2004 FORD F250 towing

ALL REAR WHEEL DRIVE (RWD) VEHICLES
This applies to all cars and 4x2 trucks/sport utilities with rear wheel
drive capability.
An example of recreational towing is towing your vehicle behind a
motorhome. The following recreational towing guidelines are designed to
ensure that your transmission is not damaged.
•Place the transmission in N (Neutral).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
If a distance of 50 miles (80 km) or a speed of 35 mph (56 km/h) must
be exceeded, you must disconnect the driveshaft. Ford recommends the
driveshaft be removed/installed only by a qualified technician. See your
local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
RWD vehicles with 4x4 electronic shift transfer case or All Wheel
Drive (AWD) vehicles with automatic transmissions:
Regarding recreational towing or having your vehicle towed, 4x4 vehicles
with electronic shift on the fly and AWD vehicles cannot be towed with
any wheels on the ground (with the exception of moving it as a disabled
vehicle off the road out of traffic).
SNOWPLOWING
Ford recommends that the Super Duty F-Series used for snow removal
include the Snow Plow Package Option. This option is available on 4x4
only, and includes the following upgrades:
•Highest Front GAWR
•Front steering damper (F-250/350)
Installing the snowplow
Weight limits and guidelines for selecting and installing the snowplow can
be found in theFord Truck Body Builders Layout Book, Snowplow
section, found at www.fleet.ford.com/truckbbas. A typical installation
affects the following:
•Certification to government safety laws such as occupant protection
and air bag deployment, braking, and lighting. Look for anAlterer’s
Labelon the vehicle from the snowplow installer certifying that the
installation meets all applicable Federal Motor Vehicle Safety
Standards (FMVSS).
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Driving
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 36,000
miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 35 miles (56.3 km) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in theOwner Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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•Wet weather driving capability
•All-Wheel Driving Capability (if applicable)
•Load Leveling Adjustment (if applicable)
When driving with the dissimilar spare tire/wheel additional caution
should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a dissimilar spare tire/wheel and seek
service as soon as possible.
Location of the spare tire and tools
If your vehicle is equipped with a spare tire, jack and associated tools,
refer to the following table for their locations:
Tool Location
Spare tire (pick-up trucks only) Under the vehicle, just forward of
the rear bumper
Jack Regular cab, Super Cab without
rear bench seat and Crew Cab:
Fastened to floor pan behind
rearmost seat on passenger side
SuperCab with rear bench seat:
Under rear bench on passenger
side
Jack handle and lug wrench Regular cab: Fastened to floor
behind front seat
Super Cab: Fastened to floor
under rear seat
Crew Cab: Fastened to floor
behind rear seat
Key, spare tire lock In the glove box
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The following steps apply to all vehicles:
19. Remove the jack and fully
tighten the lug nuts in the order
shown. Refer toWheel lug nut
torque specificationslater in this
chapter for the proper lug nut
torque specification.
20. Stow the flat tire. Refer to
Stowing the spare tireif the
vehicle is equipped with a spare tire
carrier.
Note:Do not stow Harley-Davidson
flat tire and wheel using the spare tire winch mechanism; store the flat
in the bed of the truck.
21. Stow the jack, jack handle and lug wrench. Make sure the jack is
securely fastened so it does not rattle when driving.
22. Unblock the wheels.
Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1. Lay the tire on the ground with the valve stem facing in the direction
specified on the Tire Changing Instructions located with the jack
hardware.
2. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your dealer for
assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
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3 4
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground and the rear wheels off the ground using a wheel lift or a
slingbelt with T-hooks.
On 4x4 vehicles it is recommended that your vehicle be towed with
flatbed equipment with all the wheels off the ground. However, a wheel
lift or slingbelt may be used in conjunction with a wheel dolly so that all
four wheels are off the ground.
•On Electronic Shift-On-the-Fly (ESOF) vehicles, the 4WD control
switch is turned to the 2WD position prior to towing.
•On manual transfer case vehicles, the shift lever is in the 2WD
position and the wheel hubs are in the UNLOCKED position prior to
towing.
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An alternative for towing a 4x4 vehicle (with gasoline engine only) with a
manual4WD system is to:
•put the transfer case in neutral, then put the 4WD shift lever in N
(Neutral).
•unlock the front hub locks (refer toFour wheel drive [4WD]
operation [if equipped]in theDrivingchapter).
•lift the rear wheels of the vehicle using a wheel lift or a sling belt with
T-hooks.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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Additional Assistance
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
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•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
12–16 km (8–10 miles) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Four-wheel-drive operation (if equipped) is less fuel efficient than
two-wheel-drive operation.
•Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
dealer if the window sticker is not supplied with your vehicle. The EPA
window sticker should be your guide for the fuel economy comparisons
with other vehicles.
It is important to note the box in the lower left corner of the window
sticker. These numbers represent the Range of L/100 km (MPG)
expected on the vehicle under optimum conditions. Your fuel economy
may vary depending upon the method of operation and conditions.
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