In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
212
For consistent results when filling the fuel tank:
•Turn the engine/ignition switch to the off position prior to refueling,
an error in the reading will result if the engine is left running.
•Use the same filling rate setting (low — medium — high) each time
the tank is filled.
•Allow no more than 3 automatic click-offs when filling.
•Always use fuel with the recommended octane rating.
•Use a known quality gasoline, preferably a national brand.
•Use the same side of the same pump and have the vehicle facing the
same direction each time you fill up.
•Have the vehicle loading and distribution the same every time.
Your results will be most accurate if your filling method is consistent.
Calculating fuel economy
1. Fill the fuel tank completely and record the initial odometer reading
(in kilometers or miles).
2. Each time you fill the tank, record the amount of fuel added (in liters
or gallons).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
5. Follow one of the simple calculations in order to determine fuel
economy:
Calculation 1:Multiply liters used by 100, then divide by total
kilometers traveled.
Calculation 2:Divide total miles traveled by total gallons used.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
243
2. While the engine idles, turn the steering wheel left and right several
times.
3. Turn the engine off.
4. Check the fluid level in the reservoir. It should be between the MIN
and MAX lines. Do not add fluid if the level is within this range.
5. If the fluid is low, add fluid in small amounts, continuously checking
the level until it reaches the correct operating range. Be sure to put the
cap back on the reservoir.
BRAKE FLUID RESERVOIR
The fluid level will drop slowly as
the brakes wear, and will rise when
the brake components are replaced.
Fluid levels between the “MIN” and
“MAX” lines are within the normal
operating range, there is no need to
add fluid. If the fluid levels are
outside of the normal operating
range, the performance of your
brake system could be
compromised, seek service from
your dealer immediately.
TRANSMISSION FLUID
Checking automatic transmission fluid
Refer to your scheduled maintenance guide for scheduled intervals for
fluid checks and changes. Your transaxle does not consume fluid.
However, the fluid level should be checked if the transaxle is not working
properly, i.e., if the transaxle slips or shifts slowly or if you notice some
sign of fluid leakage.
Automatic transmission fluid expands when warmed. To obtain an
accurate fluid check, drive the vehicle until it is warmed up
(approximately 30 km [20 miles]). If your vehicle has been
operated for an extended period at high speeds, in city traffic
during hot weather or pulling a trailer, the vehicle should be
turned off for about 30 minutes to allow fluid to cool before
checking.
1. Drive the vehicle 30 km (20 miles) or until it reaches normal operating
temperature.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
248
Information on “P” type tires
P215/65R15 95H is an example of a
tire size, load index and speed
rating. The definitions of these
items are listed below. (Note that
the tire size, load index and speed
rating for your vehicle may be
different than this example.)
1.P:Indicates a tire, designated by
the Tire and Rim Association
(T&RA), that maybe used for
service on cars, SUVs, minivans and
light trucks.
Note:If your tire size does not
begin with a letter this may mean it
is designated by either ETRTO
(European Tire and Rim Technical Organization) or JATMA (Japan Tire
Manufacturing Association).
2.215:Indicates the nominal width of the tire in millimeters from
sidewall edge to sidewall edge. In general, the larger the number, the
wider the tire.
3.65:Indicates the aspect ratio which gives the tire’s ratio of height to
width.
4.R:Indicates a “radial” type tire.
5.15:Indicates the wheel or rim diameter in inches. If you change your
wheel size, you will have to purchase new tires to match the new wheel
diameter.
6.95:Indicates the tire’s load index. It is an index that relates to how
much weight a tire can carry. You may find this information in your
owner’s guide. If not, contact a local tire dealer.
Note:You may not find this information on all tires because it is not
required by federal law.
7.H:Indicates the tire’s speed rating. The speed rating denotes the
speed at which a tire is designed to be driven for extended periods of
time under a standard condition of load and inflation pressure. The tires
on your vehicle may operate at different conditions for load and inflation
pressure. These speed ratings may need to be adjusted for the difference
in conditions. The ratings range from 159 km/h (99 mph) to 299 km/h
(186 mph). These ratings are listed in the following chart.
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
253
waxing .....................................219
wheels ......................................220
wiper blades ............................221
Clock ............................................62
Compass, electronic ....................54
calibration .................................56
set zone adjustment .................55
Console ........................................70
overhead ....................................54
Controls
power seat ...............................103
steering column ........................69
Coolant
checking and adding ..............233
refill capacities ................237, 264
specifications ..................265–266
Cruise control
(see Speed control) ....................66
Cupholder(s) .............................106
Customer Assistance ................184
Ford accessories for your
vehicle .....................................223
Ford Extended Service
Plan ..........................................212
Getting assistance outside
the U.S. and Canada ..............216
Getting roadside assistance ...184
Getting the service you
need .........................................210
Ordering additional owner’s
literature .................................217
The Dispute Settlement
Board .......................................212
Utilizing the
Mediation/Arbitration
Program ...................................215D
Daytime running lamps
(see Lamps) ................................42
Dipstick
automatic transmission
fluid ..........................................248
engine oil .................................228
Doors ...........................................57
lubricant specifications ..........265
power sliding ............................58
Driving under special
conditions ..................................174
through water .........................176
E
Emergencies, roadside
jump-starting ..........................203
Emission control system ..........245
Engine ................................266–267
cleaning ...................................220
coolant .....................................233
idle speed control ...................231
lubrication
specifications ..................265–266
refill capacities ........................264
service points ..................227–228
starting after a collision .........185
Engine block heater .................166
Engine oil ..................................228
change oil soon warning,
message center .......................228
checking and adding ..............228
dipstick ....................................228
filter, specifications ........230, 263
recommendations ...................230
refill capacities ........................264
specifications ..................265–266
Exhaust fumes ..........................166
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
275
L
Lamps
autolamp system .......................42
bulb replacement
specifications chart ..................48
daytime running light ...............42
headlamps .................................42
headlamps, flash to pass ..........43
instrument panel, dimming .....44
interior lamps .....................46–48
replacing bulbs ...................48–51
Lane change indicator
(see Turn signal) ........................46
Liftgate ..................................84–85
Lights, warning and indicator ....10
anti-lock brakes (ABS) ..........167
Load limits .................................176
Locks
autolock .....................................94
childproof ..................................88
doors ..........................................87
Low tire warning .........................15
Lubricant specifications ...265–266
Luggage rack ...............................85
Lumbar support, seats .............105
M
Message center ...........................75
english/metric button ...............78
system check button ................78
warning messages .....................79
Mirrors ...................................54, 64
automatic dimming rearview
mirror ........................................64
fold away ...................................66
heated ........................................65
programmable memory ............95side view mirrors (power) .......65
Motorcraft parts ................242, 263
O
Octane rating ............................241
Oil (see Engine oil) ..................228
Overdrive ...................................172
P
Parking brake ............................168
Parts (see Motorcraft parts) ....263
Passenger Occupant
Classification Sensor .................126
Pedals (see Power adjustable
foot pedals) .................................66
Power adjustable foot pedals .....66
Power distribution box
(see Fuses) ...............................189
Power door locks ..................87, 94
Power mirrors .............................65
Power point .................................62
Power steering ..........................171
fluid, checking and adding ....247
fluid, refill capacity ................264
fluid, specifications .........265–266
Power Windows ...........................63
R
Radio ..........................18, 20, 23, 26
Relays ........................................186
Remote entry system .................89
illuminated entry ..........43, 92–93
locking/unlocking doors .....87, 90
Reverse sensing system ...........174
2004 Windstar(win)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
277