row bench seat (if equipped)
Note: This seat can be moved
forward to keep a child in a
LATCH child restraint attached
to the LATCH anchors at the
center of the bench seat close to
the front seat occupants or to
increase cargo room without
removing the seat. The seat
should be moved to the full
rearward position when it is
occupied by older children or adults.
Adjusting second row bucket and bench seat back
Pull control forward to adjust seat
back. Using same control will fold
the seat back flat.
Reclining the seatback can cause an occupant to slide under the
seat’s safety belt, resulting in severe personal injuries in the
event of a collision.
Accessing the third row seat with a second row bucket seat
Ensure head restraint is in the full
down position and seat is adjusted
to full rear position (if equipped).
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Driver and passenger dual-stage air bag supplemental restraints
The dual-stage air bags offer the capability to tailor the level of air bag
inflation energy. A lower, less forceful energy level is provided for more
common, moderate-severity impacts. A higher energy level is used for
the most severe impacts. Refer toAir bag supplemental restraints
section in this chapter.
Front crash severity sensor
The front crash severity sensor enhances the ability to detect the
severity of an impact. Positioned up front, it provides valuable
information early in the crash event on the severity of the impact. This
allows your Personal Safety System to distinguish between different
levels of crash severity and modify the deployment strategy of the
dual-stage air bags and safety belt pretensioners.
Driver’s seat position sensor
The driver’s seat position sensor allows your Personal Safety System to
tailor the deployment level of the driver dual-stage air bag based on seat
position. The system is designed to help protect smaller drivers sitting
close to the driver air bag by providing a lower air bag output level.
Passenger occupant classification sensor (OCS)
A label is located under the front passenger seat which is marked “OCS”.
Take your vehicle to any Ford or Lincoln Mercury dealer for assistance.
For air bags to do their job they must inflate with great force, and this
force can pose a potentially deadly risk to occupants that are very close
to the air bag when it begins to inflate. For some occupants, like infants
in rear-facing child seats, this occurs because they are initially sitting
very close to the air bag. For other occupants, this occurs when the
occupant is not properly restrained by seat belts or child safety seats and
they move forward during pre-crash braking. The most effective way to
reduce the risk of unnecessary injuries is to make sure all occupants are
properly restrained. Accident statistics suggest that children are much
safer when properly restrained in the rear seating positions than in the
front.
Air bags can kill or injure a child in a child seat.NEVERplace a
rear-facing child seat in front of an active air bag. If you must
use a forward-facing child seat in the front seat, move the seat all the
way back.
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Always transport children 12 years old and under in the back
seat and always properly use appropriate child restraints.
The passenger occupant classification sensor can automatically turn off
the passenger front air bag and side air bag (if equipped). The system is
designed to help protect small (child size) occupants from air bag
deployments when they are improperly seated or restrained in the front
passenger seat contrary to proper child-seating or restraint usage
recommendations. Even with this technology, parents areSTRONGLY
encouraged to always properly restrain children in the rear seat. The
sensor also turns off the air bag(s) when the passenger seat is empty to
prevent unnecessary replacement of the air bag(s) after a collision.
Front safety belt usage sensors
The front safety belt usage sensors detect whether or not the driver and
front outboard passenger safety belts are fastened. This information
allows your Personal Safety System to tailor the air bag deployment and
safety belt pretensioner activation depending upon safety belt usage.
Refer toSafety beltsection in this chapter.
Front safety belt pretensioners
The safety belt pretensioners at the front outboard seating positions are
designed to tighten the safety belts firmly against the occupant’s body
during a frontal or near-frontal collision. This maximizes the effectiveness
of the safety belts and helps properly position the occupant relative to
the air bag to improve protection. The safety belt pretensioners can be
either activated alone or, if the collision is of sufficient severity, together
with the air bags.
Front safety belt energy management retractors
The front outboard safety belt energy management retractors allow
webbing to be pulled out of the retractor in a gradual and controlled
manner in response to the occupant’s forward momentum. This helps
reduce the risk of force-related injuries to the occupant’s chest by
limiting the load on the occupant. Refer toEnergy management feature
section in this chapter.
Determining if the Personal Safety System is operational
The Personal Safety System uses a warning light in the instrument
cluster or a back-up tone to indicate the condition of the system. Refer
to theWarning lightsection in theInstrument clusterchapter. Routine
maintenance of the Personal Safety System is not required.
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The Restraints control module (RCM) monitors its own internal circuits
and the circuits for the air bag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, driver seat
position sensor, and passenger occupant classification sensor. In addition,
the RCM also monitors the restraints warning light in the instrument
cluster. A difficulty with the system is indicated by one or more of the
following.
•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
Safety System serviced at your dealership or by a qualified technician
immediately. Unless serviced, the system may not function properly in
the event of a collision.
Safety belt precautions
Always drive and ride with your seatback upright and the lap
belt snug and low across the hips.
To reduce the risk of injury, make sure children sit where they
can be properly restrained.
Never let a passenger hold a child on his or her lap while the
vehicle is moving. The passenger cannot protect the child from
injury in a collision.
All occupants of the vehicle, including the driver, should always
properly wear their safety belts, even when an air bag (SRS) is
provided.
It is extremely dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in these areas
are more likely to be seriously injured or killed. Do not allow people to
ride in any area of your vehicle that is not equipped with seats and
safety belts. Be sure everyone in your vehicle is in a seat and using a
safety belt properly.
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In a rollover crash, an unbelted person is significantly more likely
to die than a person wearing a seat belt.
Each seating position in your vehicle has a specific safety belt
assembly which is made up of one buckle and one tongue that
are designed to be used as a pair. 1) Use the shoulder belt on the
outside shoulder only. Never wear the shoulder belt under the arm. 2)
Never swing the safety belt around your neck over the inside shoulder.
3) Never use a single belt for more than one person.
Always transport children 12 years old and under in the back
seat and always properly use appropriate child restraints.
Combination lap and shoulder belts
1. Insert the belt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) until you hear a snap and feel
it latch. Make sure the tongue is
securely fastened in the buckle.
2. To unfasten, push the release
button and remove the tongue from
the buckle.
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The following are reasons most often given for not wearing safety belts:
(All statistics based on U.S. data)
Reasons given... Consider...
“Crashes are rare events”36700 crashes occur every day.The
more we drive, the more we are
exposed to “rare” events, even for
good drivers.1 in 4 of us will be
seriously injured in a crash during
our lifetime.
“I’m not going far”3of4fatal crashes occur within25
miles of home.
“Belts are uncomfortable” We design our safety belts to enhance
comfort. If you are uncomfortable -
try different positions for the safety
belt upper anchorage and seatback
which should be as upright as
possible; this can improve comfort.
“I was in a hurry”Prime time for an accident.
BeltMinder reminds us to take a few
seconds to buckle up.
“Safety belts don’t work”Safety belts,when used properly,
reduce risk of deathto front seat
occupants by45% in cars,and by
60% in light trucks.
“Traffic is light”Nearly 1 of 2 deaths occur in
single-vehicle crashes,many when
no other vehicles are around.
“Belts wrinkle my clothes” Possibly, but a serious crash can do
much more than wrinkle your clothes,
particularly if you are unbelted.
“The people I’m with don’t
wear belts”Set the example, teen deaths occur 4
times more often in vehicles with
TWO or MORE people. Children and
younger brothers/sisters imitate
behavior they see.
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